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Last August I replaced my failing refrigerator with a new Kenmore. All
the many years I had the old refrigerator the freezer temp was a bit below 0, until its last few weeks. The new Kenmore was also, the first three or four months. Then it suddenly changed to + 4 to + 7 or so with the analog freezer thermometer. I called warranty repair and the repair guy checked it out and said it was normal. I was doubtful. I bought an additional thermometer, a $10 digital freezer thermometer. Then, last Saturday, the temp suddenly went up to +17. It seemed to go up to 17 or so, then the cooling would come on and reduce it to around 0, then with the cooling function off it would go back to 17, slowly, over and over. I think it is a defective freezer thermostat, or don't they work that way anymore? I called for service again Saturday, which will come this Wednesday. How can I convince this service person this time that I really have defective freezer function so it gets properly repaired? I'm afraid the next temperature change, or the one after, will be to above freezing. These Sears repair guys work on all the appliances and perhaps understand none of them really well. Or am I wrong and this is within normal freezer operation parameters? BTW. the non-freezer portion of the refrigerator has, according to an old analog thermometer, remained normal. Ken -- "Experience is something you don't get until just after you need it." Steven Wright |
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On 26 Dec 2011 16:40:38 GMT, KenK > wrote:
>Last August I replaced my failing refrigerator with a new Kenmore. All >the many years I had the old refrigerator the freezer temp was a bit >below 0, until its last few weeks. The new Kenmore was also, the first >three or four months. Then it suddenly changed to + 4 to + 7 or so with >the analog freezer thermometer. I called warranty repair and the repair >guy checked it out and said it was normal. I was doubtful. I bought an >additional thermometer, a $10 digital freezer thermometer. Then, last >Saturday, the temp suddenly went up to +17. It seemed to go up to 17 or >so, then the cooling would come on and reduce it to around 0, then with >the cooling function off it would go back to 17, slowly, over and over. I >think it is a defective freezer thermostat, or don't they work that way >anymore? I called for service again Saturday, which will come this >Wednesday. How can I convince this service person this time that I really >have defective freezer function so it gets properly repaired? I'm afraid >the next temperature change, or the one after, will be to above freezing. >These Sears repair guys work on all the appliances and perhaps understand >none of them really well. > >Or am I wrong and this is within normal freezer operation parameters? >BTW. the non-freezer portion of the refrigerator has, according to an old >analog thermometer, remained normal. Sounds like the defrost feature to me. Lou |
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On 12/26/11 11:40 AM, KenK wrote:
> Last August I replaced my failing refrigerator with a new Kenmore. All > the many years I had the old refrigerator the freezer temp was a bit > below 0, until its last few weeks. The new Kenmore was also, the first > three or four months. Then it suddenly changed to + 4 to + 7 or so with > the analog freezer thermometer. I called warranty repair and the repair > guy checked it out and said it was normal. I was doubtful. I bought an > additional thermometer, a $10 digital freezer thermometer. Then, last > Saturday, the temp suddenly went up to +17. It seemed to go up to 17 or > so, then the cooling would come on and reduce it to around 0, then with > the cooling function off it would go back to 17, slowly, over and over. I > think it is a defective freezer thermostat, or don't they work that way > anymore? I called for service again Saturday, which will come this > Wednesday. How can I convince this service person this time that I really > have defective freezer function so it gets properly repaired? I'm afraid > the next temperature change, or the one after, will be to above freezing. > These Sears repair guys work on all the appliances and perhaps understand > none of them really well. > > Or am I wrong and this is within normal freezer operation parameters? > BTW. the non-freezer portion of the refrigerator has, according to an old > analog thermometer, remained normal. Was it going through an automatic defrost cycle? My understanding is that rising temps (still low though) are how self defrosting freezers work. |
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![]() "KenK" > wrote in message ... > Last August I replaced my failing refrigerator with a new Kenmore. All > the many years I had the old refrigerator the freezer temp was a bit > below 0, until its last few weeks. The new Kenmore was also, the first > three or four months. Then it suddenly changed to + 4 to + 7 or so with > the analog freezer thermometer. I called warranty repair and the repair > guy checked it out and said it was normal. I was doubtful. I bought an > additional thermometer, a $10 digital freezer thermometer. Then, last > Saturday, the temp suddenly went up to +17. It seemed to go up to 17 or > so, then the cooling would come on and reduce it to around 0, then with > the cooling function off it would go back to 17, slowly, over and over. I > think it is a defective freezer thermostat, or don't they work that way > anymore? I called for service again Saturday, which will come this > Wednesday. How can I convince this service person this time that I really > have defective freezer function so it gets properly repaired? I'm afraid > the next temperature change, or the one after, will be to above freezing. > These Sears repair guys work on all the appliances and perhaps understand > none of them really well. > > Or am I wrong and this is within normal freezer operation parameters? > BTW. the non-freezer portion of the refrigerator has, according to an old > analog thermometer, remained normal. Good luck with that! My friend could write a novel about her experiences with a Kenmore washer and the repairs thereof. Eventually there was a class action lawsuit for that Calyspo washer. But she didn't qualify for some reason. My mom says she loves Kenmore because the repairmen always come right out. To me that is not good if you have to keep calling the repair people. My freezer temp. does vary but certainly not to that degree. One thing I have found though is that when my husband is home, he will stand at the opening of the refrigerator or freezer with the door wide open, long enough to get the thermometer temp. down too low. And he will do it repeatedly. Perhaps because he has no clue what is in there. Daughter and I know what is there so we can usually get it quickly. Exception being when the item is not where we thought it was. |
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On Dec 26, 8:40*am, KenK > wrote:
