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Default Dear Ghiradelli....

Letter sent VIA their website. Let companies know how much you love
or hate their products.

Product: Premium White Chocolate Baking Chips.

These things are downright terrible. "Premium" my ass! There's not
even any chocolate or cocoa butter in them. How can even legally
call these things "chocolate"?!?!?!

I'm glad I tasted these before using them in my recipe. How could
you even produce something this terrible?

I used to live in San Francisco so I'm still loyal to a lot of local
products from that area, but Ghiradelli is off my list permanently
from now on. I'm totally aghast at how bad these are.

Sincerely,

Steve Wertz

Next up: Mezetta Napa Valley Bistro Antipasta Olives in Chardonnay
Wine.
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Default Dear Ghiradelli....

Sqwertz wrote:
>
> Letter sent VIA their website. Let companies know how much you love
> or hate their products.
>
> Product: Premium White Chocolate Baking Chips.
>
> These things are downright terrible. "Premium" my ass! There's not
> even any chocolate or cocoa butter in them. How can even legally
> call these things "chocolate"?!?!?!
>
> I'm glad I tasted these before using them in my recipe. How could
> you even produce something this terrible?
>
> I used to live in San Francisco so I'm still loyal to a lot of local
> products from that area, but Ghiradelli is off my list permanently
> from now on. I'm totally aghast at how bad these are.


From what I've read, there's no chocolate in "white" chocolate.

Sky, who's no chocolatierre

--
Ultra Ultimate Kitchen Rule - Use the Timer!
Ultimate Kitchen Rule -- Cook's Choice!!
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Default Dear Ghiradelli....

On Sun, 25 Apr 2010 22:48:08 -0500, Sky >
wrote:

..
>From what I've read, there's no chocolate in "white" chocolate.
>
>Sky, who's no chocolatierre


Correct, but there is supposed to be cocoa butter in white chocolate.

Christine
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Default Dear Ghiradelli....

On Sun, 25 Apr 2010 22:48:08 -0500, Sky wrote:

> Sqwertz wrote:
>>
>> Letter sent VIA their website. Let companies know how much you love
>> or hate their products.
>>
>> Product: Premium White Chocolate Baking Chips.
>>
>> These things are downright terrible. "Premium" my ass! There's not
>> even any chocolate or cocoa butter in them. How can even legally
>> call these things "chocolate"?!?!?!
>>
>> I'm glad I tasted these before using them in my recipe. How could
>> you even produce something this terrible?
>>
>> I used to live in San Francisco so I'm still loyal to a lot of local
>> products from that area, but Ghiradelli is off my list permanently
>> from now on. I'm totally aghast at how bad these are.

>
> From what I've read, there's no chocolate in "white" chocolate.
>
> Sky, who's no chocolatierre


But there is supposed to be cocoa butter in *all* chocolate.
Granted. I could have left out the word "chocolate" or what I
really meant "cocoa" (which would only apply to non-white
chocolate).

-sw
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Default Dear Ghiradelli....

Sqwertz wrote:
> Letter sent VIA their website. Let companies know how much you love
> or hate their products.
>
> Product: Premium White Chocolate Baking Chips.
>
> These things are downright terrible. "Premium" my ass! There's not
> even any chocolate or cocoa butter in them. How can even legally
> call these things "chocolate"?!?!?!
>
> I'm glad I tasted these before using them in my recipe. How could
> you even produce something this terrible?
>
> I used to live in San Francisco so I'm still loyal to a lot of local
> products from that area, but Ghiradelli is off my list permanently
> from now on. I'm totally aghast at how bad these are.
>
> Sincerely,
>
> Steve Wertz
>
> Next up: Mezetta Napa Valley Bistro Antipasta Olives in Chardonnay
> Wine.


Dare I ask what the ingredients are? I see whole milk powder and
vanilla. I guess now that chocolate in the US does not have to
contain cocoa butter, that this product does not? :-(

--
Jean B.


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Default Dear Ghiradelli....

On Sun, 25 Apr 2010 23:02:40 -0500, Sqwertz >
wrote:

>On Sun, 25 Apr 2010 22:48:08 -0500, Sky wrote:
>
>> Sqwertz wrote:
>>>
>>> Letter sent VIA their website. Let companies know how much you love
>>> or hate their products.
>>>
>>> Product: Premium White Chocolate Baking Chips.
>>>
>>> These things are downright terrible. "Premium" my ass! There's not
>>> even any chocolate or cocoa butter in them. How can even legally
>>> call these things "chocolate"?!?!?!
>>>
>>> I'm glad I tasted these before using them in my recipe. How could
>>> you even produce something this terrible?
>>>
>>> I used to live in San Francisco so I'm still loyal to a lot of local
>>> products from that area, but Ghiradelli is off my list permanently
>>> from now on. I'm totally aghast at how bad these are.

>>
>> From what I've read, there's no chocolate in "white" chocolate.
>>
>> Sky, who's no chocolatierre

>
>But there is supposed to be cocoa butter in *all* chocolate.
>Granted. I could have left out the word "chocolate" or what I
>really meant "cocoa" (which would only apply to non-white
>chocolate).


Ghiradelli white baking chocolate contains cocoa butter like any
other. Their white chips don't say at their web site but any normal
person who was concerned would have perused the ingredients on the
label at the store.... you're not normal, sqwertz dwarf.

http://ghiradellichocolate.com/products/bars_white.aspx

White chocolate is really a novelty ingredient, more for
decoration/presentation... hardly anyone buys white chocolate for
eating out of hand... would be like scoffing down a stick of butter.

