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I was called this am by Camco who does all service for GE.
They were supposed to do the last attempt to fix my soot problem. I was told that he wasn't coming he had to order parts a new regulator. They replaced the regulator on the first visit. I contacted the seller and they are putting a red flag on the oven as dangerous. I will know by Thursday how soon I'll get my new stove. Thank goodness! What a pain! I'll finally get the stove I want. Gas burners and 2 electric ovens, one convection. MoM -- Helen in beautiful Fergus, Ontario Canada ~~ RVTOBFREE www.mompeagram.homestead.com/ -- Helen in beautiful Fergus, Ontario Canada ~~ RVTOBFREE www.mompeagram.homestead.com/ |
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![]() "MoM" > wrote in message . .. >I was called this am by Camco who does all service for GE. >They were supposed to do the last attempt to fix my soot >problem. I was told that he wasn't coming he had to order >parts a new regulator. They replaced the regulator on the >first visit. > > I contacted the seller and they are putting a red flag on > the oven as dangerous. > > I will know by Thursday how soon I'll get my new stove. > > Thank goodness! > > What a pain! > > I'll finally get the stove I want. Gas burners and 2 > electric ovens, one convection. > > MoM > > -- > Helen in beautiful Fergus, Ontario Canada ~~ RVTOBFREE > www.mompeagram.homestead.com/ I'm getting the stove I wanted to begin with. No charge for installation or conversion or deliver. Jenn Air Black dual fuel double oven MoM |
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![]() "MoM" > wrote > I'm getting the stove I wanted to begin with. No charge for > installation or conversion or deliver. > > Jenn Air Black dual fuel double oven Yay!!! You've really been through it with that oven. That's great, glad it's resolved. nancy |
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![]() "Nancy Young" > wrote in message ... > > "MoM" > wrote > >> I'm getting the stove I wanted to begin with. No charge >> for >> installation or conversion or deliver. >> >> Jenn Air Black dual fuel double oven > > Yay!!! You've really been through it with that oven. > That's > great, glad it's resolved. > > nancy > > I'm so pleased. They called this morning to say they would deliver and pickup at the same time. Which is different from what the service agent told me. I had visions of being without a stove for 2-3 days. But it looks like it will work out fine. And not only does the Jenn Air have double ovens, it also has 5 burners. It's a good thing I took in the price match for the Jenn Air to my store before now because the price has jumped from almost $1900 to $2199! We'll only have to pay the difference from the old stove. I can't wait! MoM |
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![]() "MoM" > wrote in message . .. > > "Nancy Young" > wrote in message > ... >> >> "MoM" > wrote >> >>> I'm getting the stove I wanted to begin with. No charge for >>> installation or conversion or deliver. >>> >>> Jenn Air Black dual fuel double oven >> >> Yay!!! You've really been through it with that oven. That's >> great, glad it's resolved. >> >> nancy >> >> > I'm so pleased. They called this morning to say they would deliver and > pickup at the same time. Which is different from what the service agent > told me. I had visions of being without a stove for 2-3 days. But it > looks like it will work out fine. > > And not only does the Jenn Air have double ovens, it also has 5 burners. > > It's a good thing I took in the price match for the Jenn Air to my store > before now because the price has jumped from almost $1900 to $2199! We'll > only have to pay the difference from the old stove. > > I can't wait! > > MoM Geez, we saw a down draft all electric Jenn-Air at Sears this week (in Virginia). You couldn't see those round burners because it was black, pretty stupid if you ask me. It was 30" & a simple stove -- at Sears $1799. The model I liked similar to Jenn-Air because of the burners - one very large, 2 which combined for a grill, and a keep warm and 2 more (5 in all, if I'm mis-counting) was around $1200. It was a GE. This morning our GE water heater (propane) made a loud bang -- it was new in May. The previous GE water heater lasted 6 months. GE is probably not an option in our thinking at the moment. Both times it took days, if not weeks, to get it brought into the house and hooked up. Hauling hot water is not fun! Do you hear that, GE? Dee Dee |
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Dee Randall wrote:
> "MoM" > wrote in message > . .. > >>"Nancy Young" > wrote in message ... >> >>>"MoM" > wrote >>> >>> >>>>I'm getting the stove I wanted to begin with. No charge for >>>>installation or conversion or deliver. >>>> >>>>Jenn Air Black dual fuel double oven >>> >>>Yay!!! You've really been through it with that oven. That's >>>great, glad it's resolved. >>> >>>nancy >>> >>> >> >>I'm so pleased. They called this morning to say they would deliver and >>pickup at the same time. Which is different from what the service agent >>told me. I had visions of being without a stove for 2-3 days. But it >>looks like it will work out fine. >> >>And not only does the Jenn Air have double ovens, it also has 5 burners. >> >>It's a good thing I took in the price match for the Jenn Air to my store >>before now because the price