How would you handle a server that refused to acknowledge that the dish they
set down in front of you was incorrect and not what you ordered.

The Ranger

In article > ,
"The Ranger" > wrote:

> How would you handle a server that refused to acknowledge that the dish they
> set down in front of you was incorrect and not what you ordered.
>
> The Ranger

I'm paying for it!

I'd be politely honest.
--
Peace! Om

Life isn't about waiting for the storm to pass.
It's about learning to dance in the rain.
-- Anon.


Subscribe:

The Ranger wrote:

> How would you handle a server that refused to acknowledge that the dish they
> set down in front of you was incorrect and not what you ordered.
>
> The Ranger
>
>

Talk to the manager. You've got the money, so you're holding all the
cards. Almost all restaurants will give you what you say you
asked for, even if they think you're wrong.

The Ranger wrote:

> How would you handle a server that refused to acknowledge that the
> dish they set down in front of you was incorrect and not what you
> ordered.

Sorry, but I find that an odd question.

On a very busy night, a few orders might get mixed up <shrug>, or the
servers have little or no clue what should be on one's plate... But
I've never had a server refuse to acknowledge that they'd screwed up my
order and then also refuse to rectify the situation.

Maybe I'm just lucky.
--
Cheers
Chatty Cathy

The Ranger wrote:
> How would you handle a server that refused to acknowledge that the dish they
> set down in front of you was incorrect and not what you ordered.

If the new thing is not something I want to eat, I use the broken-record
technique:

"No, that's not what I ordered. I wanted X."

"But this is what you ordered."

"No, I ordered X. I'd like X, please."

"You didn't say X, you said Y."

"I don't believe so; I'd like X, please."

Works every time.

Serene

--
42 Magazine, celebrating life with meaning. Inaugural issue is here!
http://42magazine.com

"But here's a handy hint: if your fabulous theory for ending war and
all other human conflict will not survive an online argument with
humourless feminists who are not afraid to throw rape around as an
example, your theory needs work." -- Aqua, alt.polyamory

On Jun 17, 1:56*pm, ChattyCathy > wrote:
> The Ranger wrote:
> > How would you handle a server that refused to acknowledge that the
> > dish they set down in front of you was incorrect and not what you
> > ordered.
>
> Sorry, but I find that an odd question.
>
> On a very busy night, a few orders might get mixed up <shrug>, or the
> servers have little or no clue what should be on one's plate... But
> I've never had a server refuse to acknowledge that they'd screwed up my
> order and then also refuse to rectify the situation.
>
> Maybe I'm just lucky.

Usually they fall all over themselves when I point out--very nicely--
any mistake. I usually ask for extra pickles with burgers. They
sometimes forget.

> --
> Cheers
> Chatty Cathy

--Bryan

On Jun 17, 11:32*am, "The Ranger" > wrote:
> How would you handle a server that refused to acknowledge that the dish they
> set down in front of you was incorrect and not what you ordered.

The problem is not how to get what you ordered, polite insistence
would accomplish that. No, the problem is how to get it ungarnished
with server spit. I don't think there's a sure answer to that, so
just leave, letting the manager know why on your way out. -aem

ChattyCathy > wrote in message
...
> The Ranger wrote:

>> How would you handle a server that refused to
>> acknowledge that the dish they set down in front
>> of you was incorrect and not what you ordered.
>>
> Sorry, but I find that an odd question.

Look at the source.

> On a very busy night, a few orders might get mixed
> up <shrug>, or the servers have little or no clue
> what should be on one's plate... But I've never had
> a server refuse to acknowledge that they'd screwed
> up my order and then also refuse to rectify the situation.
>
> Maybe I'm just lucky.

I hope you remain so.

I have only encountered one server that was unwilling to bend to what she
brought out to our table and what we ordered. Since SWMBO has a few
food-based allergies that could end up with the business end of an EPI pen
in her leg, she is VERY specific as to what she orders. Prefacing this
reasoning during the order phase has mostly helped prevent any
misunderstandings during delivery. The one time a waitress chose to go off
on her a simple, "Get your manager. Now." was enough. We weren't the first
table that night but we were her last.

