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A new meaning has been added to "Ticket Restaurant".
"Should people pay for not turning up to a restaurant? "No-shows for reservations are an age-old problem for restaurants. But one restaurateur thinks he has cracked the problem by replacing bookings with paid-for tickets, and he's bringing the system to the UK." http://www.bbc.com/news/magazine-29132172 -- Bob www.kanyak.com |
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On Sat, 13 Sep 2014 21:49:31 +0300, Opinicus
> wrote: > A new meaning has been added to "Ticket Restaurant". > > "Should people pay for not turning up to a restaurant? > > "No-shows for reservations are an age-old problem for restaurants. But > one restaurateur thinks he has cracked the problem by replacing > bookings with paid-for tickets, and he's bringing the system to the > UK." > > http://www.bbc.com/news/magazine-29132172 No restaurant with that kind of system would get my business and I am not part of the no-show problem. They need to figure out something else, like holding the table for 10 minutes and seating walk-in customers if the reservation holder appears any later without calling the restaurant. In this day and age of cell phones everywhere, barring sudden hospitalization en route to dinner, there's no excuse for not calling that isn't lame. -- Avoid cutting yourself when slicing vegetables by getting someone else to hold them. |
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![]() sf wrote: > > On Sat, 13 Sep 2014 21:49:31 +0300, Opinicus > > wrote: > > > A new meaning has been added to "Ticket Restaurant". > > > > "Should people pay for not turning up to a restaurant? > > > > "No-shows for reservations are an age-old problem for restaurants. But > > one restaurateur thinks he has cracked the problem by replacing > > bookings with paid-for tickets, and he's bringing the system to the > > UK." > > > > http://www.bbc.com/news/magazine-29132172 > > No restaurant with that kind of system would get my business and I am > not part of the no-show problem. They need to figure out something > else, like holding the table for 10 minutes and seating walk-in > customers if the reservation holder appears any later without calling > the restaurant. In this day and age of cell phones everywhere, > barring sudden hospitalization en route to dinner, there's no excuse > for not calling that isn't lame. > My doctor and optometrist are using automated appointment management tools. They send text message reminders and when it's like an hour out from the appointment time send another text message reminder which allows you to reply and confirm you are still coming. This seems to work pretty well, and doesn't relay on someone thinking to call. |
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On 9/13/2014 1:18 PM, sf wrote:
> On Sat, 13 Sep 2014 21:49:31 +0300, Opinicus > > wrote: > >> A new meaning has been added to "Ticket Restaurant". >> >> "Should people pay for not turning up to a restaurant? >> >> "No-shows for reservations are an age-old problem for restaurants. But >> one restaurateur thinks he has cracked the problem by replacing >> bookings with paid-for tickets, and he's bringing the system to the >> UK." >> >> http://www.bbc.com/news/magazine-29132172 > > No restaurant with that kind of system would get my business and I am > not part of the no-show problem. They need to figure out something > else, like holding the table for 10 minutes and seating walk-in > customers if the reservation holder appears any later without calling > the restaurant. In this day and age of cell phones everywhere, > barring sudden hospitalization en route to dinner, there's no excuse > for not calling that isn't lame. > > I'd give 15 minutes, then your solution applies. There are _always_ folks waiting for a table. No tickets, period. |
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On Sat, 13 Sep 2014 15:21:40 -0500, "Pete C." >
wrote: > >sf wrote: >> g that isn't lame. >> > >My doctor and optometrist are using automated appointment management >tools. They send text message reminders and when it's like an hour out >from the appointment time send another text message reminder which >allows you to reply and confirm you are still coming. This seems to work >pretty well, and doesn't relay on someone thinking to call. FWIW- But it does rely on people accepting Text messages which I do not. (Spend too much time on the computer already and I'll be damned to also have to use the tiny thing!) So I canceled the text option with AT&T BUT I do confirm via email- the first time the reminder comes in. aloha, Cea |
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"Pete C." wrote:
