Gal Called Jani wrote:
> Fooey, my kitchen faucet died yesterday! Even DH (who is very
> handy at this kind of thing) couldn't fix it. And Lowes refused
> to replace it, although it has a Price-Pfister lifetime warranty.
> Now we have to go shopping for a new one, which has to wait
> until tomorrow. Fooey again, I say!

You don't indicate what problem there was with the faucet and how long
you're using it (months,years?)... there's not much that can happen to
modern faucets that would cause them not to work at all... the
washerless cartridge can begin to drip but you'd have plenty of warning
before the drip grew to where it prohibited use. If you call
Price-Pfister they will mail you new cartridges, 'O' rings, whatever
repair kit is necessary. If there is some other problem such as
workmanship, ie. tarnishing, they will work that out too.

Had you returned the faucet to Lowes in it's original packaging and in
a timely manner, with receipt, and said "it doesn't fit, I don't like
it" Lowes would have taken the return... but Lowes does not honor
product warranties unless there is a specific agreement with the
manufacturer... Home Depot likewise. Had you called Price-Phister's
customer service they would have resolved the problem. Btw, next time
don't buy Price-Pfister, they are not a high quality product, they're
what landlords install for tenants... spend a bit more and instead
choose Delta or Koehler.

Sheldon