On Thu, 08 Jan 2004 07:54:57 GMT, sf > wrote:

>On Thu, 08 Jan 2004 05:32:04 GMT, Harry Demidavicius
> wrote:
>
>> >
>> Ask me in a week. One of the oven lights blew the other week. Welded
>> itself shut and blew out the board. The range was almost precisely 2
>> years old. It's the price of a cheap car to repair. I am attempting
>> to get Whirlpool to come to the party. So far they have surrendered
>> on the 'Board'.
>>
>
>Please keep us posted, Harry - this is of great interest to
>me and I'm sure others here have similar experiences.
>
OK they made two trips
-first trip [$100] diagnosed the problem - welded socket and fried
board.
-second trip, [another $100] installed board & socket. Dealer said
the board [about $280] was still inside a 5 year warranty period.

Negotiations under way by my Dealer to have Whirlpool suck it up for
the $200. I like our Dealer, but am not very impressed with
Whirlpool's "Client Care".

As concerns another post in this thread, regarding the cracked glass
top, our service rep was over to demo the range [and other stuff] when
it was new. The first thing he did was look into the cupboard above
our range - it was full of heavy glass stuff. He said it would be
wise to relocated because if one ever dropped onto the range top it
would be goodbye to several hundred bucks. He said that item was not
guaranteed. I would still take a run at the factory though . . .

Harry