PENMART01 wrote:
<snip>
>>
>>If their site says one thing and the reps say another it would seem to
>>me that you have a first class case for returning it for a full refund.
>
>
> I just now got off the phone with Whirlpool Customer Service (1-800-253-1301)
> and was informed that the information at their web site is up to date and
> correct. I was informed that the temperature ratings on their FAQ apply all
> their residential units, and when I asked the representitive did indeed confirm
> that those specs are an industry wide standard. I was also informed that the
> same information is printed in the users manual that acompanies the units and
> that any in-home service tech would know the preset factory settings and the
> ranges possible. I was also told that they don't recommend the -15º F freezer
> setting at the higher ambient temperatures but that the unit will operate well
> at the -10º F freezer setting at ambient temperatures below 100º F. I actually
> spoke to two Service Reps, both seemed well informed. I still maintain that
> Ted is full of BS.
>
> ---= BOYCOTT FRANCE (belgium) GERMANY--SPAIN =---
> ---= Move UNITED NATIONS To Paris =---
> *********
> "Life would be devoid of all meaning were it without tribulation."
> Sheldon
> ````````````
Bored today Shel? ;-) Well, if he was told that by service/tech reps
then they obviously had their heads up their _____. (Fill in the blank
however you wish)
--
Steve
Did you ever notice that when you blow in a dogs face they get mad at
you but when you take them for a ride in the car they stick their head
out of the window?
|