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General Cooking (rec.food.cooking) For general food and cooking discussion. Foods of all kinds, food procurement, cooking methods and techniques, eating, etc. |
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I have a Calphalon saucepan that's been losing its finish on the
inside-bottom. The other day I made things even worse -- I was reheating some pork ribs in BBQ sauce (think: tomatoes and sugar) in it, and let it get a little too hot a little too long. I think I got all of the burnt tomato crap off the pan with a plastic scraper and a mildly abrasive scratch pad, but of course now it's really in need of some attention. The question is, what can I do for it? Any ideas? Thanks! -- Mark Shaw contact info at homepage --> http://www.panix.com/~mshaw ================================================== ====================== "Grown men are not comfortable explaining why they want to use the sniper rifle on fictional dogs with speech impediments." -James Lileks |
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(Mark Shaw) wrote in message >...
> I have a Calphalon saucepan that's been losing its finish on the > inside-bottom. The other day I made things even worse -- I was > reheating some pork ribs in BBQ sauce (think: tomatoes and sugar) > in it, and let it get a little too hot a little too long. > > I think I got all of the burnt tomato crap off the pan with a > plastic scraper and a mildly abrasive scratch pad, but of course > now it's really in need of some attention. > > The question is, what can I do for it? Any ideas? Thanks! Clean it really well and send it in for replacement. It has a lifetime warranty. If you live in an area with high lime content in the water, the anodization will wear off over time. I've sent in 3 or 4 pans (purchased in 1984) over the last few years and all were replaced free of charge. I'm not really careful with mine, and a couple looked pretty bad. They replaced them anyway. I cleaned everything with the Dormond cleanser made for Calphalon before I sent it. Here's a link with info on where to send it: http://www.calphalon.com/usecare7.asp I love my Calphalon and use it multiple times daily. ![]() HTH, -L. |
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Dear Reseasoning Calphalon-
I'd suggest you lock yourself in the castle's turret and bemoan your fait. I can't begin to tell you the number of Calphalon pots and pans that have turned "Aluminized" on me - meaning, mind you, that the black finish (and hence their apeal, has vanished. I'm beyond the "fancy kitchen, fancy this, fancy that, we go out most nights anyway " trend from the '90's A well used kitchen will have well used pots and pans. cheers (Mark Shaw) wrote in message >... > I have a Calphalon saucepan that's been losing its finish on the > inside-bottom. The other day I made things even worse -- I was > reheating some pork ribs in BBQ sauce (think: tomatoes and sugar) > in it, and let it get a little too hot a little too long. > > I think I got all of the burnt tomato crap off the pan with a > plastic scraper and a mildly abrasive scratch pad, but of course > now it's really in need of some attention. > > The question is, what can I do for it? Any ideas? Thanks! |
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![]() mgeost wrote: > I'm beyond the "fancy kitchen, fancy this, fancy that, we go out most > nights anyway " trend from the '90's > > A well used kitchen will have well used pots and pans. I've been watching Kitchen Design on HGTV. I started watching to get ideas on my kitchen remodel. Tell me, does anyone actually use these kitchens? I can see someone frying an egg or boiling water to drop in a sack of factory food , but a smoking hot Wok with spiced meat? Not freaking hardly. Unless these people have 1000 cfm exhaust hoods there's no way they could do anything in these kitchens and keep them clean. One goof had a countertop grill, which was sort of neat (except gas grills suck), but his firewall was brick. Now how the hell do you keep the brick from getting grease soaked? How would you clean it? Then there's those hundreds of immaculately polished copper pots. What the hells up with that? Polishing would take too much time from cooking and eating. I'm going to have pots I'm going to have to polish every time their used?? When I first got married my wife tried keeping the bottoms of my revere ware polished because it made it so much prettier. Didn't take long for her to see the futility, and it didn't make anything taste better. /end rant. |
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In article > ,
(-L.) wrote: >Here's a link with info on where to send it: >http://www.calphalon.com/usecare7.asp Wow, thanks. I'll check it out. -- Mark Shaw contact info at homepage --> http://www.panix.com/~mshaw ================================================== ====================== "Find me one moment in the history of the Middle East in which an Arab had all the rights he has in America today." - James Lileks |
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On 19 Oct 2003 18:14:41 -0700, (-L.) wrote:
> > Clean it really well and send it in for replacement. It has a > lifetime warranty. If you live in an area with high lime content in > the water, the anodization will wear off over time. I've sent in 3 or > 4 pans (purchased in 1984) over the last few years and all were > replaced free of charge. I'm not really careful with mine, and a > couple looked pretty bad. They replaced them anyway. I cleaned > everything with the Dormond cleanser made for Calphalon before I sent > it. > Here's a link with info on where to send it: > http://www.calphalon.com/usecare7.asp > > I love my Calphalon and use it multiple times daily. ![]() > I'm fairly careful with my Calphalon (can't say the rest of the family is though). I've had them for a good 20 years too, so the coating is thin to nonexistant on the inside. Frankly, I think they work the same... they just aren't very pretty anymore. |
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sf > wrote in message >. ..
