"Karen" > wrote in message
oups.com...
>
> cathy wrote:
>> The problem is, they're =not= being courteous. They're reciting lines
>> by rote because their company policy forces them to, NOT because they
>> feel inclined to be courteous. That makes the whole thing a farce.
>
> Totally agree. Two very dumb Safeway policies. Another is "did you find
> everything you need?," and when you say, "no," they say "that's good."
>
> Karen
>

Tell them you were unable to find vibrators, whips, or some such thing.
"They used to be in housewares, but you don't seem to carry them any more".