On Wed, 19 Jan 2005 17:52:52 GMT, "Michael"
> wrote:

>
>"Kenneth" > wrote in message
.. .
>> On Mon, 17 Jan 2005 21:42:49 GMT, "Michael"
>> > wrote:
>>
>> >Or it could be the fact that DCS is crap.
>> >
>> >MJB
>> >Owner (unhappy) of 48" DCS gas range for the past three years.
>>
>> Thanks for the clarifying information.
>>
>> What are you unhappy with?
>>
>
>For more info than below do a search of my past posts to this ng
>
>Horrible customer service
>
>Expensive replacement parts (buy the same parts through GE for some help)
>
>VERY high service costs
>
>Frequent equipment failure ( burner igniters, grill igniters, inconsistent
>oven temps, broiler ignition problems, and gasket problems for the ovens)
>
>I general I have been very unhappy ALL my dealings with DCS. I know for a
>fact I have been responsible for eight lost sales for DCS. ANYONE asks
>about DCS I will go out of my way to convince them to buy another
>brand...any other brand just not DCS.
>
>I will now step off my small soapbox.
>
>
>
>

Hi Michael,

Of course, I regret your difficulties, but will contrast
those with my experience:

I have had only one problem, and I caused it: Adjusting the
calibration screw with a metal shafted screwdriver, I left
the power on, and shorted the thermostat.

Other than that, no trouble in four years of daily use.

I will also add that on occasion, I have called D.C.S. to
ask any of a variety of technical questions. The responses
have always been prompt, and competent.

All the best,

--
Kenneth

If you email... Please remove the "SPAMLESS."