The Ranger

"The Ranger" > wrote in message
. ..
> How would you handle a server that refused to acknowledge that the dish
> they set down in front of you was incorrect and not what you ordered.
>
> The Ranger

Talk to the manager?

Throw the incorrect dish in their (server and/or manager) face and leave?

Call the cops?

Get a life instead of whining on usenet?


>

Norman Paperman > wrote in message
...
[snippety-snip-snip]
> Get a life instead of whining on usenet?

And deprive you of your whinge? Puh-lease!

The Ranger

On Wed, 17 Jun 2009 11:32:08 -0700, "The Ranger"
> wrote:

>How would you handle a server that refused to acknowledge that the dish they
>set down in front of you was incorrect and not what you ordered.
>
>The Ranger
>

I totally agree with aem. Leave! Pay for whatever drinks you had and
don't leave a tip. I've done it once when after an hour the food
wasn't served and they said it wasn't done yet and it would be 15 more
minutes. But if you've had drinks before it's probably best to pay
for them.

Lou

"The Ranger" > wrote in message
ndwidth...
> Norman Paperman > wrote in message
> ...
> [snippety-snip-snip]
>> Get a life instead of whining on usenet?
>
> And deprive you of your whinge? Puh-lease!
>
> The Ranger
>
But you still won't have a life, will you?

On Wed, 17 Jun 2009 15:45:25 -0400, "Norman Paperman"
> wrote:

>
>"The Ranger" > wrote in message
. ..
>> How would you handle a server that refused to acknowledge that the dish
>> they set down in front of you was incorrect and not what you ordered.
>>
>> The Ranger
>
>Talk to the manager?
>
>Throw the incorrect dish in their (server and/or manager) face and leave?
>
>Call the cops?
>
>Get a life instead of whining on usenet?

I actually interpreted the post as an attempt to brush up on social
skills. Maybe you should keep reading the thread?

Lou

"Lou Decruss" > wrote in message
...
> On Wed, 17 Jun 2009 15:45:25 -0400, "Norman Paperman"
> > wrote:
>
>>
>>"The Ranger" > wrote in message
. ..
>>> How would you handle a server that refused to acknowledge that the dish
>>> they set down in front of you was incorrect and not what you ordered.
>>>
>>> The Ranger
>>
>>Talk to the manager?
>>
>>Throw the incorrect dish in their (server and/or manager) face and leave?
>>
>>Call the cops?
>>
>>Get a life instead of whining on usenet?
>
> I actually interpreted the post as an attempt to brush up on social
> skills. Maybe you should keep reading the thread?
>
> Lou

I think that you must have missed most of the posts that "The Ranger" has
made over the years. Lucky you!

Lou Decruss wrote:
> On Wed, 17 Jun 2009 15:45:25 -0400, "Norman Paperman"
> > wrote:
>
>> "The Ranger" > wrote in message
>> . ..
>>> How would you handle a server that refused to acknowledge that the dish
>>> they set down in front of you was incorrect and not what you ordered.
>>>
>>> The Ranger
>> Talk to the manager?
>>
>> Throw the incorrect dish in their (server and/or manager) face and leave?
>>
>> Call the cops?
>>
>> Get a life instead of whining on usenet?
>
> I actually interpreted the post as an attempt to brush up on social
> skills. Maybe you should keep reading the thread?
>
> Lou

Thanks Lou, at least I wasn't drinking anything at the time of reading.

Bob

aem wrote:
> On Jun 17, 11:32 am, "The Ranger" > wrote:
>> How would you handle a server that refused to acknowledge that the dish they
>> set down in front of you was incorrect and not what you ordered.
>
> The problem is not how to get what you ordered, polite insistence
> would accomplish that. No, the problem is how to get it ungarnished
> with server spit. I don't think there's a sure answer to that, so
> just leave, letting the manager know why on your way out. -aem


Ain't it a bitch. Anyone who has worked in a restaurant or knows people
who have knows about some of the nasty things that can happen to food
for customers who complain.