> Last August I replaced my failing refrigerator with a new Kenmore. All > the many years I had the old refrigerator the freezer temp was a bit > below 0, until its last few weeks. The new Kenmore was also, the first > three or four months. Then it suddenly changed to + 4 to + 7 or so with > the analog freezer thermometer. I called warranty repair and the repair > guy checked it out and said it was normal. I was doubtful. I bought an > additional thermometer, a $10 digital freezer thermometer. Then, last > Saturday, the temp suddenly went up to +17. It seemed to go up to 17 or > so, then the cooling would come on and reduce it to around 0, then with > the cooling function off it would go back to 17, slowly, over and over. I > think it is a defective freezer thermostat, or don't they work that way > anymore? I called for service again Saturday, which will come this > Wednesday. How can I convince this service person this time that I really > have defective freezer function so it gets properly repaired? I'm afraid > the next temperature change, or the one after, will be to above freezing. > These Sears repair guys work on all the appliances and perhaps understand > none of them really well. > > Or am I wrong and this is within normal freezer operation parameters? > BTW. the non-freezer portion of the refrigerator has, according to an old > analog thermometer, remained normal. > > Ken > > -- > "Experience is something you don't get until > just after you need it." Steven Wright I think it was the defrost cycle. Was your old refrigerator a 'frostless' one or did you have to manually defrost the freezer. |
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On Dec 26, 12:25*pm, Goomba > wrote:
> On 12/26/11 11:40 AM, KenK wrote: > > > > > > > Last August I replaced my failing refrigerator with a new Kenmore. All > > the many years I had the old refrigerator the freezer temp was a bit > > below 0, until its last few weeks. The new Kenmore was also, the first > > three or four months. Then it suddenly changed to + 4 to + 7 or so with > > the analog freezer thermometer. I called warranty repair and the repair > > guy checked it out and said it was normal. I was doubtful. I bought an > > additional thermometer, a $10 digital freezer thermometer. Then, last > > Saturday, the temp suddenly went up to +17. It seemed to go up to 17 or > > so, then the cooling would come on and reduce it to around 0, then with > > the cooling function off it would go back to 17, slowly, over and over. I > > think it is a defective freezer thermostat, or don't they work that way > > anymore? I called for service again Saturday, which will come this > > Wednesday. How can I convince this service person this time that I really > > have defective freezer function so it gets properly repaired? I'm afraid > > the next temperature change, or the one after, will be to above freezing. > > These Sears repair guys work on all the appliances and perhaps understand > > none of them really well. > > > Or am I wrong and this is within normal freezer operation parameters? > > BTW. the non-freezer portion of the refrigerator has, according to an old > > analog thermometer, remained normal. > > Was it going through an automatic defrost cycle? My understanding is > that rising temps (still low though) are how self defrosting freezers work. Going up to 17 degrees before the unit kicks in sounds normal. Shouldn't something like this be at least mentioned in the owners manual? |
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Goomba wrote:
>On 12/26/11 11:40 AM, KenK wrote: >> Last August I replaced my failing refrigerator with a new Kenmore. All >> the many years I had the old refrigerator the freezer temp was a bit >> below 0, until its last few weeks. The new Kenmore was also, the first >> three or four months. Then it suddenly changed to + 4 to + 7 or so with >> the analog freezer thermometer. I called warranty repair and the repair >> guy checked it out and said it was normal. I was doubtful. I bought an >> additional thermometer, a $10 digital freezer thermometer. Then, last >> Saturday, the temp suddenly went up to +17. It seemed to go up to 17 or >> so, then the cooling would come on and reduce it to around 0, then with >> the cooling function off it would go back to 17, slowly, over and over. I >> think it is a defective freezer thermostat, or don't they work that way >> anymore? I called for service again Saturday, which will come this >> Wednesday. How can I convince this service person this time that I really >> have defective freezer function so it gets properly repaired? I'm afraid >> the next temperature change, or the one after, will be to above freezing. >> These Sears repair guys work on all the appliances and perhaps understand >> none of them really well. >> >> Or am I wrong and this is within normal freezer operation parameters? >> BTW. the non-freezer portion of the refrigerator has, according to an old >> analog thermometer, remained normal. > >Was it going through an automatic defrost cycle? My understanding is >that rising temps (still low though) are how self defrosting freezers work. Sounds more like there is not enough mass in the freezer, an empty freezer won't maintain a constant temperature, especially as the seasons change along with the ambient temperature. Also the controls between the fridge and freezer may not be set in an equilibrium for contents and how often opened. If all there is in the freezer is one frozen pizza and the fridge is full of canned beer and he opens the fridge for another brewski every twenty minutes and leaves the fridge door open for five minutes while staring blankly into space the freezer temperature will fluctuate wildly. |
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Christopher Helms > wrote in
: > On Dec 26, 12:25*pm, Goomba > wrote: >> On 12/26/11 11:40 AM, KenK wrote: >> >> >> >> >> >> > Last August I replaced my failing refrigerator with a new Kenmore. >> > All the many years I had the old refrigerator the freezer temp was >> > a bit below 0, until its last few weeks. The new Kenmore was also, >> > the first three or four months. Then it suddenly changed to + 4 to >> > + 7 or so with the analog freezer thermometer. I called warranty >> > repair and the repair guy checked it out and said it was normal. I >> > was doubtful. I bought an additional thermometer, a $10 digital >> > freezer thermometer. Then, last Saturday, the temp suddenly went up >> > to +17. It seemed to go up to 17 or so, then the cooling would come >> > on and reduce it to around 0, then with the cooling function off it >> > would go back to 17, slowly, over and over. > I >> > think it is a defective freezer thermostat, or don't they work that >> > way anymore? I called for service again Saturday, which will come >> > this Wednesday. How can I convince this service person this time >> > that I real > ly >> > have defective freezer function so it gets properly repaired? I'm >> > afrai > d >> > the next temperature change, or the one after, will be to above >> > freezin > g. >> > These Sears repair guys work on all the appliances and perhaps >> > understa > nd >> > none of them really well. >> >> > Or am I wrong and this is within normal freezer operation >> > parameters? BTW. the non-freezer portion of the refrigerator has, >> > according to an o > ld >> > analog thermometer, remained normal. >> >> Was it going through an automatic defrost cycle? My understanding is >> that rising temps (still low though) are how self defrosting freezers >> wor > k. > > > Going up to 17 degrees before the unit kicks in sounds normal. > Shouldn't something like this be at least mentioned in the owners > manual? Nope. -- "Experience is something you don't get until just after you need it." Steven Wright |
