I was kvetching here on the 13th about crap Kerr jars and lids. I said
I was going to call and complain.

I didn't call. I emailed early this afternoon. Here is part of my note
to them: "I have experienced at least five lid failures this summer as
I've been putting up my 400+ jars of "stuff." In other years, I *might*
have had one or two, maximum, lid faiures. Yes, I'm careful; yes, I
pretty much do know what I'm doing (see brag above).

I have run into two jars from two different cases that are less than
perfect. One has a bubble at the base, the other has what almost looks
like a spider web on it as embossing. I can send a photo if you'd like
to see it.

I have encountered more than three jars on which the Kerr embossed name
is barely visible and can barely be felt with fingertips.

What the heck is going on? Where are those jars made? (I can only
imagine your answer on that one.) What's with the crap that's getting
past the QC inspectors?"

I addressed my note to their BoD (I found an email address for it) and
to the VP of Marketing (I used three common email name formats hoping
one would be correct) named in the More Home Preservers thread begun
late this morning. In less than two hours I had a phone call ‹ Chris
Scherzinger (the marketing VP from the linked article) referred my mail
to someone else who she wishes to speak with me about my "issues" with
their product.

I was watching an IMAX movie with Rob and Chris when the call came so we
didn't talk. We'll either speak on the phone in the morning or I'll
duck the call and discuss it via email -- that way I'll know exactly
what she will have to say about it.

Stay tuned.
--
-Barb, Mother Superior, HOSSSPoJ
http://web.mac.com/barbschaller, blahblahblog is back and
most recently updated last night, 8-17-2008. Fair entries are DONE!