>sf wrote: >>Opinicus wrote: >> >> > A new meaning has been added to "Ticket Restaurant". >> > "Should people pay for not turning up to a restaurant? >> > "No-shows for reservations are an age-old problem for restaurants. But >> > one restaurateur thinks he has cracked the problem by replacing >> > bookings with paid-for tickets, and he's bringing the system to the >> > UK." >> > http://www.bbc.com/news/magazine-29132172 >> >> No restaurant with that kind of system would get my business and I am >> not part of the no-show problem. They need to figure out something >> else, like holding the table for 10 minutes and seating walk-in >> customers if the reservation holder appears any later without calling >> the restaurant. In this day and age of cell phones everywhere, >> barring sudden hospitalization en route to dinner, there's no excuse >> for not calling that isn't lame. > >My doctor and optometrist are using automated appointment management >tools. They send text message reminders and when it's like an hour out >from the appointment time send another text message reminder which >allows you to reply and confirm you are still coming. This seems to work >pretty well, and doesn't relay on someone thinking to call. Can't compare MD appointments to restaurant reservations... MDs have all your true contact info including your insurance info. Most MDs post a notice of like a $25 fee for no shows, don't pay the fee no more appointments, no show twice and you won't get another appointment ever... plenty of people needing to see doctors, they don't need your business. Restaurants don't know most patrons from a hole in the ground, if you don't show within ten minutes *prior* of your time they will give your table to someone else, decent restaurants that do reservations don't need your business, then if you show up late you can wait a long time or go elsewhere... no one *needs* to go to a restaurant the same as they *need* to be seen by a doctor. If you're hungry there's always some drive-thru... no reservation needed... if you're late for your appointment at Sloan Kettering because you need radiation for prostate cancer WTF will you go, to Chick Filet? |
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![]() Brooklyn1 wrote: > > "Pete C." wrote: > >sf wrote: > >>Opinicus wrote: > >> > >> > A new meaning has been added to "Ticket Restaurant". > >> > "Should people pay for not turning up to a restaurant? > >> > "No-shows for reservations are an age-old problem for restaurants. But > >> > one restaurateur thinks he has cracked the problem by replacing > >> > bookings with paid-for tickets, and he's bringing the system to the > >> > UK." > >> > http://www.bbc.com/news/magazine-29132172 > >> > >> No restaurant with that kind of system would get my business and I am > >> not part of the no-show problem. They need to figure out something > >> else, like holding the table for 10 minutes and seating walk-in > >> customers if the reservation holder appears any later without calling > >> the restaurant. In this day and age of cell phones everywhere, > >> barring sudden hospitalization en route to dinner, there's no excuse > >> for not calling that isn't lame. > > > >My doctor and optometrist are using automated appointment management > >tools. They send text message reminders and when it's like an hour out > >from the appointment time send another text message reminder which > >allows you to reply and confirm you are still coming. This seems to work > >pretty well, and doesn't relay on someone thinking to call. > > Can't compare MD appointments to restaurant reservations... MDs have > all your true contact info including your insurance info. Most MDs > post a notice of like a $25 fee for no shows, don't pay the fee no > more appointments, no show twice and you won't get another appointment > ever... plenty of people needing to see doctors, they don't need your > business. Restaurants don't know most patrons from a hole in the > ground, if you don't show within ten minutes *prior* of your time they > will give your table to someone else, decent restaurants that do > reservations don't need your business, then if you show up late you > can wait a long time or go elsewhere... no one *needs* to go to a > restaurant the same as they *need* to be seen by a doctor. If you're > hungry there's always some drive-thru... no reservation needed... if > you're late for your appointment at Sloan Kettering because you need > radiation for prostate cancer WTF will you go, to Chick Filet? Many restaurants that take reservations do want a contact number, so they could certainly send a text message. As for 10 min early, hell no, I arrive +/- 1 min from my reservation time and expect my party to be seated within 2 or 3 min, not 10. |
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On Sat, 13 Sep 2014 18:31:33 -0500, "Pete C." >
wrote: > > Many restaurants that take reservations do want a contact number, so > they could certainly send a text message. As for 10 min early, hell no, > I arrive +/- 1 min from my reservation time and expect my party to be > seated within 2 or 3 min, not 10. My 10 minute window was for the restaurant to wait for a tardy party to arrive. It could easily be extended to 15 minutes (or longer), depending on how slammed they are at the time. Saving tables for large groups is stupid when it's busy. We went to a restaurant *early* only to find they had no open tables because it had just rained and their patio wasn't seating people. Hubby did a quick walk through the restaurant and saw they had a table reserved for the same size as our party. He asked what time the reservation was for - it was an hour into the future, so he asked them to seat us there. The bargain was that we'd be out by the reservation time, which wasn't hard to do with two 3 YOs and a 10 month old. We said YES and we were out of there well under the wire. ![]() -- Avoid cutting yourself when slicing vegetables by getting someone else to hold them. |