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Goomba > wrote in
: > On 12/26/11 11:40 AM, KenK wrote: >> Last August I replaced my failing refrigerator with a new Kenmore. >> All the many years I had the old refrigerator the freezer temp was a >> bit below 0, until its last few weeks. The new Kenmore was also, the >> first three or four months. Then it suddenly changed to + 4 to + 7 or >> so with the analog freezer thermometer. I called warranty repair and >> the repair guy checked it out and said it was normal. I was doubtful. >> I bought an additional thermometer, a $10 digital freezer >> thermometer. Then, last Saturday, the temp suddenly went up to +17. >> It seemed to go up to 17 or so, then the cooling would come on and >> reduce it to around 0, then with the cooling function off it would go >> back to 17, slowly, over and over. I think it is a defective freezer >> thermostat, or don't they work that way anymore? I called for service >> again Saturday, which will come this Wednesday. How can I convince >> this service person this time that I really have defective freezer >> function so it gets properly repaired? I'm afraid the next >> temperature change, or the one after, will be to above freezing. >> These Sears repair guys work on all the appliances and perhaps >> understand none of them really well. >> >> Or am I wrong and this is within normal freezer operation parameters? >> BTW. the non-freezer portion of the refrigerator has, according to an >> old analog thermometer, remained normal. > > Was it going through an automatic defrost cycle? My understanding is > that rising temps (still low though) are how self defrosting freezers > work. > It didn't do this for the first three or four months. Previous refrigerator didn't ever do this. Defrost cycles were obvious, and occured seldom. The current recycling behavior is constant. -- "Experience is something you don't get until just after you need it." Steven Wright |
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Brooklyn1 <Gravesend1> wrote in
: > Goomba wrote: >>On 12/26/11 11:40 AM, KenK wrote: >>> Last August I replaced my failing refrigerator with a new Kenmore. >>> All the many years I had the old refrigerator the freezer temp was a >>> bit below 0, until its last few weeks. The new Kenmore was also, the >>> first three or four months. Then it suddenly changed to + 4 to + 7 >>> or so with the analog freezer thermometer. I called warranty repair >>> and the repair guy checked it out and said it was normal. I was >>> doubtful. I bought an additional thermometer, a $10 digital freezer >>> thermometer. Then, last Saturday, the temp suddenly went up to +17. >>> It seemed to go up to 17 or so, then the cooling would come on and >>> reduce it to around 0, then with the cooling function off it would >>> go back to 17, slowly, over and over. I think it is a defective >>> freezer thermostat, or don't they work that way anymore? I called >>> for service again Saturday, which will come this Wednesday. How can >>> I convince this service person this time that I really have >>> defective freezer function so it gets properly repaired? I'm afraid >>> the next temperature change, or the one after, will be to above >>> freezing. These Sears repair guys work on all the appliances and >>> perhaps understand none of them really well. >>> >>> Or am I wrong and this is within normal freezer operation >>> parameters? BTW. the non-freezer portion of the refrigerator has, >>> according to an old analog thermometer, remained normal. >> >>Was it going through an automatic defrost cycle? My understanding is >>that rising temps (still low though) are how self defrosting freezers >>work. > > Sounds more like there is not enough mass in the freezer, an empty > freezer won't maintain a constant temperature, especially as the > seasons change along with the ambient temperature. Three quarters full. As it was first three months when this problem didn't occur. > Also the controls > between the fridge and freezer may not be set in an equilibrium for > contents and how often opened. If all there is in the freezer is one > frozen pizza and the fridge is full of canned beer and he opens the > fridge for another brewski every twenty minutes and leaves the fridge > door open for five minutes while staring blankly into space the > freezer temperature will fluctuate wildly. You are so friendly! Not. -- "Experience is something you don't get until just after you need it." Steven Wright |
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"Julie Bove" > wrote in
: > > "KenK" > wrote in message > ... >> Last August I replaced my failing refrigerator with a new Kenmore. >> All the many years I had the old refrigerator the freezer temp was a >> bit below 0, until its last few weeks. The new Kenmore was also, the >> first three or four months. Then it suddenly changed to + 4 to + 7 or >> so with the analog freezer thermometer. I called warranty repair and >> the repair guy checked it out and said it was normal. I was doubtful. >> I bought an additional thermometer, a $10 digital freezer >> thermometer. Then, last Saturday, the temp suddenly went up to +17. >> It seemed to go up to 17 or so, then the cooling would come on and >> reduce it to around 0, then with the cooling function off it would go >> back to 17, slowly, over and over. I think it is a defective freezer >> thermostat, or don't they work that way anymore? I called for service >> again Saturday, which will come this Wednesday. How can I convince >> this service person this time that I really have defective freezer >> function so it gets properly repaired? I'm afraid the next >> temperature change, or the one after, will be to above freezing. >> These Sears repair guys work on all the appliances and perhaps >> understand none of them really well. >> >> Or am I wrong and this is within normal freezer operation parameters? >> BTW. the non-freezer portion of the refrigerator has, according to an >> old analog thermometer, remained normal. > > Good luck with that! My friend could write a novel about her > experiences with a Kenmore washer and the repairs thereof. Eventually > there was a class action lawsuit for that Calyspo washer. But she > didn't qualify for some reason. This is my last Kenmore appliance. They used to be good. Wonder who to gamble with next. > My mom says she loves Kenmore because the repairmen always come right > out. To me that is not good if you have to keep calling the repair > people. Takes two or three days here. They do seem friendly though. > My freezer temp. does vary but certainly not to that degree. One > thing I have found though is that when my husband is home, he will > stand at the opening of the refrigerator or freezer with the door wide > open, long enough to get the thermometer temp. down too low. And he > will do it repeatedly. Perhaps because he has no clue what is in > there. Daughter and I know what is there so we can usually get it > quickly. Exception being when the item is not where we thought it > was. I don't do that. I'm the only one that lives here. -- "Experience is something you don't get until just after you need it." Steven Wright |
