On Tue, 11 Jul 2017 15:56:55 -0400, jmcquown >
wrote:

>On 7/9/2017 10:36 PM, Doris Night wrote:
>> On Sat, 8 Jul 2017 19:59:58 -0700, "Julie Bove"
>> > wrote:
>>
>>
>>> And again... You are assuming that all stores have Customer Service. They
>>> don't. Also assuming that Customer Service will have an answer. They will,
>>> but it's generally the wrong one. Add in the fact that you may have to stand
>>> there for 10-15 minutes while they call someone to help you.
>>
>I'm "assuming" based on 35 years grocery shopping experience at many
>different stores over the years.
>
>> Holy crap!
>>
>Echo that, Doris!
>
>> Around here (southern Ontario), if I can't find something in any of
>> the 3 grocery stores in town, I just walk up to the nearest employee -
>> usually someone stocking shelves - and ask. They will usually lead me
>> directly to the item I am looking for. If they don't know where it is,
>> they'll flag down someone else.
>>
>Exactly, Doris. Even if the people stocking the shelves aren't
>technically store employees (some items are stocked by the vendors),
>they'll usually find someone to help you.
>
>> I've never waited for help finding something, and if the store doesn't
>> carry the item, they'll tell you right away, and perhaps even suggest
>> an alternate store that may have what you need.
>>
>> Doris
>>
>She must shop at some really **** poor stores.
>
>Jill

We did this routine several years ago. It's aggravating. There is
nothing wrong with the stores. It doesn't matter which store, there
is no customer service.
Janet US

"U.S. Janet B." > wrote in message
...
> We did this routine several years ago. It's aggravating. There is
> nothing wrong with the stores. It doesn't matter which store, there
> is no customer service.
> Janet US

Well that's an out and out lie. I don't think Grocery Outlet has a customer
service desk. Not sure about PCC. Central Market does not. The rest do but
they do more than just that. Some rent movies, some sell lottery tickets,
tobacco, money orders, liquor and other things.

On Tue, 11 Jul 2017 16:10:05 -0700, "Julie Bove"
> wrote:

>
>"U.S. Janet B." > wrote in message
.. .
>> We did this routine several years ago. It's aggravating. There is
>> nothing wrong with the stores. It doesn't matter which store, there
>> is no customer service.
>> Janet US
>
>Well that's an out and out lie. I don't think Grocery Outlet has a customer
>service desk. Not sure about PCC. Central Market does not. The rest do but
>they do more than just that. Some rent movies, some sell lottery tickets,
>tobacco, money orders, liquor and other things.

A store doesn't need a dedicated customer service desk in order to
provide customer service.

The store just needs employees who are willing to help the customers.
Easy peasy.

Doris

On 2017-07-11 11:09 PM, Doris Night wrote:
> On Tue, 11 Jul 2017 16:10:05 -0700, "Julie Bove"

>> Well that's an out and out lie. I don't think Grocery Outlet has a customer
>> service desk. Not sure about PCC. Central Market does not. The rest do but
>> they do more than just that. Some rent movies, some sell lottery tickets,
>> tobacco, money orders, liquor and other things.
>
> A store doesn't need a dedicated customer service desk in order to
> provide customer service.
>
> The store just needs employees who are willing to help the customers.
> Easy peasy.
>

She should be thankful there wasn't a guy in a turban chasing her with
his broom.

"Doris Night" > wrote in message
...
> On Tue, 11 Jul 2017 16:10:05 -0700, "Julie Bove"
> > wrote:
>
>>
>>"U.S. Janet B." > wrote in message
. ..
>>> We did this routine several years ago. It's aggravating. There is
>>> nothing wrong with the stores. It doesn't matter which store, there
>>> is no customer service.
>>> Janet US
>>
>>Well that's an out and out lie. I don't think Grocery Outlet has a
>>customer
>>service desk. Not sure about PCC. Central Market does not. The rest do but
>>they do more than just that. Some rent movies, some sell lottery tickets,
>>tobacco, money orders, liquor and other things.
>
> A store doesn't need a dedicated customer service desk in order to
> provide customer service.
>
> The store just needs employees who are willing to help the customers.
> Easy peasy.

The stores here are pretty much self serve. Even the checkouts.