I've eaten lots of Ghiradelli chocolate (I'm a dark fan), I've been
many times to thier Frisco location, it's no better or worse a product
than the best of the Euros. Still no one anywhere produces better
chocolate than Barton's Bonbonniere did.

http://brooklynology.brooklynpublicl...et-It-Is!.aspx

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Default Dear Ghiradelli....

On Mon, 26 Apr 2010 11:43:40 -0400, brooklyn1 wrote:

> On Sun, 25 Apr 2010 23:02:40 -0500, Sqwertz >
> wrote:
>
>>On Sun, 25 Apr 2010 22:48:08 -0500, Sky wrote:
>>
>>> Sqwertz wrote:
>>>>
>>>> Letter sent VIA their website. Let companies know how much you love
>>>> or hate their products.
>>>>
>>>> Product: Premium White Chocolate Baking Chips.
>>>>
>>>> These things are downright terrible. "Premium" my ass! There's not
>>>> even any chocolate or cocoa butter in them. How can even legally
>>>> call these things "chocolate"?!?!?!
>>>>
>>>> I'm glad I tasted these before using them in my recipe. How could
>>>> you even produce something this terrible?
>>>>
>>>> I used to live in San Francisco so I'm still loyal to a lot of local
>>>> products from that area, but Ghiradelli is off my list permanently
>>>> from now on. I'm totally aghast at how bad these are.
>>>
>>> From what I've read, there's no chocolate in "white" chocolate.
>>>
>>> Sky, who's no chocolatierre

>>
>>But there is supposed to be cocoa butter in *all* chocolate.
>>Granted. I could have left out the word "chocolate" or what I
>>really meant "cocoa" (which would only apply to non-white
>>chocolate).

>
> Ghiradelli white baking chocolate contains cocoa butter like any
> other.


Different product, and no they don't. You think I just wrote a
letter to Ghiradelli tellgin them there;'s no cocoa butter in
product they make that really *does* have cocoa butter in it? Hmm -
do you think they'd see through that lie? You must be a moron.

> any normal
> person who was concerned would have perused the ingredients on the
> label at the store....


I didn't buy them, shitferbrains. As I've stated before, I read the
labels on *everything*.

> hardly anyone buys white chocolate for eating out of hand...


You might not, but plenty of us do. You can only speak for you and
your many multiple pussies.

-sw


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Default Dear Ghiradelli....

On Sun, 25 Apr 2010 21:19:11 -0500, Sqwertz wrote:

> Letter sent VIA their website. Let companies know how much you love
> or hate their products.
>
> Product: Premium White Chocolate Baking Chips.
>
> These things are downright terrible. "Premium" my ass! There's not
> even any chocolate or cocoa butter in them. How can even legally
> call these things "chocolate"?!?!?!


Response:

Mr. Wertz,

Thank you for contacting Ghirardelli Chocolate. We are sorry to
hear of your disappointment with the Classic White Chips you
purchased.

Ghirardelli Chocolate Company has been manufacturing fine chocolates
for more than 150 years. We take great pride in delivering
world-class, premium chocolate products to the consumer -- which is
why we guarantee your satisfaction with what we make. We are
confident that your next Ghirardelli® chocolate experience will meet
or exceed your expectations.

You will be sent a coupon with which you can purchase new
Ghirardelli product of your choosing. We hope you enjoy it.

----
"World class my ass!" (I'm surprised they even responded to a
message that contained profanity)

Obviously if I buy those same classic white chips, they will not
exceed my expectations.

Unfortunately that's all I can get around aropund here are the
Ghiradelli "chocolate" chips. Maybe I'll try their regular
chocolate chips after I read the label.

-sw
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Default Dear Ghiradelli....


"Jean B." wrote:
>
> Sqwertz wrote:
> > Letter sent VIA their website. Let companies know how much you love
> > or hate their products.
> >
> > Product: Premium White Chocolate Baking Chips.
> >
> > These things are downright terrible. "Premium" my ass! There's not
> > even any chocolate or cocoa butter in them. How can even legally
> > call these things "chocolate"?!?!?!
> >
> > I'm glad I tasted these before using them in my recipe. How could
> > you even produce something this terrible?
> >
> > I used to live in San Francisco so I'm still loyal to a lot of local
> > products from that area, but Ghiradelli is off my list permanently
> > from now on. I'm totally aghast at how bad these are.
> >
> > Sincerely,
> >
> > Steve Wertz
> >
> > Next up: Mezetta Napa Valley Bistro Antipasta Olives in Chardonnay
> > Wine.

>
> Dare I ask what the ingredients are? I see whole milk powder and
> vanilla. I guess now that chocolate in the US does not have to
> contain cocoa butter, that this product does not? :-(
>
> --
> Jean B.


Yes, the fact that their web site doesn't give an ingredient list and
nutrition information like virtually every other food manufacturer's
site does isn't a good sign. I have to go grocery shopping later this
afternoon and will take a look and see what the ingredients actually
are.
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Default Dear Ghiradelli....


Sqwertz wrote:
>
> On Sun, 25 Apr 2010 21:19:11 -0500, Sqwertz wrote:
>
> > Letter sent VIA their website. Let companies know how much you love
> > or hate their products.
> >
> > Product: Premium White Chocolate Baking Chips.
> >
> > These things are downright terrible. "Premium" my ass! There's not
> > even any chocolate or cocoa butter in them. How can even legally
> > call these things "chocolate"?!?!?!