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ImStillMags > wrote in
: > On Dec 26, 8:40*am, KenK > wrote: >> Last August I replaced my failing refrigerator with a new Kenmore. >> All the many years I had the old refrigerator the freezer temp was a >> bit below 0, until its last few weeks. The new Kenmore was also, the >> first three or four months. Then it suddenly changed to + 4 to + 7 or >> so with the analog freezer thermometer. I called warranty repair and >> the repair guy checked it out and said it was normal. I was doubtful. >> I bought an additional thermometer, a $10 digital freezer >> thermometer. Then, last Saturday, the temp suddenly went up to +17. >> It seemed to go up to 17 or so, then the cooling would come on and >> reduce it to around 0, then with the cooling function off it would go >> back to 17, slowly, over and over. I think it is a defective freezer >> thermostat, or don't they work that way anymore? I called for service >> again Saturday, which will come this Wednesday. How can I convince >> this service person this time that I really have defective freezer >> function so it gets properly repaired? I'm afraid the next >> temperature change, or the one after, will be to above freezing. >> These Sears repair guys work on all the appliances and perhaps >> understand none of them really well. >> >> Or am I wrong and this is within normal freezer operation parameters? >> BTW. the non-freezer portion of the refrigerator has, according to an >> old analog thermometer, remained normal. >> >> Ken >> >> -- >> "Experience is something you don't get until >> just after you need it." Steven Wright > > I think it was the defrost cycle. Then why didn't it do this the first three or four months? > Was your old refrigerator a > 'frostless' one or did you have to manually > defrost the freezer. Frostless. Defrosting was obvious (only time the freezer went above 0) and seldom. -- "Experience is something you don't get until just after you need it." Steven Wright |
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Lou Decruss > wrote in
: > On 26 Dec 2011 16:40:38 GMT, KenK > wrote: > >>Last August I replaced my failing refrigerator with a new Kenmore. All >>the many years I had the old refrigerator the freezer temp was a bit >>below 0, until its last few weeks. The new Kenmore was also, the first >>three or four months. Then it suddenly changed to + 4 to + 7 or so >>with the analog freezer thermometer. I called warranty repair and the >>repair guy checked it out and said it was normal. I was doubtful. I >>bought an additional thermometer, a $10 digital freezer thermometer. >>Then, last Saturday, the temp suddenly went up to +17. It seemed to go >>up to 17 or so, then the cooling would come on and reduce it to around >>0, then with the cooling function off it would go back to 17, slowly, >>over and over. I think it is a defective freezer thermostat, or don't >>they work that way anymore? I called for service again Saturday, which >>will come this Wednesday. How can I convince this service person this >>time that I really have defective freezer function so it gets properly >>repaired? I'm afraid the next temperature change, or the one after, >>will be to above freezing. These Sears repair guys work on all the >>appliances and perhaps understand none of them really well. >> >>Or am I wrong and this is within normal freezer operation parameters? >>BTW. the non-freezer portion of the refrigerator has, according to an >>old analog thermometer, remained normal. > > Sounds like the defrost feature to me. > > Lou > Then why didn't it do this the first three or four months? -- "Experience is something you don't get until just after you need it." Steven Wright |
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On 27 Dec 2011 16:46:38 GMT, KenK > wrote:
>Lou Decruss > wrote in : > >> On 26 Dec 2011 16:40:38 GMT, KenK > wrote: >> >>>Last August I replaced my failing refrigerator with a new Kenmore. All >>>the many years I had the old refrigerator the freezer temp was a bit >>>below 0, until its last few weeks. The new Kenmore was also, the first >>>three or four months. Then it suddenly changed to + 4 to + 7 or so >>>with the analog freezer thermometer. I called warranty repair and the >>>repair guy checked it out and said it was normal. I was doubtful. I >>>bought an additional thermometer, a $10 digital freezer thermometer. >>>Then, last Saturday, the temp suddenly went up to +17. It seemed to go >>>up to 17 or so, then the cooling would come on and reduce it to around >>>0, then with the cooling function off it would go back to 17, slowly, >>>over and over. I think it is a defective freezer thermostat, or don't >>>they work that way anymore? I called for service again Saturday, which >>>will come this Wednesday. How can I convince this service person this >>>time that I really have defective freezer function so it gets properly >>>repaired? I'm afraid the next temperature change, or the one after, >>>will be to above freezing. These Sears repair guys work on all the >>>appliances and perhaps understand none of them really well. >>> >>>Or am I wrong and this is within normal freezer operation parameters? >>>BTW. the non-freezer portion of the refrigerator has, according to an >>>old analog thermometer, remained normal. >> >> Sounds like the defrost feature to me. >> >> Lou >> > >Then why didn't it do this the first three or four months? Have you checked to make sure the vent(s) that connect the fridge and freezer didn't get blocked? Lou |
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Lou Decruss > wrote in
: > On 27 Dec 2011 16:46:38 GMT, KenK > wrote: > >>Lou Decruss > wrote in m: >> >>> On 26 Dec 2011 16:40:38 GMT, KenK > wrote: >>> >>>>Last August I replaced my failing refrigerator with a new Kenmore. All >>>>the many years I had the old refrigerator the freezer temp was a bit >>>>below 0, until its last few weeks. The new Kenmore was also, the first >>>>three or four months. Then it suddenly changed to + 4 to + 7 or so >>>>with the analog freezer thermometer. I called warranty repair and the >>>>repair guy checked it out and said it was normal. I was doubtful. I >>>>bought an additional thermometer, a $10 digital freezer thermometer. >>>>Then, last Saturday, the temp suddenly went up to +17. It seemed to go >>>>up to 17 or so, then the cooling would come on and reduce it to around >>>>0, then with the cooling function off it would go back to 17, slowly, >>>>over and over. I think it is a defective freezer thermostat, or don't >>>>they work that way anymore? I called for service again Saturday, which >>>>will come this Wednesday. How can I convince this service person this >>>>time that I really have defective freezer function so it gets properly >>>>repaired? I'm afraid the next temperature change, or the one after, >>>>will be to above freezing. These Sears repair guys work on all the >>>>appliances and perhaps understand none of them really well. >>>> >>>>Or am I wrong and this is within normal freezer operation parameters? >>>>BTW. the non-freezer portion of the refrigerator has, according to an >>>>old analog thermometer, remained normal. >>> >>> Sounds like the defrost feature to me. >>> >>> Lou >>> >> >>Then why didn't it do this the first three or four months? > > Have you checked to make sure the vent(s) that connect the fridge and > freezer didn't get blocked? > > Lou Between the freezer and refrigerator? Didn't know there were any. I thought they were separate boxes. At any rate, I'll mention this to the Sears repair guy/gal who is supposed to come tomorrow. -- "Experience is something you don't get until just after you need it." Steven Wright |