A few weeks ago took a visitor from Denmark to a local restaurant. I had
been there once before and had a great meal. It was a huge and tasty
hamburger served with a huge order of fresh cut fries. It was delicious.
This time we went for dinner. I went for the hamburger, which was every
bit as good as the one I had had there before. My wife and our guest
ordered the special, Prime Rib roast with mashed potatoes and asparagus.
Both asked for their meat medium. The asparagus was grilled, but just
enough to leave grill marks. It was raw inside and tough. The meat was
raw. My wife told me that she had considered sending it back, and that
if she had, our guest might have felt comfortable doing that do, but she
was afraid of what they might do to it in the kitchen.




At any rate, getting the wrong order is bad enough. Getting the proper
meal is going to involve more waiting. Having to argue with the server
is a pita. I would leave.

Norman Paperman wrote:
>
> "The Ranger" > wrote in message
> . ..
> > How would you handle a server that refused to acknowledge that the dish
> > they set down in front of you was incorrect and not what you ordered.
> >
> > The Ranger
>
> Talk to the manager?

Yes, that's right!

> Throw the incorrect dish in their (server and/or manager) face and leave?

A little extreme, but within the range of
normal human behavior.

> Call the cops?

Depending on the circumstances, may be appropriate.
But talk to the manager first.

> Get a life instead of whining on usenet?

Whoa! Are you crazy? That makes no sense at all !!!

Norman Paperman > wrote in message
...
[snip]
> I think that you must have missed most of the posts
> that "The Ranger" has made over the years. Lucky
> you!

Dance, Puppet, dance.

The Ranger

"The Ranger" wrote:
>
> How would you handle a server that refused to acknowledge that the dish
> they set down in front of you was incorrect and not what you ordered.
>
>
Couldn't be simpler, speak with the manager.

Dave Smith wrote:
> aem wrote:
>> On Jun 17, 11:32 am, "The Ranger" > wrote:
>>> How would you handle a server that refused to acknowledge that the
>>> dish they
>>> set down in front of you was incorrect and not what you ordered.
>>
>> The problem is not how to get what you ordered, polite insistence
>> would accomplish that. No, the problem is how to get it ungarnished
>> with server spit. I don't think there's a sure answer to that, so
>> just leave, letting the manager know why on your way out. -aem
>
>
> Ain't it a bitch. Anyone who has worked in a restaurant or knows people
> who have knows about some of the nasty things that can happen to food
> for customers who complain.
>
> A few weeks ago took a visitor from Denmark to a local restaurant. I had
> been there once before and had a great meal. It was a huge and tasty
> hamburger served with a huge order of fresh cut fries. It was delicious.
> This time we went for dinner. I went for the hamburger, which was every
> bit as good as the one I had had there before. My wife and our guest
> ordered the special, Prime Rib roast with mashed potatoes and asparagus.
> Both asked for their meat medium. The asparagus was grilled, but just
> enough to leave grill marks. It was raw inside and tough. The meat was
> raw. My wife told me that she had considered sending it back, and that
> if she had, our guest might have felt comfortable doing that do, but she
> was afraid of what they might do to it in the kitchen.
>
>
>
>
> At any rate, getting the wrong order is bad enough. Getting the proper
> meal is going to involve more waiting. Having to argue with the server
> is a pita. I would leave.

I draw the line when I'm at an expensive restaurant. If I order a $30
steak med rare, I expect it med rare, not med ~ well. If I'd have wanted
that, I'd have bought the $4.00 steak (on sale) at the grocery, and
asked my wife to cook it.

