Ever since opeining an ITC in San Francisco's gourmet haven at the
Ferry Building, Mr. Fong has seen a great boom in bussiness. He has
been working very hard to open this new Berkeley location and I'm sure
it will be a great success.
ITC seems committed to maintaining a high quality of product, but I
fear how this will affect the staff. Since the Ferry Building location
opened and proved to be a success, Mr. Fong seems to have a hard time
hiring and training knowledgeable employees. His best employee
recently left to pursue his academic career, and now when I go to the
main store the workers cannot answer simple questions about tea source,
age, leaf quality, etc. This is particularly true of the puerhs.
So, I wish Mr. Fong continued sucess, but I hope he can invest time in
the training of a knowledgeable staff.

'odors' in Berkeley, most of the recent UC grads that I know are
more concerned about earning potentials and investment portfolios to
have time for a little weed. The same cannot be said for the Stanford
grads that live above me and stink up the stairwell of our apartment
building.

-David L.