sf wrote:

> On Thu, 30 Dec 2004 08:02:06 -0500, "Roger \(B\)"
> > wrote:
>
> > Let's face it, the public prefers crappy & cramped service
> > becuz they prefer low prices; hence, the success of no-frills airlines.
>
> You're calling Jet Blue cramped and crappy? You must have
> flown the Concorde regularly... on whose dime?


Yup...JetBlue is probably the best US airline as far as service goes:


http://www.airlinequality.com/Forum/jet_blue.htm

PASSENGER OPINIONS
JETBLUE AIRWAYS


JetBlue - by Aaron Paragoso

2 December 2004

"JetBlue for the first time from Burlington, Vermont-NYC-Burlington, the
first week of October. What a wonderful experience. Great staff, nice
planes, wonderful leather seats and complimentary headsets for the TV. Staff
was very, very friendly and when they asked what type of snack I wanted, and
I jokingly said one of each - they gave me one of each! That would never
happen on the major carriers. I was also very impressed with the updated
look of their terminal at JFK and the food concessions were wonderful.



JetBlue - by Lee George

2 November 2004

JFK-LAS and OAK-JFK in mid October. Flight was excellent in both directions,
lot's of leg-room, helpful, attentive and friendly in-flight attendants.
Everything worked and we took off on time and arrived either early or on
time. What more could one want. Couple this with the extraordinarily low
fares and you can see why Jetblue are succeeding big time !



JetBlue - by Hiro Suda

17 September 2004

What an excellent airline! I flew Oakland-Boston-Oakland and only had to pay
$99 for 5+hr flight one way. This fare includes generous seat pitch (34" for
anyone sitting above row 11), live cable TV and up to selection of 20+
channels, and also frequent drink and snack service! This really gives a
good lesson to other domestic carriers in the US as well as other
international carriers.



JetBlue - by Ann Smith

30 August 2004

Flew Jetblue last summer JFK-OAK-JFK. Was a great flight the FA came around
with a smile with time offering drinks and snacks. They willingly gave my
cousin (who is 10) a bag of chips and some oreos. I have no complaints and
will travel JetBlue again!



JetBlue - by Raul Nelson

21 August 2004

I flew Jet Blue FLL-JFK on August 7 and I can only say good things about Jet
Blue. The check-in is very quick and efficient. The staff is extremely
friendly and helpful. Also the Airbus A320 is weeks old and the leather
seats make the ride very comfortable. In regards to Inflight entertainment
Jet Blue is the best I have ever seen on any airline.



JetBlue - by Elizabeth Spicer-Mullen

28 July 2004

When I was in the US (I'm Irish) I flew on jetBlue from JFK to Buffalo and
they are easily the best airline I have ever flown. The aircraft was
impeccable as were the crew and the check-in was so efficient as well as
purchasing the tickets online. We could even pick our seats online from the
seating plan! What I loved the most were the screens in the backs of the
seats so u could choose your own TV channel or radio station. There were
lots of TV channels even though the flight was 1 hour! It even gave a route
map to show where the plane was. They gave us little snacks - we didn't have
to pay for of course!



JetBlue - by Christoph Sebek

27 July 2004

Brand new Airbus A320 fleet, very fast check in and friendly cabin crews.
JB74 from West Palm Beach to New York JFK - it was a great experience. Seats
for 79$, own PTV in every seat, free snacks and drinks. Can you expect more?



JetBlue - by Ric Ewing

22 July 2004

JetBlue is a great airline which I will always use OAK-LGB when visiting
SoCal. Though they have turned LGB into a busy airport from its previously
ghost town days, getting in and out is still a breeze and I truly appreciate
the fact that they still use the civilized method of boarding, front and aft
doors. American has yet to figure this out with the 757s they fly into LGB.
On a recent trip to LAS, I was tickled that the same practice is used there.
For the price and service level, you certainly can't beat them. Now, if they
could just get a few SFO-LGB routes under their belt.



JetBlue - by Debbie Homer

15 July 2004

JFK to Las Vegas, San Jose to JFK. What a refreshing change! Absolutely
faultless on both trips. Legroom available for my long legged hubby, and
smiling staff - from check in through to the end. Coming from the UK and
having to endure poor service from Virgin Atlantic and endless delays with
Easyjet, it truly was an experience to enjoy air travel as it used to be.
Please consider transatlantic flights. You could knock all those 'big guys'
out of the sky.



JetBlue - by K Barrett

25 June 2004

Believe it or not, I actually have a complaint for jetBlue, if minor: please
re-estimate your scheduled flying times. They seem ridiculously skewed
toward early arrivals. I flew BOS to Long Beach with return and both flights
were early. What's the problem with this, you ask? Well, on the first flight
we arrived well ahead of schedule but then waited for a gate to open for at
least 15 minutes. On the return to Logan we arrived a full hour ahead of
schedule! As great as this sounds, it just meant I had to sit in the
terminal for an extra hour. I think it would do us all a favor if the
estimates were just slightly more realistic. Nevertheless, it's an effort to
nitpick when I got so much value for my $200.



JetBlue - by Audrey Acabchuk

18 June 2004

My husband and I flew Jet Blue to Fl. We came to JFK because Bradley Airport
in Ct. does not have Jet Blue yet. Hopefully they will. We were told to fly
Jet Blue from our son who flies it when they fly to wherever he is going. It
was comfortable, friendly and the TV made the trip fast and enjoyable. I do
not like flying but with the TV and the leather seats it made the trip
faster and pleasant. Please come to Bradley Airport in CT. If not we will
still travel to NY just so we can fly Jet Blue and visit with our children.



JetBlue - by Anthony Romero

15 June 2004

Had my first JetBlue experience on a r/t IAD-OAK. My comments will mirror
all the others I had previously read about the airline. This was one of the
most pleasant flying experiences I've had in years. Extremely friendly,
attentive, polite staff, efficient and easy online booking, seat assignment
and check-in, fantastic fares and of course Direct TV. Unfortunately on the
return flight from OAK to IAD there was a problem with Direct TV so it was
out of service for the entire flight. Although not required to, JetBlue
promised a $15 credit for every passenger. Now that is putting the customer
first. I really hope they add more routes out of IAD, esp to SJU, Dominican
Republic, SEA, and New England. If not, then at least to JFK so that IAD
customers can use that hub to connect to other JetBlue flights.



JetBlue - by A Stoll

8 May 2004

I recently flew JetBlue from Long Beach to Boston. Check-in at Long Beach
Airport was quick and smooth. The flight left on time and arrived 35 min
ahead of schedule. Friendly and young staff, free drinks and snacks - and
still friendly when you ask for a second drink. All in all a great
experience for just 90$!



JetBlue - by Richard Dalgleish

7 May 2004

Jet Blue renewed my faith in the USA. What a great, fun, efficient and
pleasant airline. All CEO's of most other airlines should be made to fly
with Jet Blue just to see how it should be done.



JetBlue - by Daniel Sklar

5 May 2004

What a wonderful airline! Young and friendly staff, efficient service, great
seats and legroom, nice array of snacks and beverages, television sets at
each seat and low prices. What more could someone ask for in an airline ?"

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