sf wrote:
> wrote:
> > sf wrote:
> >
> > > > on a Friday or Saturday night, but the service was
> > > > SO BAD, it kind of ruined the experience.
> > >
> > > Sorry to hear that. What was the problem?
> >
> > It was just slow. Super slow. We waited about an hour after
> ordering
> > to get our meal. It took them 30 minutes just to bring us a drink.
> I
> > think they were short staffed that night - the owner showed up
around
> > 10pm to help wait tables. The food was good. Would have been even
> > better if it had been served hot.
> >
> Slow service is never fun (unless you that's the way you want it)....
> but waiting 30 minutes just to get a drink is very telling of
> short-handedness.
Bad service can utterly ruin a good meal, particularly if you're
hosting and want your guests to have a good time. I won't go near a
restaurant if a review pans the service, no matter how good the food
might be.
There's a very well known restaurant not far from me that has almost
everything--great chef, interesting menu, interesting decor--but
terrible service, not only very slow but inattentive and inaccurate.
We took guests there twice and suffered through it both times, and they
were not isolated experiences. Reviews always note the bad service
while praising the food. The owner, astonishingly, does not care. She
made that clear to me when I stopped on our way out the second time to
draw it to her attention. So I cheerfully recommend to anyone dining
in Pasadena -- anywhere but Xiomara's. -aem