>
> Response:
>
> Mr. Wertz,
>
> Thank you for contacting Ghirardelli Chocolate. We are sorry to
> hear of your disappointment with the Classic White Chips you
> purchased.
>
> Ghirardelli Chocolate Company has been manufacturing fine chocolates
> for more than 150 years. We take great pride in delivering
> world-class, premium chocolate products to the consumer -- which is
> why we guarantee your satisfaction with what we make. We are
> confident that your next Ghirardelli® chocolate experience will meet
> or exceed your expectations.
>
> You will be sent a coupon with which you can purchase new
> Ghirardelli product of your choosing. We hope you enjoy it.
>
> ----
> "World class my ass!" (I'm surprised they even responded to a
> message that contained profanity)
>
> Obviously if I buy those same classic white chips, they will not
> exceed my expectations.
>
> Unfortunately that's all I can get around aropund here are the
> Ghiradelli "chocolate" chips. Maybe I'll try their regular
> chocolate chips after I read the label.
>
> -sw


I happen to have a big bar of their white stuff here and note the
following:

- Company name "Ghirardelli(r) Chocolate"

- Candy making and dipping bar

- "White Chocolate flavor"

- Ingredient list contains no cocoa or cocoa butter.


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Default Dear Ghiradelli....

Sqwertz wrote:
>
> These things are downright terrible. "Premium" my ass! There's not
> even any chocolate or cocoa butter in them. How can even legally
> call these things "chocolate"?!?!?!


I've never liked any Ghiradelli products. When it
comes to chocolate, my favorite brand is Valrhona.
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Default Dear Ghiradelli....


Stu wrote:
>
> On Mon, 26 Apr 2010 13:05:31 -0500, Sqwertz >
> wrote:
>
> >On Sun, 25 Apr 2010 21:19:11 -0500, Sqwertz wrote:
> >
> >> Letter sent VIA their website. Let companies know how much you love
> >> or hate their products.
> >>
> >> Product: Premium White Chocolate Baking Chips.
> >>
> >> These things are downright terrible. "Premium" my ass! There's not
> >> even any chocolate or cocoa butter in them. How can even legally
> >> call these things "chocolate"?!?!?!

> >
> >Response:
> >
> >Mr. Wertz,
> >
> >Thank you for contacting Ghirardelli Chocolate. We are sorry to
> >hear of your disappointment with the Classic White Chips you
> >purchased.
> >
> >Ghirardelli Chocolate Company has been manufacturing fine chocolates
> >for more than 150 years. We take great pride in delivering
> >world-class, premium chocolate products to the consumer -- which is
> >why we guarantee your satisfaction with what we make. We are
> >confident that your next Ghirardelli® chocolate experience will meet
> >or exceed your expectations.
> >
> >You will be sent a coupon with which you can purchase new
> >Ghirardelli product of your choosing. We hope you enjoy it.
> >
> >----
> >"World class my ass!" (I'm surprised they even responded to a
> >message that contained profanity)

>
> They showed by replying that they had more class than you.


They showed by replying and not acknowledging the fact that their "white
chocolate flavor" product contains no cocoa or cocoa butter that they
are deliberately misleading consumers.
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Default Dear Ghiradelli....

On Mon, 26 Apr 2010 09:57:18 -0400, "Jean B." > wrote:

>Sqwertz wrote:
>> Letter sent VIA their website. Let companies know how much you love
>> or hate their products.
>>
>> Product: Premium White Chocolate Baking Chips.
>>
>> These things are downright terrible. "Premium" my ass! There's not
>> even any chocolate or cocoa butter in them. How can even legally
>> call these things "chocolate"?!?!?!
>>
>> I'm glad I tasted these before using them in my recipe. How could
>> you even produce something this terrible?
>>
>> I used to live in San Francisco so I'm still loyal to a lot of local
>> products from that area, but Ghiradelli is off my list permanently
>> from now on. I'm totally aghast at how bad these are.
>>

>
>Dare I ask what the ingredients are? I see whole milk powder and
>vanilla. I guess now that chocolate in the US does not have to
>contain cocoa butter, that this product does not? :-(


If one looks at the Ghiradelli chip products at their web site it's
very clear that the white chips are the only ones that don't say
chocolate in their name, they do not say white chocolate chips, they
only say "white chips"... the other three chip products do say
chocolate. Their white chocolate baking bar does say it contains
cocoa butter. I think the white chips are meant to be a cheap
confection, a novelty product for decoration. sqwertz seems to have
an ongoing problem with not reading labels until after the fact.
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Default Dear Ghiradelli....

On Mon, 26 Apr 2010 13:15:21 -0500, "Pete C." >
wrote:

>
>Sqwertz wrote:
>>
>> On Sun, 25 Apr 2010 21:19:11 -0500, Sqwertz wrote:
>>
>> > Letter sent VIA their website. Let companies know how much you love
>> > or hate their products.
>> >
>> > Product: Premium White Chocolate Baking Chips.



According to their web site Ghiradelli makes no such product... they
make "white chips", NOT "white chocolate chips".

Swertz, you are an imbecile... Ghiradelli's letter was obviously meant
to humor you. they certainly don't need your miniscule dwarfish
business... but they have more class in one hair follicle than you
have in your entire dwarfish body.

Note the lack of the word "Chocolate" for their
Premium White Chips"... you mental midget/dwarf.
http://www.ghirardelli.com/products/chips.aspx


>> > These things are downright terrible. "Premium" my ass! There's not
>> > even any chocolate or cocoa butter in them. How can even legally
>> > call these things "chocolate"?!?!?!

