notbob > wrote in
news:YDmQb.108251$sv6.541049@attbi_s52:

> On 2004-01-24, Jack Schidt® > wrote:
>>
>> Exactly. Most of those companies are eager to make it up to you. I
>> got 2 boxes of shredded wheat from Nabisco once.
>
> Yeah, I called them about a month ago. The cust/serv person didn't
> sound much like she gave a damn, but said she'd send me a coupon for
> another jar. Still waiting.
>
> nb
>

I think many companies handled their PR much differently years ago. When I
was a kid we discovered a worm in a can of cream-style corn. We wrote a
letter, enclosing the imprinted bottom of the can and the well-wrapped
worm. We were placated in short order with an entire case of assorted
products.

Wayne