PENMART01 wrote:
> . . . it's always a good idea to call for
> service within the first year with any major appliance, even if you need to
> make up some malfunction, like you're hearing strange noises. I bet some of
> yoose hear strange noises all the time, so you're not really lying. I called
> the service tech to check out my clothes washer recently, only had it nine
> months (Whirlpool), nothing was obviously malfuntioning, but it did seem rather
> noisy and I found myself contantly rearranging clothes due to excessive
> vibration... I kept chalking it up to my overloading the unit, but actually as
> I found out later I wasn't. But since it was still under the free in-house
> service warranty the tech came to check it out. He removed the back panel and
> made some adjustments, tightened a few bolts (they were obviously loose), and
> said while he had it apart he'd change the drive belt even though it was still
> okay but rather loose... the machine did run much more smoothly and quietly
> afterwards... very few appliances get tested at the factory. I learned to do
> this many years ago from a neighbor who was a Sears appliance serviceman...
> always call for service on new appliances before the first year, might catch
> something just before it's about to fail. This also documents that the unit
> has "some" pre-existing condition, essentially lengthens your warranty. If
> that drive belt broke after the first year (but before 5 yrs) the manufacturer
> would supply a new part at no cost but after the first year I'd pay at least
> $100 for the service call and labor. The service tech that changed my belt
> said the belt had been strained due to those loose mounting bolts and and had
> stretched, it would probably have lasted a couple more years but eventually
> would fail prematurely... and probably in the interim cause damage to the drive
> mechanism.
>
Very sound advice.
jim
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