On Sat, 16 Oct 2004 09:49:18 -0600, "pennyaline"
> wrote:

> Wait a minute. Whoa up. Is that a fair analogy? When I call my ISP, no one
> answers the phone
>
> <and the cable, gas and electric companies refer callers to their websites!>

I am truly sorry for you. My ISP still answers the phone as
does my cable, gas and electric companies.

sf
Practice safe eating - always use condiments