Shawn Hirn wrote:
> In article <uvGdneA0g71ORJDYnZ2dnUVZ_qednZ2d@championbroadban d.com>,
> Golden California Girls > wrote:
>
> > The proper way to handle any chain restaurant that says there is a wait, is
> > to

> I agree. The OP waited much longer than I would have. What's more, why
> go to a chain Japanese restaurant when there are bound to be plenty of
> excellent mom & pop places in the Los Angeles area?

Yes, the family could have gone to other places in Santa Monica or Los
Angeles, true.
However, they wanted to go to Benihana's to celebrate the sister's
birthday.
That was their prerogative.
However, going through such experiences is part of life.

I found out that the manager of Benihana's of Santa Monica is Michi
Shiraishi.
Michi Shiraishi, Manager
Benihana's of Santa Monica
1447 4th St.
Santa Monica, CA 90401
Tel. (310/260-1423)

I also e-mailed several times to Customer's Relations of Benihana's
Headquarters (www.benihana.com). I have yet to receive a single
response from them.