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On 9/14/2014 2:05 AM, sf wrote:
> Saving tables for large groups is stupid when it's busy. We went to a > restaurant *early* only to find they had no open tables because it had > just rained and their patio wasn't seating people. Hubby did a quick > walk through the restaurant and saw they had a table reserved for the > same size as our party. He asked what time the reservation was for - > it was an hour into the future, so he asked them to seat us there. > The bargain was that we'd be out by the reservation time, which wasn't > hard to do with two 3 YOs and a 10 month old. We said YES and we were > out of there well under the wire. ![]() > > I've not been here yet, but it looks like they will kick your ass out if you take too long. The reviews on Yelp are mixed. I do want to try it though, it has just not fit time wise when we are in Worcester. http://www.rosalinaskitchen.com/inde..._6_Dinner-Menu Just a friendly reminder of our seating policy at Rosalina's. For parties of four people or less, please adhere to the max seating time of 1 1/2 hours. For parties greater than four people, please adhere to the max seating time of 2 hours. |
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On Sun, 14 Sep 2014 10:08:40 -0400, Ed Pawlowski > wrote:
> On 9/14/2014 2:05 AM, sf wrote: > > > Saving tables for large groups is stupid when it's busy. We went to a > > restaurant *early* only to find they had no open tables because it had > > just rained and their patio wasn't seating people. Hubby did a quick > > walk through the restaurant and saw they had a table reserved for the > > same size as our party. He asked what time the reservation was for - > > it was an hour into the future, so he asked them to seat us there. > > The bargain was that we'd be out by the reservation time, which wasn't > > hard to do with two 3 YOs and a 10 month old. We said YES and we were > > out of there well under the wire. ![]() > > > > > > I've not been here yet, but it looks like they will kick your ass out if > you take too long. > > The reviews on Yelp are mixed. I do want to try it though, it has just > not fit time wise when we are in Worcester. > > http://www.rosalinaskitchen.com/inde..._6_Dinner-Menu > Just a friendly reminder of our seating policy at Rosalina's. > > For parties of four people or less, please adhere to the > > max seating time of 1 1/2 hours. > > For parties greater than four people, please adhere to the > > max seating time of 2 hours. I think those are fair estimates for the times they are filled to the rafters and need to turn tables. Customers can always move to the bar (or a bar) if they want to socialize any longer. -- Avoid cutting yourself when slicing vegetables by getting someone else to hold them. |
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On Sun, 14 Sep 2014 09:02:49 -0700 (PDT), Kalmia
> wrote: > That's like the bill I got, noted 'past due'. It was the original billing. I jokingly asked the gal when I paid it about three days later when was it just plain 'due'. I guess there's a nanosecond for that in there somewhere. It wasn't worth my time to argue semantics with an idiot, but..... > > I guess they wanted you to pay as soon as the service was provided or maybe they are one of those places that expect you to pay in advance. Comcast is like that. You're a month ahead with payments. -- Avoid cutting yourself when slicing vegetables by getting someone else to hold them. |
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Ed Pawlowski wrote:
>sf wrote: > >> Saving tables for large groups is stupid when it's busy. We went to a >> restaurant *early* only to find they had no open tables because it had >> just rained and their patio wasn't seating people. Hubby did a quick >> walk through the restaurant and saw they had a table reserved for the >> same size as our party. He asked what time the reservation was for - >> it was an hour into the future, so he asked them to seat us there. >> The bargain was that we'd be out by the reservation time, which wasn't >> hard to do with two 3 YOs and a 10 month old. We said YES and we were >> out of there well under the wire. ![]() >> >> > >I've not been here yet, but it looks like they will kick your ass out if >you take too long. > >The reviews on Yelp are mixed. I do want to try it though, it has just >not fit time wise when we are in Worcester. > >http://www.rosalinaskitchen.com/inde..._6_Dinner-Menu >Just a friendly reminder of our seating policy at Rosalina's. > >For parties of four people or less, please adhere to the > >max seating time of 1 1/2 hours. > >For parties greater than four people, please adhere to the > >max seating time of 2 hours. I wouldn't eat there... decent restaurants actually encourage patrons to stay as long as they want so long as they are ordering food, and especially drink... bar bills generate the most profit, far, FAR more than food... often food generates little to no profit due to spoilage... without a booze license most restaurants fail, and booze doesn't spoil. |
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