Kris wrote:
> June,
>
> I also have a KA processor. Once I burned the motor out (tried to make
> too big a batch of a size of tart dough all at once :/ ). I called KA
> and they sent me a new one for FREE! Even if it was my own fault!
>
> You might want to try it - can't hurt! Besides, that doesn't sound like
> you got a lot of use out of it before it died. They should back up
> their products. KA has a pretty good reputation.

I bet that yours was still within warranty? They have a hassle-free
replacement service that lasts for a year, according to their Web site.
I called and asked about my model - totally obsolete, the bowl doesn't
even fit over any current fp that they make. As far as fixing the stem,
well, they don't even have an authorized repair center that's within a
2-hr drive.

June