I have one of those Vinters Reserve extract kits, it's a Chardonnay.

It was in the primary for about 2 weeks, then I did the secondary part
on 1/11. The OG was 1.075. It's been stuck at 1.000 since 1/11 when I
secondaried it. Last Sunday, I even added another packet of dry
yeast, and in five days nothing has happened.

I primaried at about 67 degrees. Then dropped the temp to about 62 so
I could ferment a beer. Maybe the cooler temp dropped the yeast out.
However, the temp has been 68 since the past two weeks.

Any suggestions? Should I just proceed to the next step? Thank you!