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On Dec 27, 9:54*am, KenK > wrote:
> Lou Decruss > wrote : > > > > On 27 Dec 2011 16:46:38 GMT, KenK > wrote: > > >>Lou Decruss > wrote in > m: > > >>> On 26 Dec 2011 16:40:38 GMT, KenK > wrote: > > >>>>Last August I replaced my failing refrigerator with a new Kenmore. > All > >>>>the many years I had the old refrigerator the freezer temp was a bit > >>>>below 0, until its last few weeks. The new Kenmore was also, the > first > >>>>three or four months. Then it suddenly changed to + 4 to + 7 or so > >>>>with the analog freezer thermometer. I called warranty repair and the > >>>>repair guy checked it out and said it was normal. I was doubtful. I > >>>>bought an additional thermometer, a $10 digital freezer thermometer. > >>>>Then, last Saturday, the temp suddenly went up to +17. It seemed to > go > >>>>up to 17 or so, then the cooling would come on and reduce it to > around > >>>>0, then with the cooling function off it would go back to 17, slowly, > >>>>over and over. I think it is a defective freezer thermostat, or don't > >>>>they work that way anymore? I called for service again Saturday, > which > >>>>will come this Wednesday. How can I convince this service person this > >>>>time that I really have defective freezer function so it gets > properly > >>>>repaired? I'm afraid the next temperature change, or the one after, > >>>>will be to above freezing. These Sears repair guys work on all the > >>>>appliances and perhaps understand none of them really well. > > >>>>Or am I wrong and this is within normal freezer operation parameters? > >>>>BTW. the non-freezer portion of the refrigerator has, according to an > >>>>old analog thermometer, remained normal. > > >>> Sounds like the defrost feature to me. > > >>> Lou > > >>Then why didn't it do this the first three or four months? > > > Have you checked to make sure the vent(s) that connect the fridge and > > freezer didn't get blocked? > > > Lou > > Between the freezer and refrigerator? Didn't know there were any. I > thought they were separate boxes. This may be the crux. Our GE refrigerator went out -- there was a silent warranty for something to do with the defrost cycle -- and the repair man mentioned the link to me while he installed a beefed-up whateveritwas, free of charge. He warned me that that's also how your frozen food can get a funky taste -- from the stuff in your fridge. > At any rate, I'll mention this to the > Sears repair guy/gal who is supposed to come tomorrow. > |
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On 27 Dec 2011 16:40:12 GMT, KenK > wrote:
>Brooklyn1 <Gravesend1> wrote in : > >> Goomba wrote: >>>On 12/26/11 11:40 AM, KenK wrote: >>>> Last August I replaced my failing refrigerator with a new Kenmore. >>>> All the many years I had the old refrigerator the freezer temp was a >>>> bit below 0, until its last few weeks. The new Kenmore was also, the >>>> first three or four months. Then it suddenly changed to + 4 to + 7 >>>> or so with the analog freezer thermometer. I called warranty repair >>>> and the repair guy checked it out and said it was normal. I was >>>> doubtful. I bought an additional thermometer, a $10 digital freezer >>>> thermometer. Then, last Saturday, the temp suddenly went up to +17. >>>> It seemed to go up to 17 or so, then the cooling would come on and >>>> reduce it to around 0, then with the cooling function off it would >>>> go back to 17, slowly, over and over. I think it is a defective >>>> freezer thermostat, or don't they work that way anymore? I called >>>> for service again Saturday, which will come this Wednesday. How can >>>> I convince this service person this time that I really have >>>> defective freezer function so it gets properly repaired? I'm afraid >>>> the next temperature change, or the one after, will be to above >>>> freezing. These Sears repair guys work on all the appliances and >>>> perhaps understand none of them really well. >>>> >>>> Or am I wrong and this is within normal freezer operation >>>> parameters? BTW. the non-freezer portion of the refrigerator has, >>>> according to an old analog thermometer, remained normal. >>> >>>Was it going through an automatic defrost cycle? My understanding is >>>that rising temps (still low though) are how self defrosting freezers >>>work. >> >> Sounds more like there is not enough mass in the freezer, an empty >> freezer won't maintain a constant temperature, especially as the >> seasons change along with the ambient temperature. > >Three quarters full. As it was first three months when this problem >didn't occur. > >> Also the controls >> between the fridge and freezer may not be set in an equilibrium for >> contents and how often opened. If all there is in the freezer is one >> frozen pizza and the fridge is full of canned beer and he opens the >> fridge for another brewski every twenty minutes and leaves the fridge >> door open for five minutes while staring blankly into space the >> freezer temperature will fluctuate wildly. > >You are so friendly! Not. You're the ungrateful little prick. What made you think anyone here can diagnose your fridge when it's not here to check... typical cheapo ******* hoping for a freebie, typical taker offering nada. |
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On 27 Dec 2011 17:54:01 GMT, KenK > wrote:
>Lou Decruss > wrote in : >>>Then why didn't it do this the first three or four months? >> >> Have you checked to make sure the vent(s) that connect the fridge and >> freezer didn't get blocked? >> >> Lou > >Between the freezer and refrigerator? yes > Didn't know there were any.I thought they were separate boxes. One system cools them both. >At any rate, I'll mention this to the >Sears repair guy/gal who is supposed to come tomorrow. That would probably be the best way to get it fixed if anything is actually wrong. I actually don't think you understand how the defrost cycle works. It blows warm air in to thaw the frost and then sucks it out and acts like a de-humidifier. IIRC is does it about six times a day. Your 17 degree temp is curious as that isn't warm enough but I don't know where you got your reading from. You may be suffering from coincidence from the times you took your readings. Or you may have an issue with the timer on the heater. Or you may have a blockage. It's probably not a blockage as that will freeze the whole thing up and it will not cool. Have you actually have any problem with food thawing or being warm? Lou |
