cathy wrote:
> The problem is, they're =not= being courteous. They're reciting lines
> by rote because their company policy forces them to, NOT because they
> feel inclined to be courteous. That makes the whole thing a farce.

Totally agree. Two very dumb Safeway policies. Another is "did you find
everything you need?," and when you say, "no," they say "that's good."

Karen