Bob

RegForte wrote on Wed, 17 Jun 2009 11:36:34 -0700:

>> How would you handle a server that refused to acknowledge
>> that the dish they set down in front of you was incorrect and
>> not what you ordered.
>>
>> The Ranger

>Talk to the manager. You've got the money, so you're holding all the
>cards. Almost all restaurants will give you what you say you
>asked for, even if they think you're wrong.

That should work and the replacement should come quickly unless it is
cooked to order. A waiter would be foolish to argue especially if she
expected a tip.

--

James Silverton
Potomac, Maryland

Email, with obvious alterations: not.jim.silverton.at.verizon.not

On Wed, 17 Jun 2009 15:55:14 -0400, "Norman Paperman"
> wrote:

>
>"Lou Decruss" > wrote in message
.. .
>> On Wed, 17 Jun 2009 15:45:25 -0400, "Norman Paperman"
>> > wrote:
>>
>>>
>>>"The Ranger" > wrote in message
. ..
>>>> How would you handle a server that refused to acknowledge that the dish
>>>> they set down in front of you was incorrect and not what you ordered.
>>>>
>>>> The Ranger
>>>
>>>Talk to the manager?
>>>
>>>Throw the incorrect dish in their (server and/or manager) face and leave?
>>>
>>>Call the cops?
>>>
>>>Get a life instead of whining on usenet?
>>
>> I actually interpreted the post as an attempt to brush up on social
>> skills. Maybe you should keep reading the thread?
>>
>> Lou
>
>I think that you must have missed most of the posts that "The Ranger" has
>made over the years. Lucky you!

Actually I've read this group long enough to know he's got recipes in
the RFC cookbook and was involved in the shipping. Although I don't
read all the long winded posts about the "daughter units" he's never
attacked me and I don't think anyone else unless provoked.

If you don't like his posts then just killfile him and that will free
some time up for you to share some of your extensive culinary
knowledge with us. I'm always up for learning cuz I'm a big dummie.

Lou

The Ranger wrote:
>
> ChattyCathy > wrote in message
> ...
> > The Ranger wrote:
>
> >> How would you handle a server that refused to
> >> acknowledge that the dish they set down in front
> >> of you was incorrect and not what you ordered.
> >>
> > Sorry, but I find that an odd question.
>
> Look at the source.
>
> > On a very busy night, a few orders might get mixed
> > up <shrug>, or the servers have little or no clue
> > what should be on one's plate... But I've never had
> > a server refuse to acknowledge that they'd screwed
> > up my order and then also refuse to rectify the situation.
> >
> > Maybe I'm just lucky.
>
> I hope you remain so.
>
> I have only encountered one server that was unwilling to bend to what she
> brought out to our table and what we ordered. Since SWMBO has a few
> food-based allergies that could end up with the business end of an EPI pen
> in her leg, she is VERY specific as to what she orders. Prefacing this
> reasoning during the order phase has mostly helped prevent any
> misunderstandings during delivery. The one time a waitress chose to go off
> on her a simple, "Get your manager. Now." was enough. We weren't the first
> table that night but we were her last.
>
> The Ranger

But you need excuses to use your Epi-Pens before they expire...

On Jun 17, 2:56*pm, ChattyCathy But
> I've never had a server refuse to acknowledge that they'd screwed up my
> order and then also refuse to rectify the situation.
>didn
> Maybe I'm just lucky.


Well, *I* have. She brought 2 out of 4 wrong drinks, and when told
by one of us , "I ordered a coke" , she flatly stated "No, you
didn't". No offer to recitfy either. Knowing that the meal was still
to be served (and spat on?) we let it go. When she dropped the basket
of bread - well, the tip automatically got cut in half. I wanted to
write the resto, but never did. Should have. I bet she's not there
anymore. And this was in a high end estab. where the tips would be
good and she shud've watched her mouth. It sort of put the damper on
an otherwise wonderful evening.

