grocery stores mandatory "courtesy"
biig wrote:
> Doug Kanter wrote:
>>
>> Agreed. It sounds fake. Keep talking about it here until someone
>> from Vons notices. Do not, under any circumstances write to the
>> company.
>
> What I hate is when you phone a business and the answer "Good
> morning, this is the ABC company. My name is Gertrude. How may I
> direct your call?" By this time I've forgotten what I called
> about...lol....Sharon
When I worked on a *help desk* I had to answer the phone with this whole
spiel stating the company name, the division name, the department name and
my name and ask if they needed help. 90% of the people calling the help
desk worked for the same company I did. I'd met most of the regular callers
personally when they came into town for conferences. They damn well knew
who they were calling, who I was, and why would they call a help desk unless
they needed help? But we had to do it. It was just silly.
Jill
|