"Terry Pulliam Burd" > wrote in message
news
> As many of you know, I'm a paralegal in a law firm, which has little
> to do with the following, but just setting the scene. My boss was
> taken by a client to dinner the other night in LA after the execution
> of a successful contract. Mind you, the client has a 7 figure plus
> bank account, but tends to be a bit slow in paying his bills and a bit
> over interested in the cost of things or what he has paid for things.
> He also considers himself quite an oenophile.
>
> While he perused the wine list, he found what he was certain was a
> typo. Wine X, which is a favorite of his, was priced at $X7 and he was
> sure it should have been priced $200 more than that (I checked - he
> was right). He promptly ordered 4 bottles, 2 to take home. First of
> all, I wasn't aware that you could order wine in a restaurant as if it
> was a liquor store (this is southern California, so who knows). More
> importantly, I can sort of see ordering 1 bottle while pointing out to
> the staff that you think the price is a typo and you should at least
> get the one bottle at that price, but I was offended that he ordered
> several bottles and rather gleefully left thinking he had really put
> one over on the restaurant.
>
> My first reaction when my boss told me this story was that when we
> finish the current lawsuit, we not take on any more work for him. If
> he's willing to cheat a restaurant, he won't hesitate to cheat anyone
> else. And a client like that we do not need or want. My boss
> acknowledges my concerns, and says that he is more valuable to the
> client than the client is to us, so if I want to cross him off our
> client list, it's okay with him.
>
> Am I overreacting?

That depends.

Let's say you were looking for a Cuisinart stand mixer. You check the Bed,
Bath & Beyond web site and see a model you like for $349.00. You call the
store to be sure they have them in stock. You get to the store and find them
priced at $119.00. You're positive it's the same model because you printed
the page from the web site and it's in your hand.

Would you buy it for $119.00, or would you tell an employee that something
was fishy about the price?