"Dave Smith" > wrote in message
...
> On 2017-07-11 11:09 PM, Doris Night wrote:
>> On Tue, 11 Jul 2017 16:10:05 -0700, "Julie Bove"
>
>>> Well that's an out and out lie. I don't think Grocery Outlet has a
>>> customer
>>> service desk. Not sure about PCC. Central Market does not. The rest do
>>> but
>>> they do more than just that. Some rent movies, some sell lottery
>>> tickets,
>>> tobacco, money orders, liquor and other things.
>>
>> A store doesn't need a dedicated customer service desk in order to
>> provide customer service.
>>
>> The store just needs employees who are willing to help the customers.
>> Easy peasy.
>>
>
> She should be thankful there wasn't a guy in a turban chasing her with his
> broom.

I guess I lucked out today. Went into the India Super Market today. I think
I was the only while person in there. Don't remember seeing any turbans but
they were selling brooms. I bought two naan pizzas. They are in the oven
now.

On Tuesday, July 11, 2017 at 5:41:44 PM UTC-10, Julie Bove wrote:
> "Dave Smith" > wrote in message
> ...
> > On 2017-07-11 11:09 PM, Doris Night wrote:
> >> On Tue, 11 Jul 2017 16:10:05 -0700, "Julie Bove"
> >
> >>> Well that's an out and out lie. I don't think Grocery Outlet has a
> >>> customer
> >>> service desk. Not sure about PCC. Central Market does not. The rest do
> >>> but
> >>> they do more than just that. Some rent movies, some sell lottery
> >>> tickets,
> >>> tobacco, money orders, liquor and other things.
> >>
> >> A store doesn't need a dedicated customer service desk in order to
> >> provide customer service.
> >>
> >> The store just needs employees who are willing to help the customers.
> >> Easy peasy.
> >>
> >
> > She should be thankful there wasn't a guy in a turban chasing her with his
> > broom.
>
> I guess I lucked out today. Went into the India Super Market today. I think
> I was the only while person in there. Don't remember seeing any turbans but
> they were selling brooms. I bought two naan pizzas. They are in the oven
> now.

I predict that turbans are going to be trending. Brooms probably won't be but guys that wear turbans as so cool that they wouldn't be caught dead with one in their hands. Congrats on the naan pizzas. Really.

"Dave Smith" > wrote in message
...
> On 2017-07-11 11:09 PM, Doris Night wrote:
>> On Tue, 11 Jul 2017 16:10:05 -0700, "Julie Bove"
>
>>> Well that's an out and out lie. I don't think Grocery Outlet has a
>>> customer
>>> service desk. Not sure about PCC. Central Market does not. The rest do
>>> but
>>> they do more than just that. Some rent movies, some sell lottery
>>> tickets,
>>> tobacco, money orders, liquor and other things.
>>
>> A store doesn't need a dedicated customer service desk in order to
>> provide customer service.
>>
>> The store just needs employees who are willing to help the customers.
>> Easy peasy.
>>
>
> She should be thankful there wasn't a guy in a turban chasing her with his
> broom.


Or you...trying to chase her out of her handicapped parking space.

Cheri

"dsi1" > wrote in message
...
> On Tuesday, July 11, 2017 at 5:41:44 PM UTC-10, Julie Bove wrote:
>> "Dave Smith" > wrote in message
>> ...
>> > On 2017-07-11 11:09 PM, Doris Night wrote:
>> >> On Tue, 11 Jul 2017 16:10:05 -0700, "Julie Bove"
>> >
>> >>> Well that's an out and out lie. I don't think Grocery Outlet has a
>> >>> customer
>> >>> service desk. Not sure about PCC. Central Market does not. The rest
>> >>> do
>> >>> but
>> >>> they do more than just that. Some rent movies, some sell lottery
>> >>> tickets,
>> >>> tobacco, money orders, liquor and other things.
>> >>
>> >> A store doesn't need a dedicated customer service desk in order to
>> >> provide customer service.
>> >>
>> >> The store just needs employees who are willing to help the customers.
>> >> Easy peasy.
>> >>
>> >
>> > She should be thankful there wasn't a guy in a turban chasing her with
>> > his
>> > broom.
>>
>> I guess I lucked out today. Went into the India Super Market today. I
>> think
>> I was the only while person in there. Don't remember seeing any turbans
>> but
>> they were selling brooms. I bought two naan pizzas. They are in the oven
>> now.
>
> I predict that turbans are going to be trending. Brooms probably won't be
> but guys that wear turbans as so cool that they wouldn't be caught dead
> with one in their hands. Congrats on the naan pizzas. Really.

---

The brooms they had were kinda cool. Looked hand made. Also had some really
cheap Tiger Balm. I don't need either at the moment though.

