"sf" wrote:
>> "pennyaline" wrote:
>>
>> Wait a minute. Whoa up. Is that a fair analogy? When I call my ISP, no
one
>> answers the phone
>>
>> <and the cable, gas and electric companies refer callers to their
websites!>
>
> I am truly sorry for you. My ISP still answers the phone as
> does my cable, gas and electric companies.

Well okay!! You've provided a highly unnecessary response to the joke!

Now how about addressing the rest of my post... you know, where I have
trouble understanding how your defense works?