On 3/6/2021 10:40 AM, US Janet wrote:
> On Sat, 06 Mar 2021 10:27:23 -0500, Sheldon Martin >
> wrote:
>
>> On Sat, 6 Mar 2021 09:21:25 -0500, jmcquown >
>> wrote:
>>
>>> Some years ago I bought a box of Red Baron brand 'Scrambles'. They are
>>> small individual size breakfast "pizzas", two per box. I recall they
>>> were pretty good so last week I bought another box. Uh oh.
>>>
>>> I went on the company website and sent them an email. I wrote:
>>>
>>> "Used to be the Scrambles breakfast pizza crisped up just fine in the
>>> microwave. They each came with a little grey crisping tray that went up
>>> the sides of the crust. Now all you have is a little round disc which
>>> doesn't do a darn thing to promote "crisping" in the microwave. I am
>>> highly disappointed in this change. I'll bake the one remaining
>>> Scrambles (too bad I don't own a toaster oven) but after this I will not
>>> buy this product again."
>>>
>>> I got an almost immediate response:
>>>
>>> "My apologies for the concern with the pizzas and your disappointment.
>>>
>>> When you are shopping for the breakfast scrambles, be sure to check the
>>> Product Identification Code printed by the best use by date. If the
>>> code starts with 7F, the round microwave tray will be included. If the
>>> code starts with 31, the square microwave tray will be included.
>>>
>>> I am mailing you a complimentary coupon for another product which should
>>> arrive within the next 3 weeks.
>>>
>>> Sincerely,
>>>
>>> Andrea
>>> Consumer Experience Representative"
>>>
>>> WTH? I replied:
>>>
>>> "Thank you, but do you really expect me (or any consumer) to know this
>>> and check each product code before selecting an item off the freezer
>>> shelf? Why make it so difficult for the consumer? That's called making
>>> people jump through hoops. Or making excuses for why you changed the
>>> product design.
>>>
>>> Thanks, but I really don't want a coupon. I will bake the other one and
>>> will not be buying this product again."
>>>
>>> Their response was:
>>>
>>> "Your additional comments have been added to our report which has been
>>> sent to our Quality Assurance Team. If you change your mind about
>>> getting the coupon, let us know."
>>>
>>> Whew! Glad I got that off my chest.
>>>
>>> Jill
>>
>> I would have thanked them for their concern and for the free coupon. I
>> would use the free coupon and feed their product to the critters. I
>> would not have become the least bit annoyed as I'd never have bought
>> such a product the first time, not their fault that I wasn't thinking
>> clearly. I buy so-called day old bread for half price whenever I see
>> it, critters appreciate it and some is still good as fresh baked,
>> nothing the toaster won't fix, especially raisin bread. Hungry birds
>> and deer will eat most anything, bluejays love canned cat food. It's
>> been an exceptionally rough winter, cold in the single digits and many
>> feet of snow covering whatever food the critters could find. We put
>> out bird seed, carrots, and baked goods every day... nothing edible
>> goes in the trash. First thing this morning I put out part of our
>> uneaten dinner, two saw-seege and a bunch of pasta, all long gone.
>
> Bread is empty calories for your habituated critters.
> Janet US
>
Bread and pasta - sure, they'll eat it but it's empty calories. I don't
throw leftover food out in my yard. (I also didn't say I threw the
pizza in the trash. I ate the first one, disappointing though it was,
then baked the other one and it was fine. I don't plan on buying the
product again, coupon or no coupon.

I'm sure as heck not using a coupon to buy a product intended for humans
just so I can cook it and throw it out for the critters to eat.

Jill