On Feb 22, 6:06�pm, "Dee Dee" > wrote:
> I ordered a Batali 6-qt enameled cast iron pot on the 17th, received
> it yesterday, the 21st. *Good, fast shipping.
>
> Bought 2-17; cost $79, marked down from $99; today I see it is on sale
> for $69.
>
> I have often wondered if Amazon ships without knowing whether a
> product is defective in some way, as they cannot check every item they
> send out. *Once I went to a lot of trouble returning a broken item,
> vowing never to try to return a product again as I did not get all my
> money back, as there were shipping charge adjustments.
>
> I received some defective Fiesta bowls and I contacted Fiesta and they
> were kind enough to make good my bowls.
>
> So today I am wondering about my pot because it is chipped on the top
> rim a little, which is not enough to matter (I don't think) in the
> scheme of cooking.
>
> http://tinypic.com/2exvnv5.jpg
>
> I will not return it because it does weigh a lot, but would like to
> get another $10 off, since it has been so little a time, since I
> ordered it. *But I suppose they are not like my good-friend Costco,
> who will make good on an item that has been reduced within 30 days
> after purchase.
>
> The numbers I called Amazon were 206-266-2335 - discontinued
> and
> 1-800-201-7575 - automated directions, no way to get to a person
>
> Thanks for reading.
> Dee

You paid for new. If it's chipped Amazon should make an exchange, and
they should give you the new sale price too. To contact Amazon go
he http://tinyurl.com/yutg2q

They will call you.


https://i-2003.estara.com/UI/gui.php...amp=1165965201

Sheldon