> On 19 Oct 2003 18:14:41 -0700, (-L.) wrote: > > > > > Clean it really well and send it in for replacement. It has a > > lifetime warranty. If you live in an area with high lime content in > > the water, the anodization will wear off over time. I've sent in 3 or > > 4 pans (purchased in 1984) over the last few years and all were > > replaced free of charge. I'm not really careful with mine, and a > > couple looked pretty bad. They replaced them anyway. I cleaned > > everything with the Dormond cleanser made for Calphalon before I sent > > it. > > Here's a link with info on where to send it: > > http://www.calphalon.com/usecare7.asp > > > > I love my Calphalon and use it multiple times daily. ![]() > > > I'm fairly careful with my Calphalon (can't say the rest of > the family is though). I've had them for a good 20 years > too, so the coating is thin to nonexistant on the inside. > Frankly, I think they work the same... they just aren't very > pretty anymore. At some point, they quit becoming non-stick, and tend to heat up too fast (uneven heating). At least mine did. That's when I sent them in. It wasn't very expensive to send them in, and I got brand new pots, with lids. Since I didn't send in the lids with the old ones, I now have double lids. ![]() -L. |
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In rec.food.cooking, Mark Shaw > wrote:
> The question is, what can I do for it? Any ideas? Thanks! Use a microwave to reheat ribs. And leave the sauce off of them. HTH. -- ....I'm an air-conditioned gypsy... - The Who |
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>You really *got* replacements for OLD pieces... just because
>the coating got thin through normal wear & tear? WOW! I >read the web site and normal wear & tear didn't jump out at >me as a reason for replacement. I have had Calphalon for years and sent 5-6 pots in a variety of sizes back several years ago. The only cost to me was the cost to ship them back to the company. Within about 3 weeks I had all new pans. You need to call the company before you send the pans back. They will (or they did) give me a customer number to send back with the pans so they had a reference number. They really do back up their warranty. Anne AAC/AAF/AFBV62.0844.AZ http://www.tckworld.com/opfoot |
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sf > wrote in message >. ..
> On 21 Oct 2003 09:59:54 -0700, (-L.) wrote: > > > sf > wrote in message >. .. > > > > > > > I'm fairly careful with my Calphalon (can't say the rest of > > > the family is though). I've had them for a good 20 years > > > too, so the coating is thin to nonexistant on the inside. > > > Frankly, I think they work the same... they just aren't very > > > pretty anymore. > > > > At some point, they quit becoming non-stick, and tend to heat up too > > fast (uneven heating). At least mine did. > > I only use the saucepans & stock pots, because I never > expected to like using coated aluminum sauté pans (I use > cast iron for that). > > > > That's when I sent them > > in. It wasn't very expensive to send them in, and I got brand new > > pots, with lids. Since I didn't send in the lids with the old ones, I > > now have double lids. ![]() > > > You really *got* replacements for OLD pieces... just because > the coating got thin through normal wear & tear? WOW! I > read the web site and normal wear & tear didn't jump out at > me as a reason for replacement. Yes. The anodization is guaranteed for life. Just describe where and when you bought the products, where you have lived, what the problem is (anodization has worn off, and pitting, or whatever), tell them you use the pots a lot, and they will replace them for free. If you want, call them and talk to a CS rep - and get a return authorization number (not necessary, but I think I did so once). > > Now you're making me seriously consider taking them up on > that lifetime offer! I have sent pots in twice. One was abused with scorching tomato sauce, but had other problems. They replaced it. They really honor their guarantee! -L. |
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On 22 Oct 2003 11:29:30 -0700, (-L.) wrote:
> sf > wrote in message >. .. > > On 21 Oct 2003 09:59:54 -0700, (-L.) wrote: > > > > > sf > wrote in message >. .. > > > > > > > > > I'm fairly careful with my Calphalon > > I have sent pots in twice. One was abused with scorching tomato > sauce, but had other problems. They replaced it. They really honor > their guarantee! > > -L. All I can say is WOW! I'm going to do it! |
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sf > wrote in message >. ..
> On 22 Oct 2003 11:29:30 -0700, (-L.) wrote: > > > sf > wrote in message >. .. > > > On 21 Oct 2003 09:59:54 -0700, (-L.) wrote: > > > > > > > sf > wrote in message >. .. > > > > > > > > > > > I'm fairly careful with my Calphalon > > > > I have sent pots in twice. One was abused with scorching tomato > > sauce, but had other problems. They replaced it. They really honor > > their guarantee! > > > > -L. > > All I can say is WOW! I'm going to do it! Please report back when you get your new pots. ![]() -L. |
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