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On Sun, 2 Oct 2005 18:36:02 +0000 (UTC), (Steve
Pope) wrote:
>Nellie Paris > wrote:
>
>>Why should often-ignorant customers get to choose how much a server is
>>paid for each transaction? I don't get to choose the pay of the Wawa
>>clerks who rings up my coffee if I don't feel she smiled enough at me.
>>Food servers are different than salespeople who work on commission,
>>and they are not independent contractors who get to choose how to run
>>their stations. They should be compensated fairly.
>
>Restaurants and waitstaff are free to implement service-charge
>based systems, so please don't blame the diners.
And servers *DO* get to choose how they act. They choose whether or
not they act friendly to a customer, or even whether they service the
customer by getting the extra napkins, new silverware, or even refill
a drink.
I have been to so many restaurants with horrible service, that i
rarely go out to eat anymore. That is a shame, but it just got so bad
I thought it was more irritating to go out than it was to prepare my
own meal at home.
I have never not tipped a server due to a lateness with food (I know
the kitchen has an an influence there) or anything else I thought was
beyond their control.
However, I have left _NO_TIP_ many times when I have had food
literally dropped or thrown on the table in front of me, never to see
my server again - and have had to ask other servers or the host/ess to
get something for me, or to get my check so I can pay and leave.
When I receive bad (and I am talking distinctly _BAD_ ) service, I
leave no tip. If a server does such a awful job without seeming to
care, I think they deserve that. If a server performs satisfactory,
even if it is unremarkable, I leave 15%. Above satisfactory, 20%.
Excellent service, 25%.
I would not mind a mandatory service fee if it were not a percentage
of my meal.....why should I pay more to a server because they brought
me seafood instead of chicken? Was the plate that much heavier for
them?
-MR
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