>>
>> Response:
>>
>> Mr. Wertz,
>>
>> Thank you for contacting Ghirardelli Chocolate. We are sorry to
>> hear of your disappointment with the Classic White Chips you
>> purchased.
>>
>> Ghirardelli Chocolate Company has been manufacturing fine chocolates
>> for more than 150 years. We take great pride in delivering
>> world-class, premium chocolate products to the consumer -- which is
>> why we guarantee your satisfaction with what we make. We are
>> confident that your next Ghirardelli® chocolate experience will meet
>> or exceed your expectations.
>>
>> You will be sent a coupon with which you can purchase new
>> Ghirardelli product of your choosing. We hope you enjoy it.
>>
>> ----
>> "World class my ass!" (I'm surprised they even responded to a
>> message that contained profanity)
>>
>> Obviously if I buy those same classic white chips, they will not
>> exceed my expectations.
>>
>> Unfortunately that's all I can get around aropund here are the
>> Ghiradelli "chocolate" chips. Maybe I'll try their regular
>> chocolate chips after I read the label.
>>
>> -sw

>
>I happen to have a big bar of their white stuff here and note the
>following:
>
>- Company name "Ghirardelli(r) Chocolate"
>
>- Candy making and dipping bar
>
>- "White Chocolate flavor"
>
>- Ingredient list contains no cocoa or cocoa butter.

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Default Dear Ghiradelli....

On Mon, 26 Apr 2010 13:09:03 -0500, Pete C. wrote:

> Yes, the fact that their web site doesn't give an ingredient list and
> nutrition information like virtually every other food manufacturer's
> site does isn't a good sign. I have to go grocery shopping later this
> afternoon and will take a look and see what the ingredients actually
> are.


The bag was not at my house (like I said - I didn't buy it),
otherwise I'd transcribe the ingredients.

-sw


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Default Dear Ghiradelli....

On Mon, 26 Apr 2010 16:04:46 -0400, brooklyn1 wrote:

> sqwertz seems to have
> an ongoing problem with not reading labels until after the fact.


Had you been a somebody, I'd feel obligated to defend myself again.
But nobody gives a shit what you say anymore.

-sw
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Default Dear Ghiradelli....

On Mon, 26 Apr 2010 13:05:31 -0500, Sqwertz wrote:

> Ghirardelli Chocolate Company has been manufacturing fine chocolates
> for more than 150 years. We take great pride in delivering
> world-class, premium chocolate products to the consumer -- which is
> why we guarantee your satisfaction with what we make


And here again they imply that these are actual chocolate, not once
but twice. And on the package it does say chocolate, but that may
be a technicality because "chocolate" is part of the company name.

In which case, I think it's deceptive. If the chocolate laws have
not changed, then they should, according to all their marketing
materials, contain chocolate or they are frauds (just like Sheldon).

-sw
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Default Dear Ghiradelli....

On Mon, 26 Apr 2010 13:15:21 -0500, Pete C. wrote:

> Sqwertz wrote:
>>
>> On Sun, 25 Apr 2010 21:19:11 -0500, Sqwertz wrote:
>>
>>> Letter sent VIA their website. Let companies know how much you love
>>> or hate their products.
>>>
>>> Product: Premium White Chocolate Baking Chips.
>>>
>>> These things are downright terrible. "Premium" my ass! There's not
>>> even any chocolate or cocoa butter in them. How can even legally
>>> call these things "chocolate"?!?!?!

>>
>> Response:
>>
>> Mr. Wertz,
>>
>> Thank you for contacting Ghirardelli Chocolate. We are sorry to
>> hear of your disappointment with the Classic White Chips you
>> purchased.
>>
>> Ghirardelli Chocolate Company has been manufacturing fine chocolates
>> for more than 150 years. We take great pride in delivering
>> world-class, premium chocolate products to the consumer -- which is
>> why we guarantee your satisfaction with what we make. We are
>> confident that your next Ghirardelli® chocolate experience will meet
>> or exceed your expectations.
>>
>> You will be sent a coupon with which you can purchase new
>> Ghirardelli product of your choosing. We hope you enjoy it.
>>
>> ----
>> "World class my ass!" (I'm surprised they even responded to a
>> message that contained profanity)
>>
>> Obviously if I buy those same classic white chips, they will not
>> exceed my expectations.
>>
>> Unfortunately that's all I can get around aropund here are the
>> Ghiradelli "chocolate" chips. Maybe I'll try their regular
>> chocolate chips after I read the label.
>>
>> -sw

>
> I happen to have a big bar of their white stuff here and note the
> following:
>
> - Company name "Ghirardelli(r) Chocolate"
>
> - Candy making and dipping bar
>
> - "White Chocolate flavor"
>
> - Ingredient list contains no cocoa or cocoa butter.


No chocolate again (that's not what Sheldon said, BTW - that liar).
But they do print "chocolate" on this product twice: Once as part
of their name, and the other as pasrt of "chocolate flavor". Along
with the promo piece they sent me - they "manufacture world-class
chocolate" so a reasonable person would be led to assume that if it
looks like chocolate, then it must be chocolate. That's what
Ghiradelli does, after all - make _chocolate_ (or at least they used
to).

I think they're being purposely deceptive and fraudulent.

-sw

-sw
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Default Dear Ghiradelli....