On Wed, 17 Jun 2009 15:45:25 -0400, "Norman Paperman"
> wrote:

>
>"The Ranger" > wrote in message
. ..
>> How would you handle a server that refused to acknowledge that the dish
>> they set down in front of you was incorrect and not what you ordered.
>>
>> The Ranger
>
>Talk to the manager?
>
>Throw the incorrect dish in their (server and/or manager) face and leave?
>
>Call the cops?
>
>Get a life instead of whining on usenet?
>
>

Have to put up with an asshole replying to the post

On Jun 17, 1:40*pm, "Pete C." > wrote:
[snip]
> But you need excuses to use your Epi-Pens before they expire...

It's best not to use them at all... Watching the expiration date is
easiest when you've had severe food-based allergies most of your life;
routine maintenance.

The Ranger

On Jun 17, 3:50*pm, Lou Decruss > wrote:
> On Wed, 17 Jun 2009 11:32:08 -0700, "The Ranger"

> I totally agree with aem. *Leave! *Pay for whatever drinks you had and
> don't leave a tip. *I've done it once when after an hour the food
> wasn't served and they said it wasn't done yet and it would be 15 more
> minutes. *But if you've had drinks before it's probably best to pay
> for them.
>
> Lou *

But that's a different story from getting the wrong food. Waiting
forever is easily recitified IF it's not too late in the evening and
other resto options exist which you can get to before kitchen closing
time.

And what if the food is good and it is getting late and nowhere else
in town to go and you're starved? Sometimes, it is better to wait it
out than go home hungry, esp. if you are treating guests.

The Ranger wrote:

> I have only encountered one server that was unwilling to bend to what
> she brought out to our table and what we ordered. Since SWMBO has a
> few food-based allergies that could end up with the business end of
> an EPI pen in her leg, she is VERY specific as to what she orders.

I don't have any life-threatening allergies, but this did remind me of
the last time I was away on vacation, a few months ago. I ordered
an omelette, my usual garden type filling and what arrived was a
cheese omelette.

Normally I'd laugh it off, but I never know how my gut is going to take
dairy, and I didn't plan to spend my day in the hotel room. I told her
it's not what I ordered and she didn't pick it up but gave me a look
that said Could you just eat it anyway?

Lady, don't make me feel badly about it, just bring me a new omelette?

nancy

In article > ,
"The Ranger" > wrote:

> How would you handle a server that refused to acknowledge that the dish they
> set down in front of you was incorrect and not what you ordered.
>
> The Ranger

"That looks nice; please box it to go and bring me the dish I ordered.
Thank you."
--
-Barb, Mother Superior, HOSSSPoJ
http://web.me.com/barbschaller - good news 4-6-2009
"Be kind, for everyone you meet is fighting a great battle."
-Philo of Alexandria

"The Ranger" > wrote in message
. ..
> How would you handle a server that refused to acknowledge that the dish
> they set down in front of you was incorrect and not what you ordered.
>
> The Ranger

Eat it or leave. If you send it back, you do not want to know what they
will do to it. I once was behind the scenes. I simply cannot repeat what
they did to the food if a patron ****ed them off. And you do not want to
know.

Paul

On Jun 17, 2:49*pm, "The Ranger" > wrote:
> Norman Paperman > wrote in message
>
> ...
> [snippety-snip-snip]
>
> > Get a life instead of whining on usenet?
>
> And deprive you of your whinge? Puh-lease!
>
> The Ranger

And deprive you of yet another opportunity to post one of your cutesy
stories about the SWMBO? For real!

On Wed, 17 Jun 2009 16:31:04 -0400, Bob Muncie >
wrote:

>I draw the line when I'm at an expensive restaurant. If I order a $30
>steak med rare, I expect it med rare, not med ~ well. If I'd have wanted
>that, I'd have bought the $4.00 steak (on sale) at the grocery, and
>asked my wife to cook it.

I think if you're paying $30 for a steak, the restaurant will make
sure it's done to your expectations. I don't like to order rare/med.
rare, I'll describe what I want it to look like so there is no mix up.
They can submit and order for whatever their kitchen calls the degree
of rareness that I want.