"Cheri" > wrote in message
news
> "Dave Smith" > wrote in message
> ...
>> On 2017-07-11 11:09 PM, Doris Night wrote:
>>> On Tue, 11 Jul 2017 16:10:05 -0700, "Julie Bove"
>>
>>>> Well that's an out and out lie. I don't think Grocery Outlet has a
>>>> customer
>>>> service desk. Not sure about PCC. Central Market does not. The rest do
>>>> but
>>>> they do more than just that. Some rent movies, some sell lottery
>>>> tickets,
>>>> tobacco, money orders, liquor and other things.
>>>
>>> A store doesn't need a dedicated customer service desk in order to
>>> provide customer service.
>>>
>>> The store just needs employees who are willing to help the customers.
>>> Easy peasy.
>>>
>>
>> She should be thankful there wasn't a guy in a turban chasing her with
>> his broom.
>
>
> Or you...trying to chase her out of her handicapped parking space.

Which is why I never got a handicapped placard for myself. I have seen this
happen too many times. I just drive around until I find something close or
in some cases just do not go to the place.

On 7/11/2017 11:09 PM, Doris Night wrote:
> On Tue, 11 Jul 2017 16:10:05 -0700, "Julie Bove"
> > wrote:
>
>>
>> Well that's an out and out lie. I don't think Grocery Outlet has a customer
>> service desk. Not sure about PCC. Central Market does not. The rest do but
>> they do more than just that. Some rent movies, some sell lottery tickets,
>> tobacco, money orders, liquor and other things.
>
> A store doesn't need a dedicated customer service desk in order to
> provide customer service.
>
> The store just needs employees who are willing to help the customers.
> Easy peasy.
>
> Doris
>
Doris, you make too much sense.

Jill

On Wed, 12 Jul 2017 06:48:50 -0400, jmcquown >
wrote:

>On 7/11/2017 11:09 PM, Doris Night wrote:
>> On Tue, 11 Jul 2017 16:10:05 -0700, "Julie Bove"
>> > wrote:
>>
>>>
>>> Well that's an out and out lie. I don't think Grocery Outlet has a customer
>>> service desk. Not sure about PCC. Central Market does not. The rest do but
>>> they do more than just that. Some rent movies, some sell lottery tickets,
>>> tobacco, money orders, liquor and other things.
>>
>> A store doesn't need a dedicated customer service desk in order to
>> provide customer service.
>>
>> The store just needs employees who are willing to help the customers.
>> Easy peasy.
>>
>> Doris
>>
>Doris, you make too much sense.
>
>Jill

Thing is the people working the customer service desk are indeed store
employees who help customers, however those store employees have the
authorazation to perform certain tasks that the other store employees
can't do; like issue rain checks, accept returns, usually issue money
orders, etc. Every supermarket I've ever been to has a customer
service desk... and one job they rarely do is direct customers to
product location... for that ask those stocking shelves and department
managers. I very often ask the meat department manager for a
particular cut of a particular weight, the customer service desk can't
help with that.

On Wed, 12 Jul 2017 10:36:52 -0400, wrote:

snip
>
>Thing is the people working the customer service desk are indeed store
>employees who help customers, however those store employees have the
>authorazation to perform certain tasks that the other store employees
>can't do; like issue rain checks, accept returns, usually issue money
>orders, etc. Every supermarket I've ever been to has a customer
>service desk... and one job they rarely do is direct customers to
>product location... for that ask those stocking shelves and department
>managers. I very often ask the meat department manager for a
>particular cut of a particular weight, the customer service desk can't
>help with that.

that is my experience as well. When I go to customer service I
understand that I have to wait my turn. I also understand there are
other employees in the store who have jobs to perform. I don't expect
them to be waiting at my side for me to ask a question. I may have to
look for an employee to help me. I have never had an employee say
'it's over there' and wave a hand. They have always walked me to the
item.
Janet US

