Rod Speed > wrote in message
...
> > and negative press will assure that occurs.
>
> Complete and utter drivel. Its likely to ATTRACT
> customers to that store when they know that the
> express lane wont have arseholes that are well
> over the limit in it except when its empty etc.

When was the last time you said something positive about a
business? And how many people did you tell about it? Now think
about the number of times within the last week where the buying
experience was less than what you thought it should be: How many
people did you tell about those experiences? How often? Did the
listeners have similar stories of woe?

It's almost laughable that you would think enforcement of express
lane useage would bring in a higher customer count. Customers that
use express lanes regularly don't go to stores out of their way...
These min-max shoppers go to stores that are convenient,
affordable, and don't **** them off _too_ much. A customer that's
purchasing a cart of groceries every week is going to be given a
lot more slack -- whether it's deserved or not -- and that's not
going to happen if staff and managers torque them by enforcing the
express lane rule.

The Ranger
--
"Life should NOT be a journey to the grave with the intention of
arriving safely, in an attractive and well-preserved body. Rather
one should skid in sideways, chocolate in one hand, martini in the
other, body thoroughly used up, totally worn out while screaming
'WOO HOO! What a ride!'"