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On 8 Oct 2003 15:15:52 -0400, (Mark
Shaw) wrote:

> In article >,
> sf > wrote:
> >On Wed, 08 Oct 2003 03:39:41 GMT, Julia Altshuler
> > wrote:
>
> [upselling]
>
> >> I realize it is a business situation, but imagine it socially.
> >
> >Unfortunately, that's what's expected from the staff that
> >annoys you... it's all in the "training". That sort of
> >thing isn't natural for most people and that's why it annoys
> >us instead of making us say "yes".
>
> One place I worked kept everybody's check averages on a white-
> board. Every month or so the names of those who were consis-
> tently in the bottom 10% (one or two waitrons usually) were
> erased -- that's how you knew it was time to drop off your apron
> and pick up your final paycheck.

Eeeew. That's too cold for words.