On Mon, 26 Apr 2010 17:11:51 -0400, brooklyn1 wrote:

> Note the lack of the word "Chocolate" for their
> Premium White Chips"... you mental midget/dwarf.
> http://www.ghirardelli.com/products/chips.aspx


Gee, you don't think the name of the company, "Ghiradelli CHOCOLATE"
might lead someone to believe that this is chocolate? It's printed
on ALL their products.

99 out of 100 lawyers would agree.

So, without further ado, shut the **** up Sheldon.

-sw
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Default Dear Ghiradelli....

On Mon, 26 Apr 2010 13:36:43 -0500, Pete C. wrote:

> Stu wrote:
>>
>> On Mon, 26 Apr 2010 13:05:31 -0500, Sqwertz >
>> wrote:
>>
>>>On Sun, 25 Apr 2010 21:19:11 -0500, Sqwertz wrote:
>>>
>>>> Letter sent VIA their website. Let companies know how much you love
>>>> or hate their products.
>>>>
>>>> Product: Premium White Chocolate Baking Chips.
>>>>
>>>> These things are downright terrible. "Premium" my ass! There's not
>>>> even any chocolate or cocoa butter in them. How can even legally
>>>> call these things "chocolate"?!?!?!
>>>
>>>Response:
>>>
>>>Mr. Wertz,
>>>
>>>Thank you for contacting Ghirardelli Chocolate. We are sorry to
>>>hear of your disappointment with the Classic White Chips you
>>>purchased.
>>>
>>>Ghirardelli Chocolate Company has been manufacturing fine chocolates
>>>for more than 150 years. We take great pride in delivering
>>>world-class, premium chocolate products to the consumer -- which is
>>>why we guarantee your satisfaction with what we make. We are
>>>confident that your next Ghirardelli® chocolate experience will meet
>>>or exceed your expectations.
>>>
>>>You will be sent a coupon with which you can purchase new
>>>Ghirardelli product of your choosing. We hope you enjoy it.
>>>
>>>----
>>>"World class my ass!" (I'm surprised they even responded to a
>>>message that contained profanity)

>>
>> They showed by replying that they had more class than you.

>
> They showed by replying and not acknowledging the fact that their "white
> chocolate flavor" product contains no cocoa or cocoa butter that they
> are deliberately misleading consumers.


Yep. They even implied that I had a "chocolate experience" and that
they manufacture only chocolate. Their letter back to me is even
more incriminating and misleading.

-sw


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Default Dear Ghiradelli....

On Sun, 25 Apr 2010 21:19:11 -0500, Sqwertz >
wrote:

<snip>

>I used to live in San Francisco so I'm still loyal to a lot of local
>products from that area, but Ghiradelli is off my list permanently
>from now on. I'm totally aghast at how bad these are.


Maybe Ghiradelli's parent company, Lindt & Sprüngli, doesn't want its
offspring to be a serious competitor to the vaunted Lindt chocolates
;-)

Terry "Squeaks" Pulliam Burd

--

"If the soup had been as warm as the wine,
if the wine had been as old as the turkey,
and if the turkey had had a breast like the maid,
it would have been a swell dinner." Duncan Hines


To reply, remove "spambot" and replace it with "cox"
  #22 (permalink)   Report Post  
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Default Dear Ghiradelli....

Sqwertz wrote:
>
> In which case, I think it's deceptive. If the chocolate laws have
> not changed, then they should, according to all their marketing
> materials, contain chocolate or they are frauds (just like Sheldon).


The current standard of identity for white chocolate is he

http://www.accessdata.fda.gov/script...cfm?fr=163.124

Generally speaking, FDA and FTC don't initiate investigations,
warning letters, and enforcement actions without a complaint
from somebody.
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Default Dear Ghiradelli....

Jean B. wrote:
> Sqwertz wrote:
>> Letter sent VIA their website. Let companies know how much you love
>> or hate their products.
>>
>> Product: Premium White Chocolate Baking Chips.
>> These things are downright terrible. "Premium" my ass! There's not
>> even any chocolate or cocoa butter in them. How can even legally call
>> these things "chocolate"?!?!?!
>>
>> I'm glad I tasted these before using them in my recipe. How could you


>
> Dare I ask what the ingredients are? I see whole milk powder and
> vanilla. I guess now that chocolate in the US does not have to contain
> cocoa butter, that this product does not? :-(
>



"White" chocolate should have been a clue. I've never met white
chocolate that tasted anything like the real thing. Most are like
what I'd imagine as chewing on milky paraffin.

gloria p
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Default Dear Ghiradelli....

On Mon, 26 Apr 2010 18:42:33 -0500, Sqwertz >
wrote:

>On Mon, 26 Apr 2010 17:11:51 -0400, brooklyn1 wrote:
>
>> Note the lack of the word "Chocolate" for their
>> Premium White Chips"... you mental midget/dwarf.
>> http://www.ghirardelli.com/products/chips.aspx

>
>Gee, you don't think the name of the company, "Ghiradelli CHOCOLATE"
>might lead someone to believe that this is chocolate? It's printed
>on ALL their products.


The company name hasn't a whit to do with each and every product.

>99 out of 100 lawyers would agree.


Maybe in your shit tex mex county... nowhere else on the planet.

Sqwertz is the typical illiterate texass cheapo beer scoffing
*******... couldn't even comprehend the label on a bag of frikin candy
chips, what a moroon. <G>

Texass is the US equivalent of Afghanistan... ya got yer wetback
illegal beaners and ya low IQ nationals, no one can tell the
difference. LOL

Sqwertz, you oughta be deported for being stupid, but to where, you're
much too dumb to make it in mexico. Best to ship your unwashed
dwarfish ass to italy... they can use you as a bocce ball! LOL

Ahahahhahahahahahahahahahahahahaha. . . .
  #25 (permalink)   Report Post  
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Default Dear Ghiradelli....

