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PENMART01 wrote:
| In article >, writes:
|
|| mcquown > wrote:
||| Bishoop wrote:
|||| The glass top on our 11 month old Kitchen Aid range just cracked.
||||
||||
|||| I wonder if this is going to be covered under the warranty.
||
|| I'd surely raise hell with them about it if they don't
|| cover it under warranty.
|
| How will they be able to prove that a big pot or other heavy object
| wasn't dropped on the stove top, and whoops!, the glass broke, huh?
| Generally warrantys do not cover negligence, especially where glass
| is involved.... I believe one would need to obtain specific insurance
| for stove top glass coverage, same as one does for auto glass. My GE
| Profile gas stove has a glass insert oven door, the glass is not
| covered against breakage under the stove's warranty.
|
|
| ---= BOYCOTT FRENCH--GERMAN (belgium) =---
| ---= Move UNITED NATIONS To Paris =---
| Sheldon
| ````````````
| "Life would be devoid of all meaning were it without tribulation."

The glass top and 'all' other parts ARE covered under the KitchenAid
warranty, no exclusions. The warranty does NOT apply when something is
dropped on the top. As with most any warranty negligence isn't covered.

I think by inspecting the crack it is obvious whether or not they were
caused by mechanical impact. I believe there would be 'chips' in the area
of the initial impact.