"Mikko Peltoniemi" > wrote in message
...
> Since we don't normally hear of any cases of good customer service,
I
> must tell about my recent one.
>
> A few months ago I asked here, if anyone new how to get replacement
> beaters for a Farberware mixer.
>
> At that time I couldn't really find any on the web, and no-one in
> the group knew either. So I forgot about it. But now that the
holidays
> are coming up, they came to my mind again.
>
> So I emailed the manufacturer, and I asked if they could point me to
> the direction, where I could order them.
>
> And the response was that, give us your address, and we'll send you
> replacement beaters. For free.

That is good to know and thanks for posting your experience. Other
companies with whom I have had excellent customer service would be
Hitachi (breadmaker), Epson (ink jet printer), Dremel (rotary tool).

Worst experience in customer service -- Viewsonic computer monitor.
Aaargh!