"gloria.p" > wrote:
>
>"White" chocolate should have been a clue.


Yes, it should, because the product in question doesn't claim to be
white chocolate... it claims to be white chips.

I agree that Giradelli should be ashamed to provide such a crap
product but they do and sqwertz is just too doofuss to comprehend.

Giradelli does make real white chocolate, why they make their chips
from that fake crap I don't know but they should be ashamed.


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Default Dear Ghiradelli....

On Mon, 26 Apr 2010 18:43:47 -0600, gloria.p wrote:

> "White" chocolate should have been a clue. I've never met white
> chocolate that tasted anything like the real thing. Most are like
> what I'd imagine as chewing on milky paraffin.


There are great white chocolates out there(*). All the couverture
makers produce a white couverture in addition to their dark
offerings.

-sw

(*) not necessarily tempered into the shape of sharks.
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Default Dear Ghiradelli....

On Mon, 26 Apr 2010 21:37:24 -0400, brooklyn1 wrote:

> Giradelli does make real white chocolate, why they make their chips
> from that fake crap I don't know but they should be ashamed.


Which, if you have understood any of this thread, is exactly my
point. It only took you about 30 posts to realize this.

Duh.

-sw
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Default Dear Ghiradelli....

On 4/26/2010 7:45 PM, Sqwertz wrote:
> On Mon, 26 Apr 2010 13:36:43 -0500, Pete C. wrote:
>
>> Stu wrote:
>>>
>>> On Mon, 26 Apr 2010 13:05:31 -0500, >
>>> wrote:
>>>
>>>> On Sun, 25 Apr 2010 21:19:11 -0500, Sqwertz wrote:
>>>>
>>>>> Letter sent VIA their website. Let companies know how much you love
>>>>> or hate their products.
>>>>>
>>>>> Product: Premium White Chocolate Baking Chips.
>>>>>
>>>>> These things are downright terrible. "Premium" my ass! There's not
>>>>> even any chocolate or cocoa butter in them. How can even legally
>>>>> call these things "chocolate"?!?!?!
>>>>
>>>> Response:
>>>>
>>>> Mr. Wertz,
>>>>
>>>> Thank you for contacting Ghirardelli Chocolate. We are sorry to
>>>> hear of your disappointment with the Classic White Chips you
>>>> purchased.
>>>>
>>>> Ghirardelli Chocolate Company has been manufacturing fine chocolates
>>>> for more than 150 years. We take great pride in delivering
>>>> world-class, premium chocolate products to the consumer -- which is
>>>> why we guarantee your satisfaction with what we make. We are
>>>> confident that your next Ghirardelli® chocolate experience will meet
>>>> or exceed your expectations.
>>>>
>>>> You will be sent a coupon with which you can purchase new
>>>> Ghirardelli product of your choosing. We hope you enjoy it.
>>>>
>>>> ----
>>>> "World class my ass!" (I'm surprised they even responded to a
>>>> message that contained profanity)
>>>
>>> They showed by replying that they had more class than you.

>>
>> They showed by replying and not acknowledging the fact that their "white
>> chocolate flavor" product contains no cocoa or cocoa butter that they
>> are deliberately misleading consumers.

>
> Yep. They even implied that I had a "chocolate experience" and that
> they manufacture only chocolate. Their letter back to me is even
> more incriminating and misleading.


If they're selling "the chocolate experience" that would imply that
their product is as much "chocolate" as a hooker selling you "the
girlfriend experience" is your girl friend.


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Default Dear Ghiradelli....

brooklyn1 wrote:
> On Mon, 26 Apr 2010 09:57:18 -0400, "Jean B." > wrote:
>
>> Sqwertz wrote:
>>> Letter sent VIA their website. Let companies know how much you love
>>> or hate their products.
>>>
>>> Product: Premium White Chocolate Baking Chips.
>>>
>>> These things are downright terrible. "Premium" my ass! There's not
>>> even any chocolate or cocoa butter in them. How can even legally
>>> call these things "chocolate"?!?!?!
>>>
>>> I'm glad I tasted these before using them in my recipe. How could
>>> you even produce something this terrible?
>>>
>>> I used to live in San Francisco so I'm still loyal to a lot of local
>>> products from that area, but Ghiradelli is off my list permanently
>>> from now on. I'm totally aghast at how bad these are.
>>>

>> Dare I ask what the ingredients are? I see whole milk powder and
>> vanilla. I guess now that chocolate in the US does not have to
>> contain cocoa butter, that this product does not? :-(

>
> If one looks at the Ghiradelli chip products at their web site it's
> very clear that the white chips are the only ones that don't say
> chocolate in their name, they do not say white chocolate chips, they
> only say "white chips"... the other three chip products do say
> chocolate. Their white chocolate baking bar does say it contains
> cocoa butter. I think the white chips are meant to be a cheap
> confection, a novelty product for decoration. sqwertz seems to have
> an ongoing problem with not reading labels until after the fact.


You are right about the name! I guess that should be indicative
of the nonchocolate nature of those chips.

--
Jean B.
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Default Dear Ghiradelli....