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Lou Decruss > wrote in
: > On 27 Dec 2011 17:54:01 GMT, KenK > wrote: > >>Lou Decruss > wrote in m: > >>>>Then why didn't it do this the first three or four months? >>> >>> Have you checked to make sure the vent(s) that connect the fridge and >>> freezer didn't get blocked? >>> >>> Lou >> >>Between the freezer and refrigerator? > > yes > >> Didn't know there were any.I thought they were separate boxes. > > One system cools them both. > >>At any rate, I'll mention this to the >>Sears repair guy/gal who is supposed to come tomorrow. > > That would probably be the best way to get it fixed if anything is > actually wrong. I actually don't think you understand how the defrost > cycle works. It blows warm air in to thaw the frost and then sucks it > out and acts like a de-humidifier. IIRC is does it about six times a > day. Your 17 degree temp is curious as that isn't warm enough but I > don't know where you got your reading from. > > You may be suffering from coincidence from the times you took your > readings. Could be. > Or you may have an issue with the timer on the heater. Or > you may have a blockage. It's probably not a blockage as that will > freeze the whole thing up and it will not cool. > > Have you actually have any problem with food thawing or being warm? > > Lou > No, I'm trying to get it fixed, if it's broken, before that happens. If the repair person saus it's ok I'm going to remove my two thermometers from the freezer and hope for the best. -- "Experience is something you don't get until just after you need it." Steven Wright |
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In article >,
Goomba > wrote: > > Was it going through an automatic defrost cycle? My understanding is > that rising temps (still low though) are how self defrosting freezers work. That was my thought, too. -- Barb, http://web.me.com/barbschaller September 5, 2011 |
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On 28 Dec 2011 17:20:58 GMT, KenK > wrote:
>Lou Decruss > wrote in : > >> On 27 Dec 2011 17:54:01 GMT, KenK > wrote: >> >>>Lou Decruss > wrote in : >> >>>>>Then why didn't it do this the first three or four months? >>>> >>>> Have you checked to make sure the vent(s) that connect the fridge and >>>> freezer didn't get blocked? >>>> >>>> Lou >>> >>>Between the freezer and refrigerator? >> >> yes >> >>> Didn't know there were any.I thought they were separate boxes. >> >> One system cools them both. >> >>>At any rate, I'll mention this to the >>>Sears repair guy/gal who is supposed to come tomorrow. >> >> That would probably be the best way to get it fixed if anything is >> actually wrong. I actually don't think you understand how the defrost >> cycle works. It blows warm air in to thaw the frost and then sucks it >> out and acts like a de-humidifier. IIRC is does it about six times a >> day. Your 17 degree temp is curious as that isn't warm enough but I >> don't know where you got your reading from. >> >> You may be suffering from coincidence from the times you took your >> readings. > >Could be. > >> Or you may have an issue with the timer on the heater. Or >> you may have a blockage. It's probably not a blockage as that will >> freeze the whole thing up and it will not cool. >> >> Have you actually have any problem with food thawing or being warm? >> >> Lou >> > >No, I'm trying to get it fixed, if it's broken, before that happens. If >the repair person saus it's ok I'm going to remove my two thermometers >from the freezer and hope for the best. So what's the outcome? I'm curious. Lou |
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Lou Decruss > wrote in
: > On 28 Dec 2011 17:20:58 GMT, KenK > wrote: > >>Lou Decruss > wrote in m: >> >>> On 27 Dec 2011 17:54:01 GMT, KenK > wrote: >>> >>>>Lou Decruss > wrote in m: >>> >>>>>>Then why didn't it do this the first three or four months? >>>>> >>>>> Have you checked to make sure the vent(s) that connect the fridge >>>>> and freezer didn't get blocked? >>>>> >>>>> Lou >>>> >>>>Between the freezer and refrigerator? >>> >>> yes >>> >>>> Didn't know there were any.I thought they were separate boxes. >>> >>> One system cools them both. >>> >>>>At any rate, I'll mention this to the >>>>Sears repair guy/gal who is supposed to come tomorrow. >>> >>> That would probably be the best way to get it fixed if anything is >>> actually wrong. I actually don't think you understand how the >>> defrost cycle works. It blows warm air in to thaw the frost and >>> then sucks it out and acts like a de-humidifier. IIRC is does it >>> about six times a day. Your 17 degree temp is curious as that isn't >>> warm enough but I don't know where you got your reading from. >>> >>> You may be suffering from coincidence from the times you took your >>> readings. >> >>Could be. >> >>> Or you may have an issue with the timer on the heater. Or >>> you may have a blockage. It's probably not a blockage as that will >>> freeze the whole thing up and it will not cool. >>> >>> Have you actually have any problem with food thawing or being warm? >>> >>> Lou >>> >> >>No, I'm trying to get it fixed, if it's broken, before that happens. >>If the repair person saus it's ok I'm going to remove my two >>thermometers from the freezer and hope for the best. > > So what's the outcome? I'm curious. > > Lou > You and others here were correct. Repair guy last Wednesday said nothing is wrong. He said it's supposed to work that way. Just to be safe though I responded to Sears' mail offer of a year's extended warranty. (The eternal pessimist!) Most likely a waste of money. -- "Experience is something you don't get until just after you need it." Steven Wright |
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On Jan 1, 7:24*am, KenK > wrote:
