On Aug 30, 6:00 am, Andy <q> wrote:
>
> Still, ACME was at fault and passing the buck like that doesn't give me any
> assurance that they'll actually address the problem.
>

It may be SOP letting banks and credit card companies handle mistakes.
I've had a number of incidences, at stores and quick markets, some
accidental, some intentional. They all say it's easier (for them) for
me to dispute the charge with the bank or credit card company. I once
had a nimble-fingered clerk charge me for $163.00 dollars worth of
gasoline. She had made a mistake, then played chop sticks on the
register, finally handing me a ticket for $25 bucks. I signed but
when my credit card statement arrived there were charges for $25.00
and $163.00, same day, almost same minute.
Turns out this may not have been an accident but a way a clerk can rip
off their employers. Jeez! Some folks just don't understand free
market capitalism. Or maybe they do.