has jumped from almost $1900 to $2199! We'll >>only have to pay the difference from the old stove. >> >>I can't wait! >> >>MoM > > Geez, we saw a down draft all electric Jenn-Air at Sears this week (in > Virginia). You couldn't see those round burners because it was black, > pretty stupid if you ask me. It was 30" & a simple stove -- at Sears > $1799. We just bought an all electric Jenn Air slide-in with grill sans burners. It is the white model JES9860ACW and can be viewed at jennair.com. This model comes without burners so you are paying for the stove and grill only leaving you the flexibility to buy whatever element cartridges you want. The down side is the cartridges are expensive. What I like about the Jenn Air is almost all the parts are easily replaced by the homeowner. That means if you scratch up the top you can easily buy another one and with the turning of a few screws put the new one on. What I don't like is the makers of Jenn Air - Maytag - won't ship parts to Canada unless to a supplier or US postal boxes. If you go through repairclinic.com though you can get a wide range of replacement parts and they ship worldwide. If you really wanted, you could buy replacement parts in another colour and change out the look of your stove for a fraction of the cost of new one! BTW we looked at the black appliances - range and fridges. Like the stainless steel, they don't appeal to us. I just didn't care for the look. Years ago we bought almond/black glass models of fridge and stove. They kept their good looks over the years but the problem comes is when trying to replace one now they no longer make something that matches well. The same is true of the almond colour that they have now replaced with a lighter beige. We decided to go with all white appliances. Our kitchen tolerates the white appliances well whereas black would close in the kitchen and the design just doesn't say stainless. > > The model I liked similar to Jenn-Air because of the burners - one very > large, 2 which combined for a grill, and a keep warm and 2 more (5 in all, > if I'm mis-counting) was around $1200. It was a GE. This morning our GE > water heater (propane) made a loud bang -- it was new in May. The previous > GE water heater lasted 6 months. GE is probably not an option in our > thinking at the moment. Both times it took days, if not weeks, to get it > brought into the house and hooked up. Hauling hot water is not fun! Do you > hear that, GE? About a year ago we secured a 9 yr old smoothtop Fridgedaire range for nothing intending to replace our old faithful Admiral range. Everything worked except the burners that needed a small part. We spent quite some time trying to find this part including ebay and just about every online source you could think of to no avail. The Fridgedaire range is still sitting in our shed - looking very good and not operational. The fine folks at Fridgedaire were very snotty and unhelpful as they don't keep parts for a 9 yr old stove and acted like we were nuts for trying to fix it. Heck even Consumer Reports rates ranges at a longer lifespan than 9 years! I would not buy a Fridgedaire product just on the basis of their customer service. It was horrible! DH finally said to heck with it and decided it was time to go shopping for a new range. We did a lot of research and decided that Jenn Air offered what we wanted. We decided against smoothtop because of the amount of canning I do but then we liked that we could have smoothtop and just change out cartridges when canning. In the end, for now, we bought the conventional coil cartridges. We've called Jenn Air's customer service a couple of times - one to figure out how to use certain features and the other to find out how to get parts. They were friendly and even sent us additional literature. They are very pleasant to deal with unlike the Fridgedaire folk. When buying these higher end appliances, do your homework and make sure their customer service is friendly and helpful if the need arises. Make *sure* you can get parts down the line. A fancy high end appliance is of little use if a minor part breaks and you can't replace it because the company no longer supplies the part. We are looking at replacing our fridge next and am seriously considering Jenn Air mainly because of their wonderful customer service. However, we are still in the research stage so won't make a decision for another month or so. > Dee Dee > > |
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~patches~ wrote:
> What I don't like is the makers of Jenn Air - Maytag - won't ship parts to > Canada unless to a supplier or US postal boxes. Maybe that'll change now that Whirlpool owns Maytag. Bob |
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Bob Terwilliger wrote:
> ~patches~ wrote: > > >>What I don't like is the makers of Jenn Air - Maytag - won't ship parts to >>Canada unless to a supplier or US postal boxes. > > > Maybe that'll change now that Whirlpool owns Maytag. > > Bob > > I was under the impression that Maytag stockholders approved a merger with Whirlpool not the other way around and the deal won't be finalized until the end part of Feb of this year. It would be nice if you could order parts directly from the makers. My concern after dealing with Jenn Air and Maytag is that there may be a change in customer service after the merger. I'm also concerned about the availability of parts. I can recall when Admiral was bought out. I know parts are still available for our old Admiral range but you can't be sure of parts availablity after a merger or buy-out. |
