>What made you think it was okay to create a scene in the
>checkout line? Why didn't you leave it up to the checkout
>clerk to point out she was in the wrong line? It's part of
>their job. If the clerk allowed it, which I doubt, you
>could have then complained to the manager.

When I was a checkout clerk we weren't allowed to turn away customers who
entered the express lane with more than 15 items.