"cathy" > wrote in message
news
> I have complained to the manager many, many times about these two
> policies. The most sympathetic response I've ever gotten is a shrug.
> I've also written (snail mail, not email) to Vons corporate,
> complaining, and I've never gotten any response.
>
> I don't get it.
>

It's just the unfortunate result of a bunch of half-wits (the kind who would
go into restaurant management and wind up at "home office" in DR&D
putting their pointy heads together and deciding that since they can make
the poor slobs who work in these places do anything, why not make them
convince the general public, who are at least as stupid as the managers and
R&D people (at least in the ill-informed opinions of the managers and R&D
people) that they care deeply about them and the kind of day they are
having.

I guess my larger point was, don't take it out on the poor employees. They
have to do it to get their minimum wage.


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