--
I love cooking with wine.
Sometimes I even put it in the food.

On Wed, 17 Jun 2009 16:09:53 -0400, Dave Smith
> wrote:

>aem wrote:
>> On Jun 17, 11:32 am, "The Ranger" > wrote:
>>> How would you handle a server that refused to acknowledge that the dish they
>>> set down in front of you was incorrect and not what you ordered.
>>
>> The problem is not how to get what you ordered, polite insistence
>> would accomplish that. No, the problem is how to get it ungarnished
>> with server spit. I don't think there's a sure answer to that, so
>> just leave, letting the manager know why on your way out. -aem
>
>
>Ain't it a bitch. Anyone who has worked in a restaurant or knows people
>who have knows about some of the nasty things that can happen to food
>for customers who complain.
>
>A few weeks ago took a visitor from Denmark to a local restaurant. I had
>been there once before and had a great meal. It was a huge and tasty
>hamburger served with a huge order of fresh cut fries. It was delicious.
>This time we went for dinner. I went for the hamburger, which was every
>bit as good as the one I had had there before. My wife and our guest
>ordered the special, Prime Rib roast with mashed potatoes and asparagus.
>Both asked for their meat medium. The asparagus was grilled, but just
>enough to leave grill marks. It was raw inside and tough. The meat was
>raw. My wife told me that she had considered sending it back, and that
>if she had, our guest might have felt comfortable doing that do, but she
>was afraid of what they might do to it in the kitchen.
>
>
I doubt there would have been a problem. It's easy enough to throw
the meat back on the grill for a minute to cook it a little more.
It's harder to undo overcooking.
>
>
>At any rate, getting the wrong order is bad enough. Getting the proper
>meal is going to involve more waiting. Having to argue with the server
>is a pita. I would leave.

Where do you people eat that there's so many problems with service???

--
I love cooking with wine.
Sometimes I even put it in the food.

On Wed, 17 Jun 2009 17:13:17 -0700, sf > wrote:

>On Wed, 17 Jun 2009 16:09:53 -0400, Dave Smith
> wrote:
>
>>aem wrote:
>>> On Jun 17, 11:32 am, "The Ranger" > wrote:
>>>> How would you handle a server that refused to acknowledge that the dish they
>>>> set down in front of you was incorrect and not what you ordered.
>>>
>>> The problem is not how to get what you ordered, polite insistence
>>> would accomplish that. No, the problem is how to get it ungarnished
>>> with server spit. I don't think there's a sure answer to that, so
>>> just leave, letting the manager know why on your way out. -aem
>>
>>
>>Ain't it a bitch. Anyone who has worked in a restaurant or knows people
>>who have knows about some of the nasty things that can happen to food
>>for customers who complain.
>>
>>A few weeks ago took a visitor from Denmark to a local restaurant. I had
>>been there once before and had a great meal. It was a huge and tasty
>>hamburger served with a huge order of fresh cut fries. It was delicious.
>>This time we went for dinner. I went for the hamburger, which was every
>>bit as good as the one I had had there before. My wife and our guest
>>ordered the special, Prime Rib roast with mashed potatoes and asparagus.
>>Both asked for their meat medium. The asparagus was grilled, but just
>>enough to leave grill marks. It was raw inside and tough. The meat was
>>raw. My wife told me that she had considered sending it back, and that
>>if she had, our guest might have felt comfortable doing that do, but she
>>was afraid of what they might do to it in the kitchen.
>>
>>
>I doubt there would have been a problem. It's easy enough to throw
>the meat back on the grill for a minute to cook it a little more.
>It's harder to undo overcooking.
>>
>>
>>At any rate, getting the wrong order is bad enough. Getting the proper
>>meal is going to involve more waiting. Having to argue with the server
>>is a pita. I would leave.
>
>Where do you people eat that there's so many problems with service???

