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Default Just whining about a purchase

I ordered a Batali 6-qt enameled cast iron pot on the 17th, received
it yesterday, the 21st. Good, fast shipping.

Bought 2-17; cost $79, marked down from $99; today I see it is on sale
for $69.

I have often wondered if Amazon ships without knowing whether a
product is defective in some way, as they cannot check every item they
send out. Once I went to a lot of trouble returning a broken item,
vowing never to try to return a product again as I did not get all my
money back, as there were shipping charge adjustments.

I received some defective Fiesta bowls and I contacted Fiesta and they
were kind enough to make good my bowls.

So today I am wondering about my pot because it is chipped on the top
rim a little, which is not enough to matter (I don't think) in the
scheme of cooking.

http://tinypic.com/2exvnv5.jpg

I will not return it because it does weigh a lot, but would like to
get another $10 off, since it has been so little a time, since I
ordered it. But I suppose they are not like my good-friend Costco,
who will make good on an item that has been reduced within 30 days
after purchase.

The numbers I called Amazon were 206-266-2335 - discontinued
and
1-800-201-7575 - automated directions, no way to get to a person

Thanks for reading.
Dee

 
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