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On Fri, 6 Jan 2006 23:06:27 -0500, "Dee Randall"
> wrote: >This morning our GE >water heater (propane) made a loud bang -- it was new in May. The previous >GE water heater lasted 6 months. GE is probably not an option in our >thinking at the moment. Both times it took days, if not weeks, to get it >brought into the house and hooked up. Hauling hot water is not fun! Do you >hear that, GE? >Dee Dee this is interesting Dee Dee, a couple of years ago the wife and I decided we needed a larger hot water heater. We went shopping down to Home Depot and picked out a new GE 80-gallon electric hot water heater. We hired a plumber to install it. Everything was fine for about six months. Then one Saturday morning I went downstairs and discovered a half inch of water standing in my basement floor. Our GE water heater had ruptured and water had been leaking out all night! We called our homeowners insurance company and they sent a crew out to remove all the furniture from our downstairs and put it in a climate controlled warehouse. We called Home Depot and they gave us another GE water heater at no charge real quick. It tooks months for us to finally get our house back in order. I think the homeowners insurance company either sued GE or got a settlement from them...they paid out twenty some thousand dollars for the restoration of the damages to my house! Bill |
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Bill wrote:
> On Fri, 6 Jan 2006 23:06:27 -0500, "Dee Randall" > > wrote: > > >>This morning our GE >>water heater (propane) made a loud bang -- it was new in May. The previous >>GE water heater lasted 6 months. GE is probably not an option in our >>thinking at the moment. Both times it took days, if not weeks, to get it >>brought into the house and hooked up. Hauling hot water is not fun! Do you >>hear that, GE? >>Dee Dee > > > this is interesting Dee Dee, > a couple of years ago the wife and I decided we needed a larger hot > water heater. We went shopping down to Home Depot and picked out a new > GE 80-gallon electric hot water heater. We hired a plumber to install > it. Everything was fine for about six months. Then one Saturday > morning I went downstairs and discovered a half inch of water standing > in my basement floor. Our GE water heater had ruptured and water had > been leaking out all night! We called our homeowners insurance company > and they sent a crew out to remove all the furniture from our > downstairs and put it in a climate controlled warehouse. We called > Home Depot and they gave us another GE water heater at no charge real > quick. It tooks months for us to finally get our house back in order. > I think the homeowners insurance company either sued GE or got a > settlement from them...they paid out twenty some thousand dollars for > the restoration of the damages to my house! > > Bill > Bill we had one of these *energy efficient* blower on top of the hot water tanks. It took our lovely plumber complete with butt crack 3 days to finally find the leak. We replaced the tank with a Moffat and have been quite happy. It's a heck of a lot quieter than the blower on top model as well ![]() |
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![]() "Bill" > wrote in message ... > On Fri, 6 Jan 2006 23:06:27 -0500, "Dee Randall" > > wrote: > >>This morning our GE >>water heater (propane) made a loud bang -- it was new in May. The >>previous >>GE water heater lasted 6 months. GE is probably not an option in our >>thinking at the moment. Both times it took days, if not weeks, to get it >>brought into the house and hooked up. Hauling hot water is not fun! Do >>you >>hear that, GE? >>Dee Dee > > this is interesting Dee Dee, > a couple of years ago the wife and I decided we needed a larger hot > water heater. We went shopping down to Home Depot and picked out a new > GE 80-gallon electric hot water heater. We hired a plumber to install > it. Everything was fine for about six months. Then one Saturday > morning I went downstairs and discovered a half inch of water standing > in my basement floor. Our GE water heater had ruptured and water had > been leaking out all night! We called our homeowners insurance company > and they sent a crew out to remove all the furniture from our > downstairs and put it in a climate controlled warehouse. We called > Home Depot and they gave us another GE water heater at no charge real > quick. It tooks months for us to finally get our house back in order. > I think the homeowners insurance company either sued GE or got a > settlement from them...they paid out twenty some thousand dollars for > the restoration of the damages to my house! > > Bill OMG Bill. Yes, it is GE that we have and bought it (them) at Home Depot. DH said I should've paid attention to Dee and bought an Electric. But your story is very, very insteresting. He's still looking for a solution. Meanwhile I'm glad that I have a dishwasher that heats my water to high temperature. And some clothes will be washed without hot/warm water. DH said if we can't get one installed fairly quickly, but with an ETA in the future, we'll just have to 'go somewhere.' I'm sorry about your story from hell. Dee Dee |
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