"DaleW" > wrote in
oups.com:



>
> manager, but again, I hadn't asked price. We decided to try to salvage
> our
> night by walking on the beach. I tipped 15% of the pre-tax (inflated)
> total,
> instead of my usual 20+. I did circle the $65 and leave a note how
> ridiculous
> this was. Ended the night with a nice walk rather than a confrontation
> with
> manager. "
>
>

Unfortunately, Dale, unless we confront the demons they never learn. I make
a point of this with my cruise clients. No matter how good the place is, if
they screw up a complaint must be made or no one will benefit from your
pain. Sometimes they will come back and then I write the angry letter, but
it only goes to some shore side guy and the correction in the restaurant
may or may not be made.

I would have done the same with the wines, but would have pointedly noted
to the waiter that the wine list was wrong.


--
Joseph Coulter
Cruises and Vacations
http://www.josephcoulter.com/