On 7/12/2017 10:36 AM, wrote:
> On Wed, 12 Jul 2017 06:48:50 -0400, jmcquown >
> wrote:
>
>> On 7/11/2017 11:09 PM, Doris Night wrote:
>>> On Tue, 11 Jul 2017 16:10:05 -0700, "Julie Bove"
>>> > wrote:
>>>
>>>>
>>>> Well that's an out and out lie. I don't think Grocery Outlet has a customer
>>>> service desk. Not sure about PCC. Central Market does not. The rest do but
>>>> they do more than just that. Some rent movies, some sell lottery tickets,
>>>> tobacco, money orders, liquor and other things.
>>>
>>> A store doesn't need a dedicated customer service desk in order to
>>> provide customer service.
>>>
>>> The store just needs employees who are willing to help the customers.
>>> Easy peasy.
>>>
>>> Doris
>>>
>> Doris, you make too much sense.
>>
>> Jill
>
> Thing is the people working the customer service desk are indeed store
> employees who help customers, however those store employees have the
> authorazation to perform certain tasks that the other store employees
> can't do; like issue rain checks, accept returns, usually issue money
> orders, etc. Every supermarket I've ever been to has a customer
> service desk... and one job they rarely do is direct customers to
> product location... for that ask those stocking shelves and department
> managers. I very often ask the meat department manager for a
> particular cut of a particular weight, the customer service desk can't
> help with that.
>
True, but just because they're not out on the floor doesn't mean they
can't tell you if they carry a specific item. Case in point: I shopped
with my neighbor a couple of weeks ago. She couldn't find the bread
she's been buying for years. The store/floor employee tried to help her
find it, to no avail. We went to the customer service desk, they looked
it up. Hmmm, yes, they did carry it but they didn't deliver any that
week. No guarantee they didn't discontinue it, but both the person on
the floor and the person at the customer service desk checked to see if
they could order it for her. She might not be able to get it again, but
they tried to help.

Asking in specific areas of the grocery store for certain things I can't
find is never a problem for me. There's always an employee around. If
they don't know the answer, they'll find someone who knows.

I say again, she must shop in some really **** poor stores if no one can
answer a simple question about what they carry.

Jill

"jmcquown" > wrote in message
news
> On 7/12/2017 10:36 AM, wrote:
>> On Wed, 12 Jul 2017 06:48:50 -0400, jmcquown >
>> wrote:
>>
>>> On 7/11/2017 11:09 PM, Doris Night wrote:
>>>> On Tue, 11 Jul 2017 16:10:05 -0700, "Julie Bove"
>>>> > wrote:
>>>>
>>>>>
>>>>> Well that's an out and out lie. I don't think Grocery Outlet has a
>>>>> customer
>>>>> service desk. Not sure about PCC. Central Market does not. The rest do
>>>>> but
>>>>> they do more than just that. Some rent movies, some sell lottery
>>>>> tickets,
>>>>> tobacco, money orders, liquor and other things.
>>>>
>>>> A store doesn't need a dedicated customer service desk in order to
>>>> provide customer service.
>>>>
>>>> The store just needs employees who are willing to help the customers.
>>>> Easy peasy.
>>>>
>>>> Doris
>>>>
>>> Doris, you make too much sense.
>>>
>>> Jill
>>
>> Thing is the people working the customer service desk are indeed store
>> employees who help customers, however those store employees have the
>> authorazation to perform certain tasks that the other store employees
>> can't do; like issue rain checks, accept returns, usually issue money
>> orders, etc. Every supermarket I've ever been to has a customer
>> service desk... and one job they rarely do is direct customers to
>> product location... for that ask those stocking shelves and department
>> managers. I very often ask the meat department manager for a
>> particular cut of a particular weight, the customer service desk can't
>> help with that.
>>
> True, but just because they're not out on the floor doesn't mean they
> can't tell you if they carry a specific item. Case in point: I shopped
> with my neighbor a couple of weeks ago. She couldn't find the bread she's
> been buying for years. The store/floor employee tried to help her find
> it, to no avail. We went to the customer service desk, they looked it up.
> Hmmm, yes, they did carry it but they didn't deliver any that week. No
> guarantee they didn't discontinue it, but both the person on the floor and
> the person at the customer service desk checked to see if they could order
> it for her. She might not be able to get it again, but they tried to
> help.
>
> Asking in specific areas of the grocery store for certain things I can't
> find is never a problem for me. There's always an employee around. If
> they don't know the answer, they'll find someone who knows.
>
> I say again, she must shop in some really **** poor stores if no one can
> answer a simple question about what they carry.

I don't think Fred Meyer is a **** poor store. And they are more than just a
grocery. I once asked a clerk about pita bread. I did find a soon to expire
package thrown on some wrong aisle so I know they sell it. She had no clue
where it was. I am guessing they were just out on that day. I have seen it
since. Thing is, I do know how to read SEMs and there was none on that day.
I don't know their policy. Perhaps they remove the SEM when something is
sold out?

On 7/9/2017 11:05 AM, wrote:
> makes as much sense as a 40
> year old woman not being ready to lose her virginity.
>

That's no way to talk about your daughter.

HahahahahaHAhahaHA!!