> Lou Decruss > wrote : > > > > > > > > > > > On 28 Dec 2011 17:20:58 GMT, KenK > wrote: > > >>Lou Decruss > wrote in > m: > > >>> On 27 Dec 2011 17:54:01 GMT, KenK > wrote: > > >>>>Lou Decruss > wrote in > m: > > >>>>>>Then why didn't it do this the first three or four months? > > >>>>> Have you checked to make sure the vent(s) that connect the fridge > >>>>> and freezer didn't get blocked? > > >>>>> Lou > > >>>>Between the freezer and refrigerator? > > >>> yes > > >>>> Didn't know there were any.I thought they were separate boxes. > > >>> One system cools them both. > > >>>>At any rate, I'll mention this to the > >>>>Sears repair guy/gal who is supposed to come tomorrow. > > >>> That would probably be the best way to get it fixed if anything is > >>> actually wrong. *I actually don't think you understand how the > >>> defrost cycle works. *It blows warm air in to thaw the frost and > >>> then sucks it out and acts like a de-humidifier. *IIRC is does it > >>> about six times a day. *Your 17 degree temp is curious as that isn't > >>> warm enough but I don't know where you got your reading from. > > >>> You may be suffering from coincidence from the times you took your > >>> readings. > > >>Could be. > > >>> Or you may have an issue with the timer on the heater. *Or > >>> you may have a blockage. *It's probably not a blockage as that will > >>> freeze the whole thing up and it will not cool. > > >>> Have you actually have any problem with food thawing or being warm? > > >>> Lou > > >>No, I'm trying to get it fixed, if it's broken, before that happens. > >>If the repair person saus it's ok I'm going to remove my two > >>thermometers from the freezer and hope for the best. > > > So what's the outcome? *I'm curious. > > > Lou > > You and others here were correct. Repair guy last Wednesday said nothing > is wrong. He said it's supposed to work that way. Just to be safe though > I responded to Sears' mail offer of a year's extended warranty. (The > eternal pessimist!) Most likely a waste of money. > GE has (or had? it's been a while) a toll-free number to call with people who will walk you through your troubles and determine what the problem is, if any. |
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On Dec 26 2011, 4:59*pm, Brooklyn1 <Gravesend1> wrote:
> Goomba wrote: > >On 12/26/11 11:40 AM, KenK wrote: > >> Last August I replaced my failing refrigerator with a new Kenmore. All > >> the many years I had the old refrigerator the freezer temp was a bit > >> below 0, until its last few weeks. The new Kenmore was also, the first > >> three or four months. Then it suddenly changed to + 4 to + 7 or so with > >> the analog freezer thermometer. I called warranty repair and the repair > >> guy checked it out and said it was normal. I was doubtful. I bought an > >> additional thermometer, a $10 digital freezer thermometer. Then, last > >> Saturday, the temp suddenly went up to +17. It seemed to go up to 17 or > >> so, then the cooling would come on and reduce it to around 0, then with > >> the cooling function off it would go back to 17, slowly, over and over.. I > >> think it is a defective freezer thermostat, or don't they work that way > >> anymore? I called for service again Saturday, which will come this > >> Wednesday. How can I convince this service person this time that I really > >> have defective freezer function so it gets properly repaired? I'm afraid > >> the next temperature change, or the one after, will be to above freezing. > >> These Sears repair guys work on all the appliances and perhaps understand > >> none of them really well. > > >> Or am I wrong and this is within normal freezer operation parameters? > >> BTW. the non-freezer portion of the refrigerator has, according to an old > >> analog thermometer, remained normal. > > >Was it going through an automatic defrost cycle? My understanding is > >that rising temps (still low though) are how self defrosting freezers work. > > Sounds more like there is not enough mass in the freezer, an empty > freezer won't maintain a constant temperature, especially as the > seasons change along with the ambient temperature. *Also the controls > between the fridge and freezer may not be set in an equilibrium for > contents and how often opened. *If all there is in the freezer is one > frozen pizza and the fridge is full of canned beer and he opens the > fridge for another brewski every twenty minutes and leaves the fridge > door open for five minutes while staring blankly into space the > freezer temperature will fluctuate wildly. So, is the better rule of thumb to keep the freezer filled vs. opening fridge frequently? Or both, I bet..... If he's opening ev. 20 for a brewski.....well, he's under the table soon and won't be opening ANYthing. Ha. |
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Christopher Helms > wrote:
> On Dec 26, 12:25 pm, Goomba > wrote: >> On 12/26/11 11:40 AM, KenK wrote: >> >> >> >> >> >>> Last August I replaced my failing refrigerator with a new Kenmore. All >>> the many years I had the old refrigerator the freezer temp was a bit >>> below 0, until its last few weeks. The new Kenmore was also, the first >>> three or four months. Then it suddenly changed to + 4 to + 7 or so with >>> the analog freezer thermometer. I called warranty repair and the repair >>> guy checked it out and said it was normal. I was doubtful. I bought an >>> additional thermometer, a $10 digital freezer thermometer. Then, last >>> Saturday, the temp suddenly went up to +17. It seemed to go up to 17 or >>> so, then the cooling would come on and reduce it to around 0, then with >>> the cooling function off it would go back to 17, slowly, over and over. I >>> think it is a defective freezer thermostat, or don't they work that way >>> anymore? I called for service again Saturday, which will come this >>> Wednesday. How can I convince this service person this time that I really >>> have defective freezer function so it gets properly repaired? I'm afraid >>> the next temperature change, or the one after, will be to above freezing. >>> These Sears repair guys work on all the appliances and perhaps understand >>> none of them really well. >> >>> Or am I wrong and this is within normal freezer operation parameters? >>> BTW. the non-freezer portion of the refrigerator has, according to an old >>> analog thermometer, remained normal. >> >> Was it going through an automatic defrost cycle? My understanding is >> that rising temps (still low though) are how self defrosting freezers work. > > > Going up to 17 degrees before the unit kicks in sounds normal. > Shouldn't something like this be at least mentioned in the owners > manual? Not only that, the defrost time of day should be selectable by the owner. It should not rotate around the clock as it does. You don't want it on defrost in the middle of the day when your opening doors. I monitored my refrigerator/freezer. The fridge fared better only rising a small amount. The freezer rose over 20 degrees. No doors were opened. Greg |
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![]() "gregz" > wrote in message ... > Christopher Helms > wrote: >> On Dec 26, 12:25 pm, Goomba > wrote: >>> On 12/26/11 11:40 AM, KenK wrote: >>> >>> >>> >>> >>> >>>> Last August I replaced my failing refrigerator with a new Kenmore. All >>>> the many years I had the old refrigerator the freezer temp was a bit >>>> below 0, until its last few weeks. The new Kenmore was also, the first >>>> three or four months. Then it suddenly changed to + 4 to + 7 or so with >>>> the analog freezer thermometer. I called warranty repair and the repair >>>> guy checked it out and said it was normal. I was doubtful. I bought an >>>> additional thermometer, a $10 digital freezer thermometer. Then, last >>>> Saturday, the temp suddenly went up to +17. It seemed to go up to 17 or >>>> so, then the cooling would come on and reduce it to around 0, then with >>>> the cooling function off it would go back to 17, slowly, over and over. >>>> I >>>> think it is a defective freezer thermostat, or don't they work that way >>>> anymore? I called for service again Saturday, which will come this >>>> Wednesday. How can I convince this service person this time that I >>>> really >>>> have defective freezer function so it gets properly repaired? I'm >>>> afraid >>>> the next temperature change, or the one after, will be to above >>>> freezing. >>>> These Sears repair guys work on all the appliances and perhaps >>>> understand >>>> none of them really well. >>> >>>> Or am I wrong and this is within normal freezer operation parameters? >>>> BTW. the non-freezer portion of the refrigerator has, according to an >>>> old >>>> analog thermometer, remained normal. >>> >>> Was it going through an automatic defrost cycle? My understanding is >>> that rising temps (still low though) are how self defrosting freezers >>> work. >> >> >> Going up to 17 degrees before the unit kicks in sounds normal. >> Shouldn't something like this be at least mentioned in the owners >> manual? > > Not only that, the defrost time of day should be selectable by the owner. > It should not rotate around the clock as it does. You don't want it on > defrost in the middle of the day when your opening doors. > > I monitored my refrigerator/freezer. The fridge fared better only rising a > small amount. The freezer rose over 20 degrees. No doors were opened. This is the reason I won't buy a 'self defrosting' freezer. I don't mind the fridge but I want my freezer to stay cold. -- http://www.shop.helpforheroes.org.uk/ |
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Kalmia wrote:
> On Dec 26 2011, 4:59 pm, Brooklyn1 <Gravesend1> wrote: >> Goomba wrote: >>> On 12/26/11 11:40 AM, KenK wrote: >>>> Last August I replaced my failing refrigerator with a new Kenmore. >>>> All the many years I had the old refrigerator the freezer temp was >>>> a bit below 0, until its last few weeks. The new Kenmore was also, >>>> the first three or four months. Then it suddenly changed to + 4 to >>>> + 7 or so with the analog freezer thermometer. I called warranty >>>> repair and the repair guy checked it out and said it was normal. I >>>> was doubtful. I bought an additional thermometer, a $10 digital >>>> freezer thermometer. Then, last Saturday, the temp suddenly went >>>> up to +17. It seemed to go up to 17 or so, then the cooling would >>>> come on and reduce it to around 0, then with the cooling function >>>> off it would go back to 17, slowly, over and over. I think it is a >>>> defective freezer thermostat, or don't they work that way anymore? >>>> I called for service again Saturday, which will come this >>>> Wednesday. How can I convince this service person this time that I >>>> really have defective freezer function so it gets properly >>>> repaired? I'm afraid the next temperature change, or the one >>>> after, will be to above freezing. These Sears repair guys work on >>>> all the appliances and perhaps understand none of them really >>>> well. >> >>>> Or am I wrong and this is within normal freezer operation >>>> parameters? BTW. the non-freezer portion of the refrigerator has, >>>> according to an old analog thermometer, remained normal. >> >>> Was it going through an automatic defrost cycle? My understanding is >>> that rising temps (still low though) are how self defrosting >>> freezers work. >> >> Sounds more like there is not enough mass in the freezer, an empty >> freezer won't maintain a constant temperature, especially as the >> seasons change along with the ambient temperature. Also the controls >> between the fridge and freezer may not be set in an equilibrium for >> contents and how often opened. If all there is in the freezer is one >> frozen pizza and the fridge is full of canned beer and he opens the >> fridge for another brewski every twenty minutes and leaves the fridge >> door open for five minutes while staring blankly into space the >> freezer temperature will fluctuate wildly. > > So, is the better rule of thumb to keep the freezer filled vs. opening > fridge frequently? Or both, I bet..... > If he's opening ev. 20 for a brewski.....well, he's under the table > soon and won't be opening ANYthing. Ha. I would think both. Another problem we have in this house is someone not only opening both doors at once but standing there drooling like a dope while they decide what they want. It was much easier when my daughter was little. She had a snack basket. She could eat things from that at any time. And the bottom shelf of the fridge was hers too. She could take anything from there at any time. But if she wanted something from the freezer or the other shelves she had to ask. Actually she isn't the worst culprit now but I have seen her open both doors at once. |
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On 1 Jan 2012 15:24:56 GMT, KenK > wrote:
>Lou Decruss > wrote in : >> So what's the outcome? I'm curious. >> >> Lou >> > >You and others here were correct. Repair guy last Wednesday said nothing >is wrong. He said it's supposed to work that way. Just to be safe though >I responded to Sears' mail offer of a year's extended warranty. (The >eternal pessimist!) Most likely a waste of money. Good to hear. New appliances are a stressful purchase. We bought a washer and dryer yesterday and deciding the set that was best for us was no fun. Extended warranties are a crap shoot. I took a pass on it this time. Lou |
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On Sun, 1 Jan 2012 10:26:10 -0800 (PST), spamtrap1888
> wrote: >On Jan 1, 7:24*am, KenK > wrote: >> Lou Decruss > wrote : >> > On 28 Dec 2011 17:20:58 GMT, KenK > wrote: >> >> >>Lou Decruss > wrote in >> m: >> >> >>> On 27 Dec 2011 17:54:01 GMT, KenK > wrote: >> > So what's the outcome? *I'm curious. >> >> > Lou >> >> You and others here were correct. Repair guy last Wednesday said nothing >> is wrong. He said it's supposed to work that way. Just to be safe though >> I responded to Sears' mail offer of a year's extended warranty. (The >> eternal pessimist!) Most likely a waste of money. >> > >GE has (or had? it's been a while) a toll-free number to call with >people who will walk you through your troubles and determine what the >problem is, if any. I've never used that but a friend used it or similar and identified the defrost heater as the problem. Mind you this is a 60 year old woman living by herself. She ordered the part and replaced it herself. The part was $40 with shipping. I was very impressed. Lou |
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On Sun, 1 Jan 2012 19:34:07 -0000, "Ophelia" >
wrote: >This is the reason I won't buy a 'self defrosting' freezer. I don't mind >the >fridge but I want my freezer to stay cold. I've read the newer frost free freezers don't cause damage but I don't believe it. Defrosting once or twice a year is no big deal. Lou |
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![]() "Lou Decruss" > wrote in message ... > On Sun, 1 Jan 2012 19:34:07 -0000, "Ophelia" > > wrote: > >>This is the reason I won't buy a 'self defrosting' freezer. I don't mind >>the >>fridge but I want my freezer to stay cold. > > I've read the newer frost free freezers don't cause damage but I don't > believe it. Defrosting once or twice a year is no big deal. You and me both, buddy ^5 -- http://www.shop.helpforheroes.org.uk/ |
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