Stu wrote:
>
> Here's the Ingredient PDF
> http://www.ghirardelli.com/foodservice/Tabs.pdf
>
> --
> Stu


I don't see a list of ingredients. I do see that the item in
question is called "Vanilla White Baking Chips". Just as Sheldon
pointed out: no mention of chocolate.



--
Jean B.


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Default Dear Ghiradelli....

Mark Thorson wrote:
> Sqwertz wrote:
>> In which case, I think it's deceptive. If the chocolate laws have
>> not changed, then they should, according to all their marketing
>> materials, contain chocolate or they are frauds (just like Sheldon).

>
> The current standard of identity for white chocolate is he
>
> http://www.accessdata.fda.gov/script...cfm?fr=163.124
>
> Generally speaking, FDA and FTC don't initiate investigations,
> warning letters, and enforcement actions without a complaint
> from somebody.


That is from 2002. Unless time is really flying by, the rules for
chocolate changed after that. This assumes the changes that
apply to other chocolates also apply to white... "chocolate".
Maybe not though, because then there would be nothing related to
chocolate in the product! That might be related to why the chips
in question don't say they are chocolate!

--
Jean B.
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Default Dear Ghiradelli....

gloria.p wrote:
> Jean B. wrote:
>> Sqwertz wrote:
>>> Letter sent VIA their website. Let companies know how much you love
>>> or hate their products.
>>>
>>> Product: Premium White Chocolate Baking Chips. These things are
>>> downright terrible. "Premium" my ass! There's not even any
>>> chocolate or cocoa butter in them. How can even legally call these
>>> things "chocolate"?!?!?!
>>>
>>> I'm glad I tasted these before using them in my recipe. How could you

>
>>
>> Dare I ask what the ingredients are? I see whole milk powder and
>> vanilla. I guess now that chocolate in the US does not have to
>> contain cocoa butter, that this product does not? :-(
>>

>
>
> "White" chocolate should have been a clue. I've never met white
> chocolate that tasted anything like the real thing. Most are like
> what I'd imagine as chewing on milky paraffin.
>
> gloria p


Well, while this topic interests me, I also dislike white
chocolate. If I am going to consume chocolate, it is dark
chocolate. I will very rarely try milk chocolate from a good
manufacturer to see what it is like. Some are much more
interesting than the US norm, but I still prefer very dark chocolate.

--
Jean B.
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Default Dear Ghiradelli....

brooklyn1 wrote:
> "gloria.p" > wrote:
>> "White" chocolate should have been a clue.

>
> Yes, it should, because the product in question doesn't claim to be
> white chocolate... it claims to be white chips.
>
> I agree that Giradelli should be ashamed to provide such a crap
> product but they do and sqwertz is just too doofuss to comprehend.
>
> Giradelli does make real white chocolate, why they make their chips
> from that fake crap I don't know but they should be ashamed.


Seems like there are two morals to this story: 1) chop the baking
bars if you want white chocolate chips; 2) read the labels (maybe
every single time you buy a product--those manufacturers can be
sneaky).

--
Jean B.
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Default Dear Ghiradelli....

Wayne Boatwright wrote:
> On Mon 26 Apr 2010 05:43:47p, gloria.p told us...
>
>> Jean B. wrote:
>>> Sqwertz wrote:
>>>> Letter sent VIA their website. Let companies know how much you
>>>> love or hate their products.
>>>>
>>>> Product: Premium White Chocolate Baking Chips.
>>>> These things are downright terrible. "Premium" my ass! There's
>>>> not even any chocolate or cocoa butter in them. How can even
>>>> legally call these things "chocolate"?!?!?!
>>>>
>>>> I'm glad I tasted these before using them in my recipe. How
>>>> could you
>>> Dare I ask what the ingredients are? I see whole milk powder and
>>> vanilla. I guess now that chocolate in the US does not have to
>>> contain cocoa butter, that this product does not? :-(
>>>

>>
>> "White" chocolate should have been a clue. I've never met white
>> chocolate that tasted anything like the real thing. Most are like
>> what I'd imagine as chewing on milky paraffin.
>>
>> gloria p
>>

>
> Agreed! IMHO, the term "white chocolate" is an oxymoron. I have
> never tasted anything made with white chocolate that had even the
> slightest taste or aroma of chocolate.
>

Right. I have not figured out anything I really want to do with
white chocolate, including just eating it. Some years ago, I had
a recipe for a mousse or some such thing that I thought my mother
might like, but I never did make even that.

--
Jean B.
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Default Dear Ghiradelli....


"Jean B." wrote:
>
> Stu wrote:
> >
> > Here's the Ingredient PDF
> > http://www.ghirardelli.com/foodservice/Tabs.pdf
> >
> > --
> > Stu

>
> I don't see a list of ingredients. I do see that the item in
> question is called "Vanilla White Baking Chips". Just as Sheldon
> pointed out: no mention of chocolate.
>
> --
> Jean B.


I haven't looked at the chips variety, but I did post about a bar
variety (repost below) that is pretty deceptively labeled:

I happen to have a big bar of their white stuff here and note the
following:

- Company name "Ghirardelli(r) Chocolate"

- Candy making and dipping bar

- "White Chocolate flavor"

- Ingredient list contains no cocoa or cocoa butter.


  #36 (permalink)   Report Post  
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Default Dear Ghiradelli....

"Jean B." wrote:
>
> Mark Thorson wrote:
> >
> > The current standard of identity for white chocolate is he
> >
> > http://www.accessdata.fda.gov/script...cfm?fr=163.124
> >
> > Generally speaking, FDA and FTC don't initiate investigations,
> > warning letters, and enforcement actions without a complaint
> > from somebody.

