Eric wrote:
> Dog3 > wrote in
> 1:
>
>> I have only encountered 1 continuous problem at the self checkout.
>> Other shoppers. Where I shop there are 4 registers at the self
>> checkout. All four of them clearly state, in huge red letters, "20
>> items or less." Lately I've run across people using it with enormous
>> mounds of groceries in their carts with well over the 20 item limit.
>> This really irritates the snot out of me. I just chalk it up to
>> illiteracy and will verbalize that thought if the opportunity arises.
>> The shoppers obviously can not read or count.
>
> It's either that or they go into the express lane with their cart
> full of groceries. I've always said the checker should be able to
> make them go to another aisle, but the customer is always right.

Exactly. You run into this all the time, regardless of the type of checkout
lane. I've never once heard a checker say "sorry, you need to go over
there". Some people are simply discourteous and there is nothing you can do
about it unless management enforces the policy stated on the sign and backs
up the employee who attempts to redirect the offender.

Jill