Barbecue (alt.food.barbecue) Discuss barbecue and grilling--southern style "low and slow" smoking of ribs, shoulders and briskets, as well as direct heat grilling of everything from burgers to salmon to vegetables.

 
 
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Bob Bob is offline
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Default Very disapointed in Traeger handling a known manufacturing defect

Shortly after I bought a Traeger grill it began to shed paint. Then
it was coming off in sheets. They had a known (and admitted) problem
learning how to powder coat and nearly all units had the problem. I
keep my grill in a dry garage.

The issues were well documented and even went to litigation. All
searchable on line.

Their solution when confronted was to offered to send a free can of
spray paint.

Another letter was written and yielded their final answer (after 2
calls and several transfers, finally to George Costner); "Sorry, now
out of warranty, too bad for you".

Bob

 
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