>
> That is from 2002. Unless time is really flying by, the rules for
> chocolate changed after that. This assumes the changes that
> apply to other chocolates also apply to white... "chocolate".
> Maybe not though, because then there would be nothing related to
> chocolate in the product! That might be related to why the chips
> in question don't say they are chocolate!


No, it was last revised April 1, 2009. I remember thinking
when I saw that, that if I had been in charge of that
department, I would have issued the revised rule either
the day before or the day after.
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Default Dear Ghiradelli....

On Tue, 27 Apr 2010 10:05:44 -0500, "Pete C." >
wrote:

>
>"Jean B." wrote:
>>
>> Stu wrote:
>> >
>> > Here's the Ingredient PDF
>> > http://www.ghirardelli.com/foodservice/Tabs.pdf
>> >
>> > --
>> > Stu

>>
>> I don't see a list of ingredients. I do see that the item in
>> question is called "Vanilla White Baking Chips". Just as Sheldon
>> pointed out: no mention of chocolate.
>>
>> --
>> Jean B.

>
>I haven't looked at the chips variety, but I did post about a bar
>variety (repost below) that is pretty deceptively labeled:
>
>I happen to have a big bar of their white stuff here and note the
>following:
>
>- Company name "Ghirardelli(r) Chocolate"
>
>- Candy making and dipping bar
>
>- "White Chocolate flavor"
>
>- Ingredient list contains no cocoa or cocoa butter.


The Ghirardelli web site claims that their white chocolate bar (notice
white *chocolate*) does contain real cocoa butter.

http://www.ghirardelli.com/products/bars_white.aspx

I do agree that the Ghirardelli web site is awful, greatly lacking in
any utile product information, not only lacking but also misleading. I
tried to phone their customer service but to no avail, there is no
person to speak with, only voice mail... I left a message three hours
ago to call me, so far nothing, even though their message implies that
they will call back without delay. I wanted to ask why they have real
white chocolate yet produce fraudelent white chips, and why their is
no nutritional information for each of their products at their web
site... and also why their voice mail message is a garbled
unintelligible voice with a mouthful of shit... an extremely
unprofessional enterprise (expected, it's CA), I will not buy their
products. There are plenty of much classier chocolates out there
offered by far classier folks. For far less money Hersheys is a far
better product, and if ever you phone you will be met by very polite
professionalism. And when I want fancy schmancy chocolate and won't
look at the price ($40/lb) there is a small chocolatier a few towns
over... in fact my neighbor across the road, his wife works there...
their extra dark tamerind chocolate is to live for:
http://www.lifebychocolates.com/



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Default Dear Ghiradelli....

On 2010-04-27 11:17:04 -0700, brooklyn1 said:

> And when I want fancy schmancy chocolate and won't
> look at the price ($40/lb) there is a small chocolatier a few towns
> over...


Yes, but how is their web site for nutritional information, and their
customer service hotline...? ;-)
--
If you limit your actions in life to things that nobody can possibly
find fault with, you will not do much. -- Lewis Carroll

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Default Dear Ghiradelli....

On Mon, 26 Apr 2010 13:05:31 -0500, Sqwertz wrote:

> On Sun, 25 Apr 2010 21:19:11 -0500, Sqwertz wrote:
>
>> Letter sent VIA their website. Let companies know how much you love
>> or hate their products.
>>
>> Product: Premium White Chocolate Baking Chips.
>>
>> These things are downright terrible. "Premium" my ass! There's not
>> even any chocolate or cocoa butter in them. How can even legally
>> call these things "chocolate"?!?!?!

>
> Response:
>
> Mr. Wertz,
>
> Thank you for contacting Ghirardelli Chocolate. We are sorry to
> hear of your disappointment with the Classic White Chips you
> purchased.
>
> Ghirardelli Chocolate Company has been manufacturing fine chocolates
> for more than 150 years. We take great pride in delivering
> world-class, premium chocolate products to the consumer -- which is
> why we guarantee your satisfaction with what we make. We are
> confident that your next Ghirardelli® chocolate experience will meet
> or exceed your expectations.
>
> You will be sent a coupon with which you can purchase new
> Ghirardelli product of your choosing. We hope you enjoy it.
>
> ----
> "World class my ass!" (I'm surprised they even responded to a
> message that contained profanity)
>
> Obviously if I buy those same classic white chips, they will not
> exceed my expectations.
>
> Unfortunately that's all I can get around aropund here are the
> Ghiradelli "chocolate" chips. Maybe I'll try their regular
> chocolate chips after I read the label.
>
> -sw


i think you have to give them some credit for trying to placate you even a
little bit.

your pal,
blake

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Default Dear Ghiradelli....

blake murphy wrote:
>
> On Mon, 26 Apr 2010 13:05:31 -0500, Sqwertz wrote:
>
> > "World class my ass!" (I'm surprised they even responded to a
> > message that contained profanity)
> >
> > Obviously if I buy those same classic white chips, they will not
> > exceed my expectations.
> >
> > Unfortunately that's all I can get around aropund here are the
> > Ghiradelli "chocolate" chips. Maybe I'll try their regular
> > chocolate chips after I read the label.

>
> i think you have to give them some credit for trying to placate you even a
> little bit.


No, they should all die. :-(

By the way, the only Ghiradelli product which is
halfway passable is a recent product, their high
cocoa-content bars, which often can be found in
the baking chocolate section of a supermarket.
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