Longhorn

On Wed, 17 Jun 2009 19:17:42 -0500, wrote:

>On Wed, 17 Jun 2009 17:13:17 -0700, sf > wrote:
>
>>
>>Where do you people eat that there's so many problems with service???
>
>Longhorn

Thanks, it looks like a Denny's type restaurant. I'll avoid it if I
ever see it.

--
I love cooking with wine.
Sometimes I even put it in the food.

Nancy Young wrote:

> The Ranger wrote:
>
>> I have only encountered one server that was unwilling to bend to what
>> she brought out to our table and what we ordered. Since SWMBO has a
>> few food-based allergies that could end up with the business end of
>> an EPI pen in her leg, she is VERY specific as to what she orders.
>
>
> I don't have any life-threatening allergies, but this did remind me of
> the last time I was away on vacation, a few months ago. I ordered
> an omelette, my usual garden type filling and what arrived was a cheese
> omelette.
> Normally I'd laugh it off, but I never know how my gut is going to take
> dairy, and I didn't plan to spend my day in the hotel room. I told her
> it's not what I ordered and she didn't pick it up but gave me a look
> that said Could you just eat it anyway?
> Lady, don't make me feel badly about it, just bring me a new omelette?

Well, yeah. It's not like she had to lay the frackin' eggs herself.

On Wed 17 Jun 2009 05:51:47p, sf told us...

> On Wed, 17 Jun 2009 19:17:42 -0500, wrote:
>
>>On Wed, 17 Jun 2009 17:13:17 -0700, sf > wrote:
>>
>>>
>>>Where do you people eat that there's so many problems with service???
>>
>>Longhorn
>
> Thanks, it looks like a Denny's type restaurant. I'll avoid it if I
> ever see it.
>

If they mean Longhorn Steakhouse, then it's *nothing* like a Denny's type
restaurant. http://www.longhornsteakhouse.com/default.asp

We used to go to a couple of different Longhorns back in Ohio and found
both the food and service very good, as well as the orders being accurate.
The few times we've been to a Longhorn in AZ, food and service has been no
different than in Ohio.

While Longhorn Steakhouse is nothing like a Morton's, Ruth's Chris, Smith &
Wollensky, etc., they do a creditable job with decent meat and side dishes.

This episode must have been an off night.

--
Wayne Boatwright
------------------------------------------------------------------------
Cheese ~milk's leap toward immortality. ~Clifton Fadiman

Kathleen wrote:
> Nancy Young wrote:

>> Normally I'd laugh it off, but I never know how my gut is going to
>> take dairy, and I didn't plan to spend my day in the hotel room. I
>> told her it's not what I ordered and she didn't pick it up but gave
>> me a look that said Could you just eat it anyway?
>> Lady, don't make me feel badly about it, just bring me a new
>> omelette?
>
> Well, yeah. It's not like she had to lay the frackin' eggs herself.

(laugh) She was probably in trouble for getting orders wrong
often. We ate there a couple of times, damn, got the same
waitress. I asked for rye toast. Didn't particularly enjoy the
DRY toast that showed up.

nancy

In article > ,
"The Ranger" > wrote:

> How would you handle a server that refused to acknowledge that the dish they
> set down in front of you was incorrect and not what you ordered.

I would ask to speak with the manager on duty at that restaurant.

On Thu, 18 Jun 2009 01:29:06 GMT, Wayne Boatwright
> wrote:

>While Longhorn Steakhouse is nothing like a Morton's, Ruth's Chris, Smith &
>Wollensky, etc., they do a creditable job with decent meat and side dishes.
>
>This episode must have been an off night.

I'll believe you. Thanks. That puts it in Cattlemen's Steakhouse
territory. Good food, not too expensive, no problem with service and
if an order went wrong I'm sure they'd fix it without a fuss. It's a
popular place, even in this recession.

Did you look at the Longhorn Steakhouse website? Those pictures made
their food look perfectly awful.

--
I love cooking with wine.
Sometimes I even put it in the food.